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Add to Compare

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Compare OptimoRoute vs SAP Field Service Management

Overall Rating

Ease of Use

9

8

Customer Support

9

8

Value for Money

9

8

Functionality

9

9

Specifications

Customer Management
Customer Relationship Management (CRM)
GPS Tracking
Inventory Management
Invoicing & Billing
Job Costing
Mobile Access
Real‑time Notifications
Reporting & Analytics
Reporting & Analytics
Scheduling & Dispatching
Scheduling & Dispatching
Service Contract Management
Work Order Management

Pros and Cons

Pros

Drivers can submit progress pictures

Great for delivering information

Constant updates with new features

Easy to train drivers and managers

Improves scheduling efficiency across field operations

Enhances first-time fix rates for technicians

Provides real-time visibility of service tasks


Cons

Street routing needs improvement, according to some software users

Some users suggest a bit of advancement for analytics and reporting tools

Interface can feel cluttered for new users

Mobile app occasionally lags or experiences issues

Pricing