Last Updated
Overview
Guru AI is a knowledge management platform that helps teams access accurate answers instantly. While its AI-generated responses may occasionally need manual verification, its intelligent search, seamless integrations, and smart knowledge-sharing features help ensure teams always have timely and reliable information.
Guru AI Specifications
- Document Creation Software
- Document Generation Software
- Note-Taking Software
- Other Collaboration Software
Guru AI Features
AI-Powered Answers
Guru AI delivers fast, AI-powered answers by scanning a company’s knowledge base. Instead of digging through lengthy documents, employees receive accurate, real-time responses within their workflow. This reduces time spent searching for information, boosts productivity, and ensures teams have up-to-date knowledge at their fingertips
Knowledge Agents
With Knowledge Agents, users can train AI models to deliver customized, topic-specific answers. By learning from existing knowledge bases, these agents provide responses tailored to organizational needs. This helps employees access contextually relevant information quickly, reducing the need for manual searches and improving knowledge accessibility across teams
AI Assist
AI Assist feature refines content by correcting grammar, refining tone, and enhancing readability. It can also translate information into over 100 languages, making knowledge more accessible. By improving the clarity and consistency of documents, this feature ensures that employees interact with polished, professional, and easily understandable content across platforms.
AI Training Center
The ‘AI Training Center’ helps businesses track frequently asked questions, improve AI-generated answers, and fill knowledge gaps. Admins can edit responses and monitor data sources to improve accuracy. By continuously enhancing AI-driven knowledge, this feature ensures that Guru.ai remains a reliable, evolving resource for company-wide information sharing.
Semantic Search
Guru’s ‘Semantic Search’ understands the context behind questions, providing more relevant search results. Unlike keyword-based searches, this AI-powered feature delivers accurate answers by understanding the intent. Employees can find the right information faster, helping save time and frustration while enhancing overall productivity and decision-making within the organization.
Manageable Permissions
With Guru’s permission controls, administrators can manage access to sensitive information and restrict user visibility. This ensures that knowledge is shared safely while preventing unauthorized access. By defining roles and permissions, businesses can maintain compliance, protect critical data, and enhance internal knowledge distribution across different teams and departments.
Pros And Cons of Guru AI
Pros
Users can quickly find information using keywords
Teams appreciate how Guru centralizes knowledge
People like that it connects well with apps they already use
Cons
Some users feel that the initial onboarding and setup require effort
A few users report that the browser extension doesn’t always work
Guru AI Reviews
Total 13 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars15%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Suzette
Hospitality, 51-100 employees
Less than a year
“The best in the game”
Pros
I really enjoy using Guru. As not only is it simple but it also gives me all the info I need right at my fingertips.
Cons
Well there is nothing that I count as a con. Yes there are times when it loads a bit slowly but that's about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Computer Software, 101-500 employees
More than a year
“User-friendly and efficient”
Pros
We use it as our internal knowledge base for everything from product guides and process outlines to company policies and team announcements. Also it is simple to organize and update. Plus the verify feature helps us keep track of what is current. The AI search function is especially great as it makes it easy for me to find the information I need.
Cons
I love that it integrates with Slack. When someone asks a question in Slack, Guru suggests an answer. But the issue is that the answer is not always correct. It works better with simpler questions like "what days are the company holidays? rather than more complicated product related questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marj
Outsourcing/Offshoring, 500+ employees
Less than a year
“It is a powerhouse”
Pros
The Guru software is really helpful. I like it more than other platforms because it centralizes everything in one place and uses AI powered search which makes finding answers so much quicker.
Cons
One thing I have noticed is that it has some search limitations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
What types of pricing plans does Guru AI offer?
Guru AI offers flexible pricing plans to suit different business needs. They provide a 30-day free trial with full platform access at no cost. The All-in-One Plan is priced at $18 per user per month when billed monthly. For larger organizations, the Enterprise Plan offers custom pricing based on specific requirements. Pricing may vary, so it's best to check with Guru AI for the latest details. Contact us for a Guru AI price quote.
Who are the typical users of Guru AI?
Guru AI is designed for various industries, including business services, operations & IT, human resources, customer support, and sales, making it a versatile solution for different teams.
What other apps does Guru AI integrate with?
Guru AI integrates seamlessly with platforms like Slack, Microsoft Teams, Asana, Trello, and Jira.
Does Guru AI offer an API?
Yes, Guru AI offers a ‘RESTful’ or ‘GraphQL’ APIs that allows developers to integrate and interact with its platform programmatically.
What level of support does Guru AI offer?
Guru offers customer support through multiple channels, including chat and email
What language does Guru AI support?
Guru AI supports the English language.
Does Guru AI have a mobile app?
No, it does not have a mobile app.