Smartwaiver

Smartwaiver

Last Updated

Overview

Smartwaiver converts paper forms into digital waivers that can be signed on any device, streamlining data collection and storage. While some users report that its kiosk app can be occasionally slow on certain tablets, the platform offers immense value with its ease of use and customizable digital waivers.

Smartwaiver Specifications

  • Document Management
  • Integration With Other Tools
  • Automation & Workflow
  • Mobile Accessibility

Smartwaiver Features

Online Waiver Editor

This tool provides a user-friendly interface for converting existing paper forms or creating new digital waivers from scratch. It supports unlimited custom questions, embedded safety videos, and parent/guardian fields, allowing businesses to build comprehensive and legally sound documents tailored to their specific operational and safety requirements.

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Waiver Kiosk App

Smartwaiver features a free app that transforms any compatible iPad or Android tablet into a secure, dedicated signing station for on-site use. Its offline collection mode is a key benefit, enabling businesses to capture signatures without an internet connection and automatically sync the data later, ensuring continuous operation in any environment.

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Waiver Console And Vault

The Waiver Console is a centralized dashboard for managing all signed documents, which are securely stored in the encrypted WaiverVault. Staff can quickly search for participants by name or custom tags, view waiver details, and manage check-ins, improving front-desk efficiency and providing instant access to records.

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Driver's License Scanning

To accelerate the signing process and improve data accuracy, the kiosk app can scan the barcode on a participant's driver's license. This action automatically populates standard fields like name, address, and date of birth, reducing manual entry time and minimizing the potential for human error.

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Pros And Cons of Smartwaiver

Pros

  • Intuitive editor allows easy waiver creation and customization

  • Scales to support both small and large businesses

  • Photo capture adds extra verification during waiver signing

Cons

  • It may take a bit longer for detailed waivers

  • Occasional form field recognition issues without a reset option

Smartwaiver Reviews

Total 26 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

31%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

C

Christina

Leisure, Travel & Tourism, 1-10 employees

More than a year

4.0
July 2024

“Easy to use digital waiver”

Pros

It is easy to use and integrates smoothly with other platforms. Also I can upload my own template and make updates whenever needed.

Cons

Well it is a bit expensive, I cannot send the waiver directly as an attachment to the customers email from the dashboard, only a link. This is a challenge for our senior customers who are not very tech savvy.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

G

George

Civic & Social Organization, 51-100 employees

More than a year

5.0
December 2023

“Saves time”

Pros

The thing I like most is that the users can complete the liability waiver before the event reducing the wait time at check in.

Cons

One dislike is that the management report does not display the full name of the person.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Amanda

Cosmetics, 1-10 employees

Less than 6 months

4.0
November 2023

“love the direct links but design could use an update”

Pros

I love being able to send clients direct links to the waivers they need to sign.

Cons

The design feels a little dated visually.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

Frequently Asked Questions

Does Smartwaiver offer an API?

Yes, Smartwaiver offers an API.

Does Smartwaiver have a mobile app?

Yes, Smartwaiver offers a mobile app for both Android and iOS users.

What language does Smartwaiver support?

The software primarily supports English.

What types of Smartwaiver price plans are available?

The software offers multiple plans based on monthly waiver volume, including a free trial option: Basic at $19/month, Starter at $55/month, Business at $155/month, and Premium at $199/month. Enterprise and One Time Event come with custom pricing. Moreover, a $5 Storage Plan is also available for users. Contact us to request a personalized Smartwaiver cost quote based on your institution's requirements.

What other apps does Smartwaiver integrate with?

The platform integrates with several third-party applications, including FareHarbor, Mindbody, Xola, Mailchimp, Constant Contact, Rezdy, and Lightspeed Retail.

Who are the typical users of Smartwaiver?

Smartwaiver is suitable for a variety of industries and sectors, including activities and rentals, gyms and fitness centers, salons and spas, camps and retreats, sports leagues, races and events, and travel and hospitality.

What level of support does Smartwaiver offer?

The platform provides support via an enquiry form, email, chat, demo, and a help center.