Luke
Marketing and Advertising, 11-50 employees
More than a year
“Must have tool for content creators”
Pros
As a content writer, I absolutely need a tool that can review my writing in real-time as I'm putting my thoughts together. It is perfect for that! It's a super helpful editor that catches mistakes as I write and it's made my writing process so much smoother.
Cons
It's customizable but sometimes the suggestions don't make sense. There are times when it suggests things that just don't fit the context. I try to ignore those, but they keep popping up. Also, it often detects AI involvement in content where there was none, which has become a bigger issue. It needs to really dive into fixing how it interprets content.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
5
Functionality
7
Hsiang-Hua
Mental Health Care, N/A employees
More than a year
“Perfect for professionals”
Pros
It helps improve my writing and makes my documents look much more professional. It's like having an editor right by my side, pointing out things I might miss and suggesting better ways to phrase things. My documents definitely look a lot better now!
Cons
The little logo was pretty annoying at times because it kept getting in the way when I was writing a lot. Moving it away was harder than it should have been.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
5
Functionality
6
Alicia
Hospitality, 51-100 employees
Less than a year
“Improve your communication with Grammarly”
Pros
Grammarly really helps our customer service team maintain top-notch communication. It catches tone issues that we might miss and helps reduce any errors that could slip through the cracks. It's been an invaluable tool for improving the quality of our interactions with customers.
Cons
Sometimes the suggestions can feel overwhelming but honestly, they're usually helpful once I go through them.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Gen
Higher Education, N/A employees
Less than a year
“I LOVE IT!”
Pros
Even though I've lived in the US for over 10 years, my grammar wasn't the best. But as a graduate student and hospital office manager, I needed to have perfect grammar in everything I wrote. Grammarly Business was the perfect solution, helping me write with confidence and accuracy in my professional and academic work.
Cons
I won't lie, there are times when I don't want to follow the suggestions Grammarly gives me but it keeps pushing them and that can get kind of frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Hannah
Photography, N/A employees
More than a year
“Solid choice”
Pros
What's great about It is that it works with all the websites and programs I use on a daily basis. Whether I'm drafting an email or writing a report, I can count on Grammarly to help catch any mistakes. It's so convenient!
Cons
I don't like that it glitches sometimes and becomes hard to turn off. Sometimes, the suggestions just don't match the text on the screen either which can be confusing.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
7
Hannah J
Photography, 1-10 employees
More than a year
“works across everything”
Pros
It's been really helpful that it works with all the websites and programs I use.
Cons
One thing that gets frustrating is that it can glitch at times making it hard to turn off and sometimes the suggestions don't match the text showing on the screen.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
8
Functionality
6
Geun ko
Hospital & Health Care, 1-10 employees
Less than a year
“grammar support”
Pros
After living in the U.S. for more than 10 years grammar still was not my strongest area. As a graduate student and a hospital office manager though, I needed my writing to be polished and grammatically correct and it turned out to be exactly the solution I needed.
Cons
To be honest, there are times when I do not want to use its suggestions but it keeps showing them anyway which can get a little annoying sometimes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Thu Htoo Aung
Computer & Network Security, 51-100 employees
More than a year
“handy for emails and documents”
Pros
Works really well for writing emails, documents and other things.
Cons
The icons at times feel a bit annoying to me because some of them look too similar.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Daniel Tucker
Automotive, 11-50 employees
Free Trial
“Loved it!”
Pros
Having it run as an overlay is a big plus because it works in a web browser as well as with other software on the computer. It's especially useful for catching things like missing punctuation and it helps emails and reports come across much more professionally.
Cons
clicking on a suggested correction makes the computer freeze for a few seconds. There can also be conflicts between the built-in spell check and Grammarly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kristen Brady
Media Production, 1-10 employees
More than a year
“solid plagiarism check”
Pros
It's been really helpful for checking my writing for plagiarism and catching grammar mistakes before I send anything out.
