
Buildertrend Reviews
Total 364 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars27%
3
Stars9%
2
Stars4%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Chad
Consumer Goods, 11-50 employees
Less than a year
“House building App
Pros
As a customer the software is easy to use enhancing communication and project tracking.
Cons
Potential for better utilization between builders and subcontractors in tracking progress.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Debbie
Construction, 11-50 employees
More than a year
“Perfect for any construction company
Pros
Comprehensive coverage including billing CRM contracts time clock etc.
Cons
Overwhelming number of options potential for confusion.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Katie
Construction, 11-50 employees
More than a year
“Must Have For On The Go Project Management
Pros
Buildertrend has played a crucial role in enhancing the efficiency and communication within our company. It has established transparency with our field crews and schedulers building trust with clients early in the sales process. The platform ensures clarity in project operations and procedures contributing to effective budget management. By providing organized communication channels Buildertrend facilitates the tracking of project submissions obtaining timely approvals and accessing submission records. The platform streamlines collaboration with stakeholders for tasks such as purchase orders variation orders and progress invoices simplifying processes and keeping all project activities on schedule.
Cons
BuilderTrend serves our current needs well and addresses many pain points in our businesses. While we haven't fully embraced its estimating capabilities due to relying on a robust external system for this aspect we own a separate business that acts as a subcontractor for our primary focus on highend renovations. Integrating the two companies' scheduling in BuilderTrend poses a challenge but it's a minor issue with solutions in place.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
David
Construction, 1-10 employees
More than a year
“Not a trust worthy company
Pros
While functional Buildertrend worked adequately but suffered from occasional screen lag.
Cons
Functionality and navigation could be improved with a focus on adding features that enhance user experience.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Abdallah
Civil Engineering, 500+ employees
More than a year
“It helps all parties to the project cooperate transparently.
Pros
Buildertrend plays a crucial role in enhancing our project management processes. It ensures clarity in project operations and procedures for all stakeholders enabling us to execute work within specified budgets. The platform facilitates organized communication channels allowing us to track project submissions obtain approvals and access all submissions easily. Collaboration with stakeholders for tasks like preparing purchase orders variation orders and progress invoices is streamlined reducing procedural complexities and keeping all project activities on track.
Cons
Overall BuilderTrend performs well but thorough training is essential to avoid potential issues and the permissions system needs careful configuration.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
“Finest tool for project management
Pros
Userfriendly with easy data interpretation and multiple integration options.
Cons
The cost is high and scalability of data poses challenges with occasional slow response times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jeremy
Construction, 1-10 employees
Less than a year
“Scam. You cannot cancel. Do not sign up.
Pros
Signup was smooth but canceling became challenging resulting in unexpected charges.
Cons
Difficulty in canceling unexpected charges and lack of effective communication about price increases.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
4
Functionality
5
Pat
Construction, 11-50 employees
More than a year
“Builder Trend makes it easy to find all the documents for a project in one place
Pros
Easy to find desired information keeping projects organized and ensuring adherence to deadlines.
Cons
No identified dislikes about the software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Patrick
Architecture & Planning, 1-10 employees
More than a year
“Expensive and slow operation
Pros
Buildertrend offers project management features and creates informative displays for client interaction.
Cons
Slow software operations and significant lag time especially in developing construction schedules.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Alyssa
Construction, 51-100 employees
Less than a year
“Very handy tool in the construction industry
Pros
Streamlines employee progress tracking job site photos and client communication enhancing transparency and trust.
Cons
Not always intuitive to find features but continuous updates and training resources are available.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than a year
“Intuitive and organized web tool.
Pros
Organizes client information comprehensively including email phone and address details.
Cons
No significant cons but occasional issues with the clip tray function on the mobile version.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Rick
Construction, 1-10 employees
Less than a year
“Buyer beware
Pros
Buildertrend appears to offer suitable products at the right price point.
Cons
Unwillingness or perceived unethical conduct in company management.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Danielle
Construction, 51-100 employees
More than a year
“Great CRM Software for the Cost
Pros
Positive feedback for the CRM part and the map feature displaying worker projects.
Cons
Need for a better report system for sales tracking and bids.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Pawan
E-Learning, 500+ employees
More than a year
“BuilderTrend makes office renovation construction and setup easy and effortless.
Pros
Centralizes discussions paperwork and offers excellent reporting tools through filtered data exports.
Cons
Monthly cloud service costs are higher than alternatives like Microsoft Projects and the lack of separate customer support for priority clients is a drawback.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Parth
E-Learning, 500+ employees
More than a year
“Build An AI model of Building Using BUILDERTREND
Pros
Features a great set of tools for visualizing building direct contact with traders and cost reduction through technological advancements.
Cons
The mobile version has usability issues including errors and bugs and the autosave feature sometimes fails.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“The Ultimate Project Management Tool for Construction Companies
Pros
The mobile app enhances accessibility allowing team members to access project information and communicate on the go.
Cons
While highly customizable BuilderTrend has limitations in customizing the user interface affecting the overall user experience.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Princess Terana Caram
Computer Software, 1-10 employees
Less than a year
“budget friendly
Pros
I use Buildertrend for my house design hobby and I appreciate its costeffectiveness. The construction project management tools help me organize and complete my work efficiently allowing me to showcase it in my portfolio. Buildertrend encompasses everything necessary for staying wellorganized in my projects.
Cons
Suggestions for creating a subsoftware for design within BuilderTrend.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Randy
Construction, 1-10 employees
More than a year
“Builder Trend review
Pros
Easy implementation organizing workflow and enhancing scheduling efficiency.
Cons
Concerns about the yearly price increase being unreasonable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Brandi
Construction, 1-10 employees
More than a year
“Great software
Pros
Simplifies tracking various elements throughout construction ensuring easy monitoring.
Cons
Challenges in incorporating selections and construction schedules together.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Wood
Paper & Forest Products, 500+ employees
Less than a year
“Good tools for projects and accounting.
Pros
Userfriendly handling and wellorganized payroll payment systems.
Cons
Previous issues with platform disconnection have been resolved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8