Last Updated Jan 21, 2026

Overview

CareSmartz360 delivers comprehensive home care management with scheduling, billing, and EVV capabilities. Although getting started may take some time, the software excels with its responsive customer support and multilingual functionality. Overall, its all-in-one approach and strong compliance features make it a compelling choice for home care agencies seeking operational efficiency.

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Overall Rating

Based on 20 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

CareSmartz360 Specifications

Appointment Management/Scheduling

Mobile App

Billing and Invoicing

Claims Management

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What Is CareSmartz360?

CareSmartz360 is a cloud-based home care management platform designed for agencies of all sizes to streamline operations and improve care delivery. Its smart scheduling feature uses intelligent algorithms to match caregivers with clients based on preferences, availability, and skill sets, reducing communication gaps.

The software's Electronic Visit Verification (EVV) compliance tools ensure agencies meet state mandates across 40+ states, while customizable reporting provides insights into key performance indicators. With automated billing workflows, agencies can accelerate payment cycles and maintain accurate financial records for sustainable growth.

CareSmartz360 Pricing

CareSmartz360 pricing starts at $10/month and is based on the number of active clients managed per month.

The software provides four main tiers, available at custom pricing. These include:

  • Growing Agencies (0-50 Clients)
  • Mid-size Agencies (50-300 Clients)
  • Large Agencies (300+ Clients)
  • Franchisor
Get in touch with us for a personalized CareSmartz360 price quote for your business today.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

CareSmartz360 Integrations

The software supports integration with multiple systems and platforms, such as:

Book a free CareSmartz360 demo to learn more about its integration capabilities.

Who Is CareSmartz360 For?

CareSmartz360 software is mainly suitable for hospice and palliative care providers.

Is CareSmartz360 Right For You?

Managing multiple caregivers, ensuring compliance, and maintaining accurate billing can overwhelm home care agencies. CareSmartz360 addresses these challenges with automated scheduling, integrated EVV compliance, and streamlined billing workflows.

The platform is HIPAA-compliant and SOC 2 Type II certified, with Microsoft Azure enterprise-grade security protecting sensitive client data. Its AI Hub uses predictive analytics to identify caregiver churn risk, helping agencies retain talent.

CareSmartz360 has earned 20+ Industry Awards, reflecting strong industry recognition. Still doubtful if CareSmartz360 is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

CareSmartz360 Features

It provides color‑coded calendars, quick and recurring shift creation, and intelligent caregiver recommendations to match availability, skills, and distance. It supports ad‑hoc scheduling and automated reminders, reducing missed visits and saving schedulers time on complex shift planning tasks.

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Through this portal, caregivers review schedules, clock in/out, and view client details. They can accept shifts, record tasks, access training, and manage compliance documents. Real‑time updates and calendar tools help organize workloads and improve care delivery.

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This software captures real‑time visit data with GPS and telephony clock‑in/out, eliminating manual timesheets and ensuring compliance with state requirements. It streamlines billing, payroll, and scheduling while providing audit trails, automated alerts, and detailed reporting for accurate visit verification.

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It streamlines invoicing, payment tracking, and claims processing. Automated billing workflows reduce errors and manual entry, improve cash flow, and support payer requirements. Detailed reports and customizable templates help agencies monitor revenue, outstanding balances, and financial performance.

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The reporting tools provide hundreds of prebuilt and custom reports with dynamic filters, granular access controls, and export options. Agencies gain visibility into scheduling, EVV, finance, and caregiver metrics, enabling data‑driven decisions and operational insights.

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Pros And Cons of CareSmartz360

Pros

  • Provide user‑friendly scheduling, billing, and communication tools

  • Facilitate multiple report formats for business insights

  • Support detailed client and caregiver profiles for better matching

Cons

  • Present occasional mobile app limitations

  • Can be complex for nontechnical users to navigate initially

CareSmartz360 Reviews

Total 20 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

EG

Erin G.

Hospital & Health Care, 11-50 employees

More than a year

5.0
January 2026

Affordable all-in-one operations platform

Pros

One thing I really appreciate is that the pricing is fair and wallet-friendly and the platform serves as a single destination for everything, billing, payroll, scheduling, timekeeping and reporting.

Cons

Although I found the onboarding training genuinely helpful and enjoyable the whole process stretched out over six weeks and I would have liked it to be completed in a shorter period.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MG

Maria G.

Medical Practice, 11-50 employees

More than a year

5.0
November 2025

Professional support that simplifies use

Pros

What stands out to me is how professional the team has been. The customer support feels personal and attentive and it makes learning and using the software much easier for me over time.

Cons

My team and I truly don't have any complaints.... we've all found the app very easy to work with and we've adopted it quite easily across the board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NL

NADINE L.

Medical Practice, 1-10 employees

Less than 6 months

5.0
November 2025

human-led onboarding that builds confidence

Pros

The previous company rushed everything so badly that we wound up with an overwhelming number of errors and a lot of declined claims because the EVV setup was botched. I couldn't leave that provider fast enough. When CareSmart360 came up I felt very reluctant to make the move because during the initial onboarding they expected the agency to manage things on its own and I really dreaded getting into another system I'd have to figure out by myself. However after a conversation with Mr. Singh I completely changed how I felt. Not only did someone commit to walking me through the entire process step by step but I also received 'human' help to teach and support me so I could learn everything necessary. It may sound funny to some people yet I was truly scared at first until I learned that Sarah would be there to guide me every step of the way.

Cons

I could have avoided a lot of denied claims if I'd started using this tool from the beginning instead of waiting. That's on me I messed up by delaying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

CareSmartz360 pricing starts at $10/month. The vendor offers the following four pricing plans: For Growing Agencies (0-50 Clients), Mid-size Agencies (50-300 Clients), Large Agencies (300+ Clients), and Franchisors. Contact us for a CareSmartz360 cost estimate.

CareSmartz360 integrates with several systems and platforms, including Tapcheck, Viventium, CareBridge, Waystar, Checkr, and Celero Payments.

CareSmartz360 is available in English, Spanish, French, Russian, Korean, Chinese, and Vietnamese.

Yes, it offers an API.

Yes, CareSmartz360 offers a mobile app.

Typical users that can benefit from CareSmartz360 features include hospice and palliative care providers.

CareSmartz360 offers support through ticket system, phone, and email.

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