
Buildertrend Reviews
Total 364 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars27%
3
Stars9%
2
Stars4%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Maggie
Construction, 51-100 employees
Less than a year
“Review
Pros
Centralization of all jobs in one place is a significant advantage.
Cons
Frustration with the slowness of the scheduling page.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Neil
Construction, 1-10 employees
More than a year
“BuilderTREND is a nobrainer
Pros
A comprehensive solution covering the entire construction company's operations.
Cons
Some complexity and a learning curve especially with numerous features.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Gustavo
Architecture & Planning, 11-50 employees
Less than a year
“Builder's Trend Can Be Better
Pros
Excellent CRM capabilities with effective contract time clock and billing features.
Cons
Bland and disorganized interface desire for improved collaboration tools.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Peter
Architecture & Planning, 1-10 employees
Less than a year
“Is this for you?
Pros
Userfriendly with great resources for newcomers making it suitable for various users.
Cons
Similar features across the board potential for confusion.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Richard
Construction, 11-50 employees
More than a year
“Streamlines so many parts of our business
Pros
This software excels in various areas serving as a crucial tool for managing client selections change orders materials ordering daily logs health and safety management RFI's for the design team and photo storage among other functions. The diverse features provided make it indispensable and the customer support is exceptional.
Cons
Positive overall rollout experience with a commitment to integrating BuilderTrend into business processes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Architecture & Planning, 1-10 employees
More than a year
“Bad FInancial Reporting. Don't use this software.
Pros
Offers excellent visual organization and customization options.
Cons
Payables and receivables don't synchronize making it challenging to ensure all completed work is billed accurately and report it to clients. Despite claiming product integration with QuickBooks the communication does not function leading to frustration and difficulties in coordination even with the assistance of a QuickBooks pro consultant. This has resulted in significant expenses without achieving the desired integration.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
4
Functionality
5
Lori
Hospital & Health Care, 500+ employees
Less than 6 months
“Same page
Pros
Facilitates keeping everyone on the same page enhancing collaboration.
Cons
Overall satisfaction with the software no specific dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Brian
Construction, 1-10 employees
More than a year
“Long Time User
Pros
Easy to use and continually evolving with added features addressing issues promptly.
Cons
Access to customer service could be easier and implementation requires effort.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Robert
Construction, 1-10 employees
Less than a year
“A must have for construction compaines looking for productivity
Pros
Impressive array of tools including a documents folder for drawings and specifications with seamless integration with Xero.
Cons
Other platforms excel in marking up drawings for better distribution.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Connie
Construction, 11-50 employees
Less than 6 months
“Buildertrend
Pros
Versatile features with many options promising increased efficiency with continued use.
Cons
Initial learning curve with many options requiring training videos for effective use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Daniel
Construction, 1-10 employees
Less than 6 months
“Could be less expensive
Pros
Comparable to Co Construct but offers unlimited projects and provides a workaround for tracking onsite equipment.
Cons
Concerns about the price compared to competitors offering similar features at a lower cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Erica
Design, 500+ employees
Less than a year
“So far so good
Pros
Despite its complexity it fulfills all the criteria for CRM software with continuous learning after eight months of use.
Cons
Slow response time from the customer success coach especially during the early stages of integrating the software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Jaroth
Computer Software, 101-500 employees
Less than a year
“BuilderTREND to work good
Pros
Userfriendly learning curve efficient use of functions and tools and helpful templates.
Cons
Issues with templates and tool functionality impacting the user experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Vicki
Health, Wellness and Fitness, 11-50 employees
Less than a year
“BuilderTrend
Pros
Enhances understanding of project timelines through scheduling features.
Cons
Not all updates are userfriendly and there's no easy way to make notations on changes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Adam
Construction, 51-100 employees
More than a year
“Review of Product Software
Pros
Essential for busy construction professionals offering an easytouse platform for project management proposal generation and cost tracking.
Cons
Connectivity issues possibly related to jobsite locations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Katelyn
Construction, 51-100 employees
Less than a year
“Buildertrend streamlines projects from start to finish
Pros
Exceptional data input and retrieval capabilities provide project visibility and specific project reports.
Cons
Challenges in uploading pictures and using certain features in the mobile app.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Ashleigh
Construction, 11-50 employees
Less than a year
“Concept is there
Pros
Abundance of features to learn and utilize for creating streamlined processes.
Cons
Numerous features some unknown and tutorials that may not be very helpful.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Joshua
Construction, 11-50 employees
More than a year
“One stop shop
Pros
Consolidates all projectrelated aspects streamlining communication and organization for multiple projects.
Cons
While featurerich the abundance of features can be overwhelming for some users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Addisen
Construction, 51-100 employees
More than a year
“Improving but needs more work
Pros
Userfriendly especially for younger users with quick and easy site navigation.
Cons
Discrepancy in user privileges making it easier for administrators to access details than trade partners.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Andrew
Information Technology and Services, 51-100 employees
Less than 6 months
“Our builder uses this and its AWESOME
Pros
As a customer the software proves awesome for communication and tracking the build's progress.
Cons
Improvement needed in the signature functionality for end users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8