Last Updated
Overview
Zoho Bookings simplifies appointment scheduling, reducing phone calls and emails and enabling customers to book independently. While users find it difficult to arrange appointment types, its flexible design allows for capturing essential client information and branding, streamlining the scheduling process for business growth
Zoho Bookings Software Specifications
- Calendar & Scheduling
- Integration with Other Tools
- Automation & Workflow
- Mobile Accessibility
Zoho Bookings Software Features
Scheduling
Easily manage your schedule with Zoho Bookings. Sync calendars, set buffer times, define work hours and breaks, and avoid surprise bookings. Mark time off for vacations or special hours and set limits on cancellations to prevent last-minute changes
Set-up Meetings
Schedule meetings for both one-on-one and group sessions, such as sales calls or classes. Collect full or partial payments through PayPal or Stripe, and integrate with tools like Zoho Meeting, Zoom, or Google Meet for seamless booking
Reports
View team appointments on a calendar with options for day, week, and month views. Generate customer, list, and revenue reports, track appointments by staff, service, and status, and identify trends to optimize bookings and reduce cancellations
Reduce No-Shows
Automatically notify customers and team members about appointment updates via email or SMS. Personalize emails with branding, variables, and reminder links, and send multiple reminders to reduce no-shows. Integrate with SMS gateways like Twilio for effective communication
Booking Branding
Customize your booking page by adding a title, background image, and content that aligns with your brand. Use your brand's color scheme, embed the page on your website, and host it on your domain for an SEO advantage
Pros And Cons of Zoho Bookings Software
Pros
Offers a customizable booking page
Efficient reminder system that reduces no-shows
Integration with Google Calendar avoids scheduling overlaps
Cons
Lacks a feature for automatically directing attendees to the right team member
The mobile app could be more user-friendly and feature-rich, according to some software users
Zoho Bookings Software Reviews
Total 20 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars30%
3
Stars15%
2
Stars10%
1
Stars0%
Share your experience
Ashutosh
E-Learning, 11-50 employees
More than a year
“Simplified scheduling”
Pros
Zoho Bookings is a really easy tool for scheduling meetings. The interface is also user friendly, customizable and integrates well with other Zoho products. Also now managing appointments and meetings is simple for us. We can just share the link with our client and they can pick a time slot and duration based on the schedule set.
Cons
Personally I do not see any cons.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Waleed
Writing and Editing, 1-10 employees
More than a year
“Makes my scheduling better”
Pros
With Zoho Bookings managing appointments and client meetings is not an issue anymore. Also setting my availability, booking pages creation and setting up automated reminders is all quite simple. The integration with Zoho CRM and other apps is a big bonus as it allows everything flow well.
Cons
The mobile app works fine but I feel like it could be a lot more user friendly and could offer as many features as the desktop version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ed
Accounting, 11-50 employees
More than a year
“Essential for businesses that book appointments”
Pros
I love the flexibility to design my booking page and how it captures all the important info. Plus it integrates perfectly with other Zoho products.
Cons
Well I would love to see more theme and color scheme options to personalize it more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Zoho Bookings software offer an API?
Yes, Zoho Bookings software provides API access
What language does Zoho Bookings software support?
Zoho Bookings supports English, Spanish, Portuguese (Brazil), German, French, Dutch, Japanese, Arabic, Indonesian, Thai, Vietnamese, and simplified Chinese.
Does Zoho Bookings software offer a mobile app?
Zoho Bookings software offers a dedicated mobile app for Android and iOS devices
What other apps does Zoho Bookings software integrate with?
The software offers a wide range of third-party integrations, including Zoho Assist, Zoho CRM, Google, Microsoft Office 365, and more
What types of pricing plans does Zoho Bookings software offer?
The Zoho Bookings software cost structure offers four pricing plans: Basic at $8 per staff/month, Premium at $12 per staff/month, a Forever Free Plan with no cost, and a FLEX Plan with custom pricing, allowing you to try it for free before requesting a detailed Zoho Bookings price estimate.
Who are the typical users of Zoho Bookings software?
Zoho Bookings software is built to assist professionals in various fields, including professional services, sales, cleaning services, education, healthcare, real estate, freelancers, and recruitment
What level of support does Zoho Bookings software offer?
Zoho Bookings software provides support through phone, chat, 24/7 (live rep), a knowledge base, FAQs/forums, and email/help desk