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Compare ModMed EMR vs CareSmartz360

Overall Rating

Ease of Use

8

9

Customer Support

8

10

Value for Money

8

9

Functionality

8

9

Specifications

Appointment Management/Scheduling
Billing and Invoicing
Claims Management
Customizable Forms
e-Prescriptions
Lab Integration
Mobile App
Patient Demographics
Patient Portal
Telemedicine

Pros and Cons

Pros

iPad-optimized charting helps clinicians record data during exams

Uses artificial intelligence to help with diagnosis and treatment strategies

Rapid access to patient info with hyperlinks saves time

Specialty-specific design with tap-to-annotate dermatology images and built-in templates

Metrics-driven reports for informed decision-making

Provide user‑friendly scheduling, billing, and communication tools

Facilitate multiple report formats for business insights

Support detailed client and caregiver profiles for better matching


Cons

The patient portal feature may not work well on mobile devices

Reports of software crashes disrupting access to patient data

Patient reminders are sometimes redundant or problematic for some users

Present occasional mobile app limitations

Can be complex for nontechnical users to navigate initially

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