Total 364 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

27%

3

Stars

9%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M

Maggie

Construction, 51-100 employees

Less than a year

4.0
June 2023

Review

Pros

Centralization of all jobs in one place is a significant advantage.

Cons

Frustration with the slowness of the scheduling page.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

N

Neil

Construction, 1-10 employees

More than a year

5.0
June 2023

BuilderTREND is a nobrainer

Pros

A comprehensive solution covering the entire construction company's operations.

Cons

Some complexity and a learning curve especially with numerous features.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

G

Gustavo

Architecture & Planning, 11-50 employees

Less than a year

3.0
June 2023

Builder's Trend Can Be Better

Pros

Excellent CRM capabilities with effective contract time clock and billing features.

Cons

Bland and disorganized interface desire for improved collaboration tools.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

P

Peter

Architecture & Planning, 1-10 employees

Less than a year

3.0
June 2023

Is this for you?

Pros

Userfriendly with great resources for newcomers making it suitable for various users.

Cons

Similar features across the board potential for confusion.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

R

Richard

Construction, 11-50 employees

More than a year

5.0
June 2023

Streamlines so many parts of our business

Pros

This software excels in various areas serving as a crucial tool for managing client selections change orders materials ordering daily logs health and safety management RFI's for the design team and photo storage among other functions. The diverse features provided make it indispensable and the customer support is exceptional.

Cons

Positive overall rollout experience with a commitment to integrating BuilderTrend into business processes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Architecture & Planning, 1-10 employees

More than a year

2.0
May 2023

Bad FInancial Reporting. Don't use this software.

Pros

Offers excellent visual organization and customization options.

Cons

Payables and receivables don't synchronize making it challenging to ensure all completed work is billed accurately and report it to clients. Despite claiming product integration with QuickBooks the communication does not function leading to frustration and difficulties in coordination even with the assistance of a QuickBooks pro consultant. This has resulted in significant expenses without achieving the desired integration.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

4

Functionality

5

L

Lori

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
May 2023

Same page

Pros

Facilitates keeping everyone on the same page enhancing collaboration.

Cons

Overall satisfaction with the software no specific dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

B

Brian

Construction, 1-10 employees

More than a year

5.0
May 2023

Long Time User

Pros

Easy to use and continually evolving with added features addressing issues promptly.

Cons

Access to customer service could be easier and implementation requires effort.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R

Robert

Construction, 1-10 employees

Less than a year

4.0
May 2023

A must have for construction compaines looking for productivity

Pros

Impressive array of tools including a documents folder for drawings and specifications with seamless integration with Xero.

Cons

Other platforms excel in marking up drawings for better distribution.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

C

Connie

Construction, 11-50 employees

Less than 6 months

5.0
May 2023

Buildertrend

Pros

Versatile features with many options promising increased efficiency with continued use.

Cons

Initial learning curve with many options requiring training videos for effective use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

D

Daniel

Construction, 1-10 employees

Less than 6 months

5.0
May 2023

Could be less expensive

Pros

Comparable to Co Construct but offers unlimited projects and provides a workaround for tracking onsite equipment.

Cons

Concerns about the price compared to competitors offering similar features at a lower cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

E

Erica

Design, 500+ employees

Less than a year

4.0
April 2023

So far so good

Pros

Despite its complexity it fulfills all the criteria for CRM software with continuous learning after eight months of use.

Cons

Slow response time from the customer success coach especially during the early stages of integrating the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

J

Jaroth

Computer Software, 101-500 employees

Less than a year

5.0
April 2023

BuilderTREND to work good

Pros

Userfriendly learning curve efficient use of functions and tools and helpful templates.

Cons

Issues with templates and tool functionality impacting the user experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

V

Vicki

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
April 2023

BuilderTrend

Pros

Enhances understanding of project timelines through scheduling features.

Cons

Not all updates are userfriendly and there's no easy way to make notations on changes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Adam

Construction, 51-100 employees

More than a year

5.0
April 2023

Review of Product Software

Pros

Essential for busy construction professionals offering an easytouse platform for project management proposal generation and cost tracking.

Cons

Connectivity issues possibly related to jobsite locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

K

Katelyn

Construction, 51-100 employees

Less than a year

4.0
April 2023

Buildertrend streamlines projects from start to finish

Pros

Exceptional data input and retrieval capabilities provide project visibility and specific project reports.

Cons

Challenges in uploading pictures and using certain features in the mobile app.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Ashleigh

Construction, 11-50 employees

Less than a year

3.0
April 2023

Concept is there

Pros

Abundance of features to learn and utilize for creating streamlined processes.

Cons

Numerous features some unknown and tutorials that may not be very helpful.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

J

Joshua

Construction, 11-50 employees

More than a year

4.0
April 2023

One stop shop

Pros

Consolidates all projectrelated aspects streamlining communication and organization for multiple projects.

Cons

While featurerich the abundance of features can be overwhelming for some users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Addisen

Construction, 51-100 employees

More than a year

3.0
April 2023

Improving but needs more work

Pros

Userfriendly especially for younger users with quick and easy site navigation.

Cons

Discrepancy in user privileges making it easier for administrators to access details than trade partners.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A

Andrew

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
April 2023

Our builder uses this and its AWESOME

Pros

As a customer the software proves awesome for communication and tracking the build's progress.

Cons

Improvement needed in the signature functionality for end users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8