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Overview

Nylas software optimizes communication capabilities with powerful APIs for email, calendar, and contacts. While software users suggest that its onboarding should be simplified, Nylas software offers diverse use cases to empower developers for building efficient, scalable solutions. Furthermore, it ensures reliable synchronization and easy-to-use API implementation for innovative applications.

Nylas Software Specifications

  • Real-Time Communication
  • File Sharing & Management
  • Document Management
  • Task & Project Management

Nylas Software Features

Email API

Nylas software allows users to integrate any email provider seamlessly into their apps. It helps deliver bi-directional email syncing, advanced analytics, and contextual messaging. Developers can save their time and enhance user engagement with unmatched deliverability.

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Calendar API

This robust feature helps integrate customizable scheduling within the app with its API integrations. It simplifies calendar management by syncing with major providers, automating scheduling tasks, and offering flexible workflows. Meanwhile, it also adheres to security standards for smooth performance.

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Scheduler

The software ensures that developers create a native scheduling experience with modular and customizable components. It enables easy integration of booking workflows, round-robin scheduling, and automatic video conferencing links, ensuring a seamless scheduling process for users.

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Contacts API

It benefits users as they can enrich their applications with contact data from various providers. It offers real-time synchronization of contact information, including phone numbers and job titles. Therefore, it simplifies communication and collaboration with an easy-to-use, unified API.

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Extract AI

The feature enables users to automatically extract valuable data from emails using advanced machine learning and natural language processing. It helps streamline data management by filtering and structuring inbox content, reducing manual effort, and improving efficiency across workflows.

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Pros And Cons of Nylas Software

Pros

  • Comprehensive and clear API documentation

  • Reliable email data synchronization

  • Several users laud how its APIs make it a viable sales engagement platform, too

  • Flexible functionality for diverse use cases

Cons

  • Onboarding could be simplified, according to some software users

  • The delayed response time from support teams often comes up in its reviews

  • A few software users suggest a need for a dashboard option for troubleshooting issues

Nylas Software Reviews

Total 10 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

30%

Share your experience

TM

Tanguy MARMIER

Customer Service, 1-10 employees

Less than 6 months

1.0
October 2025

“Very very bad, don't recommend”

Pros

Nothing, just lost my time

Cons

Very very bad, no support, doesn't work in EU, avoid this terrible software

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Anonymous

IT, 51-100 employees

More than a year

5.0
December 2024

“Nylas simplified what would have been a complex and time-consuming build”

Pros

I appreciate how the platform simplifies the integration by abstracting away the details about the upstream email providers that our users may choose. We just build for one API, and that's all we need to focus on.

Cons

Some of the tools from their v2 API haven't been transferred to v3 and it can be challenging to navigate their documentation due to the variety of APIs available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JP

Jasper P.

Human Resources, 11-50 employees

More than a year

5.0
November 2024

“great email api for effective shared inbox creation”

Pros

Our team implemented a shared inbox using Nylas and it completely transformed our workflow. The Email API was easy to integrate, with clear and helpful documentation. We've been using Nylas for over three years now and the most impressive part was how smooth the onboarding process was. Within days, we had a working shared inbox, which allowed us to focus on enhancing our core product instead of dealing with backend complexities. The API is both powerful and simple, offering all the necessary features, whether it's syncing emails reliably or managing threads and attachments efficiently. Thanks to Nylas, we were able to deliver a professional-grade feature with minimal effort.

Cons

There isn't much to complain about, like any service, it's continuously evolving and may have its occasional quirks. However in the years we have used it, we've rarely experienced outages, which is the most crucial factor for our service.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Nylas software offer an API?

Yes, Nylas software provides an API.

Does Nylas software have a mobile app?

No, Nylas software does not have a mobile app.

What language does Nylas software support?

Nylas software supports only the English language.

What other apps does Nylas software integrate with?

Nylas software integrates with Google, IMAP, Microsoft 365, Microsoft Outlook, and Microsoft Exchange.

What types of pricing plans does Nylas software offer?

The Nylas software price ranges in two categories: the Full Platform and the Calendar. The Full Platform has an Entry plan (starts at $3.29/CA/month), a Core plan (starts at $4.59/CA/month), a Plus plan (starts at $5.29/CA/month), and a Custom plan with custom pricing. For the Calendar category, its Entry plan starts at $1.99/CA/month, the Core plan at $3.19/CA/month, the Plus plan at $3.89/CA/month, and a Custom plan with custom pricing.

Who are the typical users of Nylas software? 

Developers and engineering teams across various industries, including e-commerce, telehealth, real estate, travel, fintech, and educational technology typically use Nylas software.

What level of support does Nylas software offer?

Nylas software offers support through phone, chatbot, email/helpdesk, FAQs/forums, and a knowledge base.