Last Updated
Overview
Smartwaiver converts paper forms into digital waivers that can be signed on any device, streamlining data collection and storage. While some users report that its kiosk app can be occasionally slow on certain tablets, the platform offers immense value with its ease of use and customizable digital waivers.
Overall Rating
Based on 26 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Smartwaiver Specifications
- Document Management
- Integration With Other Tools
- Automation & Workflow
- Mobile Accessibility
What Is Smartwaiver?
Smartwaiver is a cloud-based system that converts paper liability forms into secure digital waivers. Its waiver editor allows forms to be customized without technical training, and the free kiosk app turns tablets into on-site signing stations that also work offline. All completed waivers are stored in a searchable database, helping organizations cut paperwork and access participant information more efficiently.
Smartwaiver Pricing
The software provides multiple plans based on monthly waiver volume, including a free trial option. Plans incluce:
- Basic: $19/month (up to 100 signed waivers each month)
- Starter: $55/month (up to 300 signed waivers each month)
- Business: $155/month (up to 1,000 signed waivers each month)
- Premium: $199/month (up to 2,500 signed waivers each month)
- Enterprise: Custom pricing (2,500+ signed waivers each month)
- One Time Event: Custom pricing
Disclaimer: The pricing is subject to change.
Smartwaiver Integrations
The platform integrates with several third-party applications, including:
- FareHarbor
- Mindbody
- Xola
- Mailchimp software
- Constant Contact software
- Rezdy
- Lightspeed Retail
Who Is Smartwaiver For?
Smartwaiver is ideal for a wide range of industries and sectors, including:
- Activities and rentals
- Gym and fitness centers
- Salons and spas
- Camps and retreats
- Sports leagues
- Races and events
- Travel and hospitality
Is Smartwaiver Right For You?
Managing liability paperwork can be a challenge for many businesses, and Smartwaiver addresses this by turning paper forms into secure digital waivers. Its offline signing mode through the free kiosk app ensures waivers can be collected anywhere, while a searchable database simplifies record management. Trusted by clients such as Supreme, Louis Vuitton, and Lollapalooza, and backed by SOC 2 Type II certification, it offers a reliable solution for organizations prioritizing efficiency and security.
Still doubtful if Smartwaiver software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Smartwaiver Features
Online Waiver Editor
This tool provides a user-friendly interface for converting existing paper forms or creating new digital waivers from scratch. It supports unlimited custom questions, embedded safety videos, and parent/guardian fields, allowing businesses to build comprehensive and legally sound documents tailored to their specific operational and safety requirements.
Waiver Kiosk App
Smartwaiver features a free app that transforms any compatible iPad or Android tablet into a secure, dedicated signing station for on-site use. Its offline collection mode is a key benefit, enabling businesses to capture signatures without an internet connection and automatically sync the data later, ensuring continuous operation in any environment.
Waiver Console And Vault
The Waiver Console is a centralized dashboard for managing all signed documents, which are securely stored in the encrypted WaiverVault. Staff can quickly search for participants by name or custom tags, view waiver details, and manage check-ins, improving front-desk efficiency and providing instant access to records.
Driver's License Scanning
To accelerate the signing process and improve data accuracy, the kiosk app can scan the barcode on a participant's driver's license. This action automatically populates standard fields like name, address, and date of birth, reducing manual entry time and minimizing the potential for human error.
Pros And Cons of Smartwaiver
Pros
Intuitive editor allows easy waiver creation and customization
Scales to support both small and large businesses
Photo capture adds extra verification during waiver signing
Cons
It may take a bit longer for detailed waivers
Occasional form field recognition issues without a reset option
Smartwaiver Reviews
Total 26 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars31%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Easy to use digital waiver”
Pros
It is easy to use and integrates smoothly with other platforms. Also I can upload my own template and make updates whenever needed.
Cons
Well it is a bit expensive, I cannot send the waiver directly as an attachment to the customers email from the dashboard, only a link. This is a challenge for our senior customers who are not very tech savvy.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Civic & Social Organization, 51-100 employees
More than a year
“Saves time”
Pros
The thing I like most is that the users can complete the liability waiver before the event reducing the wait time at check in.
Cons
One dislike is that the management report does not display the full name of the person.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cosmetics, 1-10 employees
Less than 6 months
“love the direct links but design could use an update”
Pros
I love being able to send clients direct links to the waivers they need to sign.
Cons
The design feels a little dated visually.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Frequently Asked Questions
Does Smartwaiver offer an API?
Yes, Smartwaiver offers an API.
Does Smartwaiver have a mobile app?
Yes, Smartwaiver offers a mobile app for both Android and iOS users.
What language does Smartwaiver support?
The software primarily supports English.
What types of Smartwaiver price plans are available?
The software offers multiple plans based on monthly waiver volume, including a free trial option: Basic at $19/month, Starter at $55/month, Business at $155/month, and Premium at $199/month. Enterprise and One Time Event come with custom pricing. Moreover, a $5 Storage Plan is also available for users. Contact us to request a personalized Smartwaiver cost quote based on your institution's requirements.
What other apps does Smartwaiver integrate with?
The platform integrates with several third-party applications, including FareHarbor, Mindbody, Xola, Mailchimp, Constant Contact, Rezdy, and Lightspeed Retail.
Who are the typical users of Smartwaiver?
Smartwaiver is suitable for a variety of industries and sectors, including activities and rentals, gyms and fitness centers, salons and spas, camps and retreats, sports leagues, races and events, and travel and hospitality.
What level of support does Smartwaiver offer?
The platform provides support via an enquiry form, email, chat, demo, and a help center.