Last Updated
Overview
CareSmartz360 delivers comprehensive home care management with scheduling, billing, and EVV capabilities. Although getting started may take some time, the software excels with its responsive customer support and multilingual functionality. Overall, its all-in-one approach and strong compliance features make it a compelling choice for home care agencies seeking operational efficiency.
Overall Rating
Based on 20 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
CareSmartz360 Specifications
- Appointment Management/Scheduling
- Mobile App
- Billing and Invoicing
- Claims Management
What Is CareSmartz360?
CareSmartz360 is a cloud-based home care management platform designed for agencies of all sizes to streamline operations and improve care delivery. Its smart scheduling feature uses intelligent algorithms to match caregivers with clients based on preferences, availability, and skill sets, reducing communication gaps.
The software's Electronic Visit Verification (EVV) compliance tools ensure agencies meet state mandates across 40+ states, while customizable reporting provides insights into key performance indicators. With automated billing workflows, agencies can accelerate payment cycles and maintain accurate financial records for sustainable growth.
CareSmartz360 Pricing
CareSmartz360 pricing starts at $10/month and is based on the number of active clients managed per month.
The software provides four main tiers, available at custom pricing. These include:
- Growing Agencies (0-50 Clients)
- Mid-size Agencies (50-300 Clients)
- Large Agencies (300+ Clients)
- Franchisor
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
CareSmartz360 Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is CareSmartz360 For?
CareSmartz360 software is mainly suitable for hospice and palliative care providers.
Is CareSmartz360 Right For You?
Managing multiple caregivers, ensuring compliance, and maintaining accurate billing can overwhelm home care agencies. CareSmartz360 addresses these challenges with automated scheduling, integrated EVV compliance, and streamlined billing workflows.
The platform is HIPAA-compliant and SOC 2 Type II certified, with Microsoft Azure enterprise-grade security protecting sensitive client data. Its AI Hub uses predictive analytics to identify caregiver churn risk, helping agencies retain talent.
CareSmartz360 has earned 20+ Industry Awards, reflecting strong industry recognition. Still doubtful if CareSmartz360 is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CareSmartz360 Features
Home Care Scheduling Software
It provides color‑coded calendars, quick and recurring shift creation, and intelligent caregiver recommendations to match availability, skills, and distance. It supports ad‑hoc scheduling and automated reminders, reducing missed visits and saving schedulers time on complex shift planning tasks.
Caregiver Portal
Through this portal, caregivers review schedules, clock in/out, and view client details. They can accept shifts, record tasks, access training, and manage compliance documents. Real‑time updates and calendar tools help organize workloads and improve care delivery.
Electronic Visit Verification Software
This software captures real‑time visit data with GPS and telephony clock‑in/out, eliminating manual timesheets and ensuring compliance with state requirements. It streamlines billing, payroll, and scheduling while providing audit trails, automated alerts, and detailed reporting for accurate visit verification.
Billing Software
It streamlines invoicing, payment tracking, and claims processing. Automated billing workflows reduce errors and manual entry, improve cash flow, and support payer requirements. Detailed reports and customizable templates help agencies monitor revenue, outstanding balances, and financial performance.
Reporting Software
The reporting tools provide hundreds of prebuilt and custom reports with dynamic filters, granular access controls, and export options. Agencies gain visibility into scheduling, EVV, finance, and caregiver metrics, enabling data‑driven decisions and operational insights.
Pros And Cons of CareSmartz360
Pros
Provide user‑friendly scheduling, billing, and communication tools
Facilitate multiple report formats for business insights
Support detailed client and caregiver profiles for better matching
Cons
Present occasional mobile app limitations
Can be complex for nontechnical users to navigate initially
CareSmartz360 Reviews
Total 20 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 11-50 employees
More than a year
“Affordable all-in-one operations platform”
Pros
One thing I really appreciate is that the pricing is fair and wallet-friendly and the platform serves as a single destination for everything, billing, payroll, scheduling, timekeeping and reporting.
Cons
Although I found the onboarding training genuinely helpful and enjoyable the whole process stretched out over six weeks and I would have liked it to be completed in a shorter period.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Medical Practice, 11-50 employees
More than a year
“Professional support that simplifies use”
Pros
What stands out to me is how professional the team has been. The customer support feels personal and attentive and it makes learning and using the software much easier for me over time.
Cons
My team and I truly don't have any complaints.... we've all found the app very easy to work with and we've adopted it quite easily across the board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“human-led onboarding that builds confidence”
Pros
The previous company rushed everything so badly that we wound up with an overwhelming number of errors and a lot of declined claims because the EVV setup was botched. I couldn't leave that provider fast enough. When CareSmart360 came up I felt very reluctant to make the move because during the initial onboarding they expected the agency to manage things on its own and I really dreaded getting into another system I'd have to figure out by myself. However after a conversation with Mr. Singh I completely changed how I felt. Not only did someone commit to walking me through the entire process step by step but I also received 'human' help to teach and support me so I could learn everything necessary. It may sound funny to some people yet I was truly scared at first until I learned that Sarah would be there to guide me every step of the way.
Cons
I could have avoided a lot of denied claims if I'd started using this tool from the beginning instead of waiting. That's on me I messed up by delaying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What types of pricing plans does CareSmartz360 offer?
CareSmartz360 pricing starts at $10/month. The vendor offers the following four pricing plans: For Growing Agencies (0-50 Clients), Mid-size Agencies (50-300 Clients), Large Agencies (300+ Clients), and Franchisors. Contact us for a CareSmartz360 cost estimate.
What other apps does CareSmartz360 integrate with?
CareSmartz360 integrates with several systems and platforms, including Tapcheck, Viventium, CareBridge, Waystar, Checkr, and Celero Payments.
What language does CareSmartz360 support?
CareSmartz360 is available in English, Spanish, French, Russian, Korean, Chinese, and Vietnamese.
Does CareSmartz360 offer an API?
Yes, it offers an API.
Does CareSmartz360 offer a mobile app?
Yes, CareSmartz360 offers a mobile app.
Who are the typical users of CareSmartz360?
Typical users that can benefit from CareSmartz360 features include hospice and palliative care providers.
What level of support does CareSmartz360 offer?
CareSmartz360 offers support through ticket system, phone, and email.