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Overview

VirtualPBX software delivers a flexible phone system for businesses of all sizes, supporting remote and onsite teams with voice, video, and SMS capabilities. While advanced features can increase setup time, VirtualPBX software supports a robust infrastructure for reliable communication and scaling operations.

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Overall Rating

Based on 12 users reviews

4.3

Rating Distribution

Positive

75%

Neutral

17%

Negative

8%

Starting Price
Custom

VirtualPBX Specifications

Real-Time Communication

File Sharing & Management

Document Management

Task & Project Management

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What Is VirtualPBX Software?

VirtualPBX is a cloud-based communication solution that helps businesses with efficient, scalable phone systems, contact centers, Airdial, and messaging. Ideal for industries needing robust communication, the software provides services that streamline calls, messaging, and remote team connectivity. It effectively offers seamless solutions for managing distributed teams and enhancing customer engagement. VirtualPBX software also supports intelligent virtual communication tools for easy and quick accessibility. Moreover, users laud its security compliance and data control.

VirtualPBX Software Pricing

The VirtualPBX software price ranges in the following packages.

Business Phone:

  • Starter: $11/user/month
  • Pro: $21/user/month
  • Ultra: $35/user/month

Contact Centre: $89/agent/month

AirDial: $38/line/month

Messaging: $29.99/month

Request a detailed VirtualPBX software price analysis to choose the plan that best suits your business.

Disclaimer: The pricing is subject to change.  

VirtualPBX Software Integrations

VirtualPBX software seamlessly integrates with various popular business applications, including:

  • Salesforce
  • Freshdesk
  • Microsoft Dynamics 365
  • Zoho
  • Clio
  • Zendesk
Watch a free VirtualPBX software demo to learn more about its integrations.

 

Who Is VirtualPBX Software For?

The software is for businesses of all sizes across various industries, such as:

  • Healthcare
  • Entertainment
  • Real estate
  • Legal
  • Insurance
  • Transportation
  • Education 

Is VirtualPBX Software Right For You?

Recognized as a reliable business phone system, VirtualPBX software caters to businesses seeking to improve communication flexibility, operational efficiency, and customer service. By offering a comprehensive, easy-to-adapt solution, the software helps users reduce overhead associated with traditional phone systems. With its security compliances and scalability, it boosts team productivity, accessibility, and reliability. That’s why thousands of businesses, such as PerryGolf and 1st Classic Transportation, choose VirtualPBX software as their go-to option.

Still not sure about VirtualPBX software? Contact our expert team at (661) 384-7070 and get detailed assistance on any further queries.

VirtualPBX Features

VirtualPBX software provides detailed insights into call activity, including call duration, frequency, and time of day. It enables businesses to analyze communication trends and improve service efficiency. It also helps with data-driven adjustments to staffing and call management.

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The software gathers real-time feedback from customers immediately after calls. It facilitates businesses in scaling customer satisfaction and identifying areas for improvement. It enables quick responses to feedback to optimize customer service and retention.

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The feature offers personalized onboarding and technical support, ensuring seamless setup and optimal system configuration. This hands-on guidance benefits teams by minimizing setup issues, accelerating user adoption, and enhancing overall satisfaction with VirtualPBX software.

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Users can display different phone numbers based on the call's purpose or recipient’s location. This feature helps businesses enhance customer trust and accessibility with its tools to improve call response rates and establish a local presence.

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Businesses have options to integrate video calls and facilitate face-to-face meetings for remote and hybrid teams. It enhances collaboration, strengthens client relationships, and enables more interactive communication to increase productivity and team cohesion.

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Pros And Cons of VirtualPBX

Pros

  • Comprehensive call handling options

  • Smoothly transitions from other systems

  • Numerous users laud its simple scalability

  • Offers an intuitive user interface

  • Has many useful tools for small businesses

Cons

  • Some users reported initial delays in setup

  • Limited analytics for advanced users

  • Downtime can occasionally occur

VirtualPBX Reviews

Total 12 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

0%

3

Stars

17%

2

Stars

0%

1

Stars

8%

Share your experience

T

Tom

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
May 2024

Big fan of VirtualPBX

Pros

I love how it works everywhere and is easily accessible on all my devices.

Cons

Getting started wasn't the smoothest experience for us. We had to deal with quite a few bugs in the beginning, which was frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

J

Joshua

Construction, 51-100 employees

Less than 6 months

5.0
May 2024

Exceptional product and customer care

Pros

Our experience with VirtualPBX has been awesome so far. Switching from landline phones to VOIP was a really smooth process and the setup process went really well too, thanks to their great service. What I love the most is how easy the system is to use and how amazing their customer support team has been.

Cons

I really miss a feature from an older version of VirtualPBX, where the auto attendant could listen to faxes on every line. That was such a useful tool and I wish they did bring it back.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Crystal

Religious Institutions, 1-10 employees

Less than a year

5.0
May 2024

VirtualPBX makes work less stressful

Pros

I love that I can check my voice messages right from my email. Overall, I have had a great experience with VirtualPBS.

Cons

Everything else was fine other than recording the greetings. I found it a bit confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, VirtualPBX software provides an API.

VirtualPBX software supports the English language mainly.

VirtualPBX software integrates with Salesforce, Zendesk, Freshdesk, Clio, Zoho, and many others.

Yes, VirtualPBX software has a mobile app.

The VirtualPBX software price starts for its Business Phone package at $11/user/month for the Starter plan, $21/user/month for the Pro plan, and $35/user/month for the Ultra plan. Its Contact Center package starts at $89/agent/month, the AirDial at $38/line/month, and the Messaging at $29.99/month.

VirtualPBX software is typically used by the education, healthcare, real estate, entertainment, software development, legal, and transportation industries.

VirtualPBX software offers support through email, phone, chat, and a knowledge base.