Nextiva

Nextiva Software

Last Updated Jul 15, 2025

Overview

Nextiva software integrates AI-driven business communications, offering real-time customer insights to personalize interactions. Trusted by 100,000+ businesses, it supports billions of conversations annually. While some users experience dropped calls and app issues, they value its state-of-the-art, well-designed software.

Overall Rating

Based on 21 users reviews

4.5

Rating Distribution

Positive

90%

Neutral

10%

Negative

0%

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Starting Price
Custom

What Is Nextiva Software?

Nextiva software is a customer experience platform that centralizes business communications, enabling real-time customer insights to deliver personalized experiences. Suitable for businesses of all sizes, it streamlines communication, automates tasks, tracks customer journeys, and analyzes interactions. With data-driven insights and sentiment tracking, companies can send timely messages, enhance engagement, and improve brand experiences, making it a transformative tool for customer management.

Nextiva Software Pricing

The Nextiva software price presents a subscription-based model offering unique pricing plans for small businesses and enterprises, including:

Plans for small businesses

  • Digital: $25/user/month
  • Core: $36/user/month
  • Engage: $50/user/month
  • Power Suite: $75/user/month

Plans for Enterprises

  • Essential: From $129 /agent/month
  • Professional: From $159 /agent/month
  • Premium: From $199 /agent/month
Get a detailed Nextiva software cost estimate to determine the best pricing plan for your organizational needs.

Disclaimer: The pricing is subject to change.

Nextiva Software Integrations

The software comes with diverse third-party integrations, including:

  • Zoho
  • HubSpot
  • Zendesk
  • Salesforce
  • Microsoft Dynamics
  • Microsoft Outlook  
  • Oracle NetSuite
  • ServiceNow
  • SugarCRM
  • ConnectWise
  • Google Workspace
  • Microsoft Teams
Schedule a free Nextiva software demo to learn more about its integration tools.

Who Is Nextiva Software For?

Nextiva software is designed to support various industries, including:

  • Accounting
  • Healthcare
  • Legal
  • Real estate
  • Education
  • Automotive
  • High tech
  • Logistics
  • Restaurant
  • Government
  • Insurance
  • Nonprofit
  • Retail

Is Nextiva Software Right For You?

Whether you're a growing business or a large organization needing executive-level phone service, Nextiva software offers flexibility, affordability, and reliability. With no CapEx or on-premises costs, it provides a comprehensive, AI-powered communication hub that transforms customer engagement. It is backed by 15 years of commitment to amazing service and customer satisfaction.  

Do you still need to learn about Nextiva software? Call our team at (661) 384-7070 for expert guidance on your questions.

Pros And Cons of Nextiva Software

Pros

  • Offers a customizable interface

  • Phone service allows multi-office reach

  • User-friendly dashboard and portal

  • Always available customer support

Cons

  • Presents auto-renewal and early termination fee issues

  • Some important features are not intuitive

Frequently Asked Questions

No, Nextiva software does not provide API access.

Nextiva software supports the English language.

The software offers diverse third-party integrations, including Zoho, HubSpot, Zendesk, Salesforce, Microsoft Dynamics, Microsoft Outlook, Oracle NetSuite, ServiceNow, SugarCRM, ConnectWise, Google Workspace, and Microsoft Teams.

The Nextiva software cost structure offers a subscription-based pricing model with unique plans for small businesses, including Digital ($25/user/month), Core ($36/user/month), Engage ($50/user/month), and Power Suite ($75/user/month), as well as enterprise plans starting at $129/agent/month for Essential, $159/agent/month for Professional, and $199/agent/month for Premium. Users can request a detailed analysis of the Nextiva software price.

Nextiva software is designed to support a wide range of industries, including accounting, healthcare, legal, real estate, education, automotive, high tech, logistics, restaurant, government, insurance, nonprofit, and retail.

Nextiva software offers support through chat, email/help desk, phone support, and FAQs/forums.