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Compare Commusoft vs ArboStar
Overall Rating
Ease of Use
9
9
Customer Support
9
10
Value for Money
9
10
Functionality
9
10
Specifications
Customer Management
Customer Relationship Management (CRM)
Equipment Management
GPS Tracking
Inventory Management
Invoicing & Billing
Invoicing And Billing
Job Costing
Mobile Access
Real-time Notifications
Reporting & Analytics
Reporting And Analytics
Scheduling & Dispatching
Scheduling And Dispatching
Service Contract Management
Time Tracking
Work Order Management
Pros and Cons
Pros
Everything in one place (job info, reports, certificates, photos)
User-friendly and timesaving
Great search functionality and reporting page
Convenient to attach PDF/JPEG files to records
Easy access to job history
Smart estimating speeds accurate on-site quotes
Multi crew scheduling with live job map
Helpful support and iterative updates
Cons
Some timekeeping features don’t log return travel
Lacks a comprehensive internal customer feedback mechanism
Invoicing adjustments can be complicated
Slow to adjust the diary view when clicking on job events
Mobile app lacks some desktop functions
Some features feel clunky for users
