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Compare SalesRabbit vs SAP Field Service Management
Overall Rating
Ease of Use
9
8
Customer Support
10
8
Value for Money
10
8
Functionality
9
9
Specifications
Customer Management
Customer Relationship Management (CRM)
GPS Tracking
Inventory Management
Invoicing & Billing
Job Costing
Mobile Access
Real‑time Notifications
Reporting & Analytics
Reporting & Analytics
Scheduling & Dispatching
Scheduling & Dispatching
Service Contract Management
Work Order Management
Pros and Cons
Pros
Helps increase sales team efficiency
GPS tracking for field reps
Gamification motivates sales reps
Allows for easy note-taking
Improves scheduling efficiency across field operations
Enhances first-time fix rates for technicians
Provides real-time visibility of service tasks
Cons
Platform occasionally freezes, according to some software users
Some users notice glitches regarding new updates
Interface can feel cluttered for new users
Mobile app occasionally lags or experiences issues