Cons
I can't think of anything negative to say about it
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Clara Chiechefu
Cosmetics, 11-50 employees
More than a year
“it's perfect”
Pros
Grammarly does a really good job catching grammatical mistakes in sentences and also picks up spelling errors accurately.
Cons
One thing that gets frustrating is having to log in every single time whenever I use it on a new device.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lucky Omokaro
Banking, 500+ employees
More than a year
“We love using it”
Pros
What really helps is how it improves team communication through advanced writing suggestions and tools that keep everyone's writing consistent.
Cons
The part I liked least is that it can be pricey for smaller teams and it occasionally recommends corrections that feel a bit too formal.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
VK Saravanan
Human Resources, 1-10 employees
More than a year
“Excellent!!”
Pros
Most of the time this tool gives me the maximum support I need and ends up being really helpful.
Cons
A con is that usage is capped at a certain point and if you go beyond that limit, they start charging extra.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Taralee Wright
Telecommunications, 500+ employees
More than a year
“so convenient”
Pros
One of the best parts is how deeply the writing tool can be tailored to match your company's writing standards which helps every message sound more polished and professional. It flags mistakes fast and also gives helpful rewording suggestions so your writing comes across as more refined and high-quality. It is also incredibly flexible, with integrations for commonly used tools like Gmail, web browsers, Microsoft Office and others. It's a real lifesaver and a major time-saver since it handles editing and proofreading while cutting down the effort and time normally spent on review.
Cons
My only wish is that it puts more emphasis on supporting multiple languages which would make it a truly nationwide writing solution.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Bakare Susan
Publishing, 500+ employees
Less than 6 months
“made writing smoother”
Pros
Ever since i started using it, my writing improved so much. It catches typos, grammar mistakes and other errors I would normally overlook which makes everything I write feel more polished. It's a smart tool and does a good job spotting things I miss.
Cons
The downside is the cost since it can feel a bit expensive especially for small businesses or solo entrepreneurs.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
8
Dhaval Merchant
Defense & Space, 500+ employees
Less than a year
“works well for us”
Pros
Whether I'm at work or at home, Grammarly has become part of my routine. It gives really helpful suggestions that show me how to make my writing better. I use it for emails, Word documents and even written assignments for online classes. It feels like a very convenient tool to have whenever I want to improve how I write.
Cons
A few of the suggestions don't sound quite right to me. Even so, I still tend to accept Grammarly's changes because I usually end up learning something new each time I use it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hyeyoung Joo
Research, 101-500 employees
More than a year
“helpful for long essays”
Pros
Working on longer essays especially around 4,000 words, becomes much more manageable with this app. After writing a lot, it's easy to miss grammar errors on my own but this tool helps me catch them much faster and makes correcting those mistakes a lot simpler.
Cons
Full meaning of a sentence gets changed sometimes so I end up having to rewrite the sentence again.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Daniel
Automotive, 11-50 employees
Free Trial
“Ideal for people who found English tough”
Pros
It works as an overlay, so I can use it on my web browser or pretty much any software I have on my computer. It's been such a huge help with little things like missing punctuation and making my emails and reports sound more polished and professional. I can't imagine writing without it now.
Cons
Sometimes, when I click on a solution the computer freezes for a few seconds. There are also moments when Grammarly and spell check clash, which is frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Thu Htoo
Computer & Network Security, 101-500 employees
More than a year
“Best tool”
Pros
This tool is really great for writing emails, documents and pretty much anything else. It catches mistakes and offers helpful suggestions to make everything I write more clear and professional. I use it all the time!
Cons
The icons can get pretty annoying for me especially when they're too close to the text, blocking my view.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Kristen
Food & Beverages, N/A employees
More than a year
“Excellent tool for business”
Pros
It is awesome for checking my writing for any grammar errors or plagiarism. I can always count on it to catch things I might miss and it gives me peace of mind knowing my writing is top quality.
Cons
I can't think of anything negative to say about Grammarly Business. It's been pretty solid.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10