Talkroute

Talkroute

13 Review(s)

Overview

Talkroute offers a flexible system for managing calls, texts, and meetings. Its limited advanced features may not suit large enterprises, but it excels in usability and accessibility. Overall, Talkroute provides an effective way to stay connected anywhere.

Overall Rating

Based on 13 users reviews

3.7

Rating Distribution

Positive

62%

Neutral

15%

Negative

23%

Starting Price
Custom

Talkroute Specifications

Real-Time Communication

File Sharing & Management

Document Management

Task & Project Management

View All Specifications

What Is Talkroute?

Talkroute is a cloud-based virtual phone system tailored for businesses across various industries. It provides solutions for seamless communication, enabling teams to manage business calls, texts, and meetings from any location using existing devices. By eliminating the need for hardware or complex setups, it addresses issues such as high costs, limited accessibility, and inflexible communication systems.

Talkroute Pricing

The software offers four packages:

  • Basic: $19/month
  • Plus: $39/month
  • Pro: $59/month
  • Enterprise: custom quote provided
Talkroute cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Disclaimer: Prices are subject to change.

Talkroute Integrations

Talkroute software seamlessly integrates with various popular business applications, including:

  • HubSpot
  • Slack
  • Google Sheets
  • Discord
  • Google Chat
  • Airtable
  • Asana
  • LeadConnector
Watch a free Talkroute demo to learn more about its integrations.

Who Is Talkroute For?

The software is designed for small to medium-sized businesses across various industries, such as:

  • Hospital and healthcare
  • Business supplies and equipment
  • Marketing and advertising
  • Hospitality
  • Financial services
  • Management consulting

Is Talkroute Right For You?

Talkroute is recognized for its simplicity and ability to keep businesses connected efficiently, making it a practical choice for remote and on-the-go operations. While it may lack advanced enterprise-level capabilities, it remains a trusted option for versatile communication needs​.

Still trying to figure out if Talkroute is right for you? Contact our customer support team at (661) 384-7070, and they will help you make a confident decision.

Talkroute Features

With Talkroute’s text messaging, businesses can send and receive SMS/MMS messages from their business numbers. This feature enhances customer communication by offering a preferred contact method, increasing responsiveness and improving client satisfaction​.

See How It Works

The software enables businesses to create extensions for departments or employees, ensuring calls are routed to the correct person. This helps organize communication efficiently, minimizing hold times and ensuring customers are quickly directed to the right team member.​

See How It Works

Voicemail messages are accessible through email, desktop apps, and browsers. You can assign mailboxes to team members and departments, keeping messages organized and accessible and reducing the chance of missed communications​.

See How It Works

Users can seamlessly transfer active calls to other team members or departments. This ensures uninterrupted service and improves efficiency and customer experience by quickly routing calls to the right person.

See How It Works

Pros And Cons of Talkroute

Pros

  • Easy-to-use interface suitable for small businesses

  • Flexible setup options for remote teams

  • Integrates seamlessly with existing phone systems

  • Strong customer support responsiveness

  • Efficient handling of business communications

Cons

  • Occasional account suspension issues reported

  • Lacks detailed analytics for performance tracking

  • Issues with syncing across multiple devices

  • Voicemail organization could be improved according to some software users

Talkroute Reviews

Total 13 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

0%

3

Stars

8%

2

Stars

8%

1

Stars

23%

Share your experience

G

Gary

Facilities Services, 11-50 employees

Less than a year

5.0
February 2025

Made a real difference in our business

Pros

Our management and teams are often out in the field and Talkroute keeps us connected with our clients without needing to be at the office.

Cons

We found it easy to use and affordable. However it would be great if they offered faxing support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Mack

Business Supplies and Equipment, 11-50 employees

Less than a year

1.0
August 2024

Horrible company, avoid at all costs

Pros

There is nothing good to say. The system is awful and the customer service is poor. It was a truly horrible experience and I am sure they will be out of business soon. I switched to a competitor and even encouraged many colleagues who were using this system to do the same.

Cons

Their customer service is absolutely terrible. They are unhelpful, disrespectful and just ridiculous.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

J

Jeremy

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
August 2024

Offers the best support

Pros

Talkroute has totally changed the way we do business. It is way too easy to use and managing calls has become much smoother for our team. The customer support is also great as they are always quick and friendly. We have noticed a huge improvement in how we handle calls and our customers love how professional the phone system sounds. If you want a reliable and easy phone system, I highly recommend Talkroute!

Cons

I really wish it supported faxing and international calls.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Yes, Talkroute offers an API. 

Talkroute supports English.

Talkroute integrates with HubSpot, Slack, Discord, Google Sheets, and more.

Yes, Talkroute has a mobile app.

Talkroute price starts at $19/month for the Basic plan, $39/month for the Plus plan and $59/month for the Pro plan.  Users can also get pricing for a tailormade Enterprise plan.

The typical users of Talkroute are those in the hospitality, financial services, and management consulting industries.

Talkroute offers FAQs, email, phone support, chat, and Knowledge Base.