
Buildertrend Reviews
Total 364 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars27%
3
Stars9%
2
Stars4%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Susana
Consumer Electronics, 1-10 employees
Less than a year
“Helpful for managing projects
Pros
Helpful for managing teams and projects although some features might be a bit tricky to use.
Cons
Preference for the computer version over the mobile one due to additional features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Cody
Telecommunications, 500+ employees
Less than a year
“Lots of bugs
Pros
Enables sharing progress updates with future homeowners.
Cons
Occasional issues with photo uploads and delayed messages.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Kimberley
Construction, 11-50 employees
Less than a year
“Bringing Residential Construction Management Under Control
Pros
Streamlines creating Daily Logs uploading pictures and communication with other users.
Cons
Lack of easytouse filtering in the timekeeping section for exporting to Excel.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Jonathan
Computer Software, 500+ employees
More than a year
“Great for all aspects of construction management
Pros
The tool's ease of use allows for intuitive navigation without formal training.
Cons
No significant cons but the scheduling tool could be more userfriendly.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Kyle
Construction, 11-50 employees
Less than 6 months
“Recommend this software
Pros
Fantastic for providing visibility into financials from estimates to actual cost tracking.
Cons
Learning curve for beginning users a quickstart guide would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Susan
Accounting, 1-10 employees
More than a year
“Buildertrend has it all
Pros
Easy to use and highly functional especially for job costing making it suitable for businesses with QuickBooks limitations.
Cons
Few dislikes with excellent customer support and meeting current needs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Cody
Construction, 1-10 employees
More than a year
“Buildertrend Review
Pros
The platform brings extensive organization features reducing paper usage and enhancing collaboration among stakeholders.
Cons
Complexity in features and challenges in knowledge transfer to other users.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Brian
Construction, 1-10 employees
More than a year
“Don't waste your time
Pros
Limited satisfaction compared to other software used in the past.
Cons
The significant deficiency lies in the software's estimating functionality which has become a laborious process. What used to take 56 hours for producing an estimate with detailed costing items now stretches to 2 days. Moreover the lack of an option to selectively update proposals when supplier prices change is a notable drawback. The current system forces a manual update for each proposal resulting in a timeconsuming task.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
6
Functionality
5
PHILIP
Construction, 51-100 employees
More than a year
“Very good value for the price
Pros
Excellent CRM project scheduling estimating and budget management capabilities though some features are more suited for highlevel management.
Cons
Limited flexibility in using the software for specific workflows issues with templating carryover.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Andrew
Construction, 1-10 employees
More than a year
“Builder Trend Review
Pros
Appreciation for the easytouse mobile version crucial for field use.
Cons
No cons identified as a new user to the role.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Caitlyn
Design, 1-10 employees
More than a year
“Full of Features
Pros
Centralization of all project information from leads to POs and job costing is a significant advantage.
Cons
Selections feature is useful but considered too complex and lacking visual appeal.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Don
Construction, 1-10 employees
More than a year
“An old dog CAN learn new tricks
Pros
Ease of use and efficiency particularly for older construction professionals stands out.
Cons
Limited dislikes occasional irritation with the number of dialogue boxes needed for certain functions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Jesse
Construction, 11-50 employees
Less than 6 months
“Now that our company has grown this program meets our needs better
Pros
The program's thoroughness is noteworthy as it seamlessly incorporates all processes and information without encountering any challenges in implementation.
Cons
The software's learning curve is somewhat challenging compared to other competing programs attributed to its complexity and extensive range of features. At times it can be overwhelming though this is expected given the depth of its capabilities. Additionally the proposal builder functionality needs improvement editing items in large templates or estimates can be cumbersome requiring navigation through unformatted worksheets. Despite these challenges we opted for this program due to its feature richness without the accompanying high costs. Users can contribute to shaping the software by voting for improvements offering a glimpse of potential enhancements in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
David
Renewables & Environment, 1-10 employees
More than a year
“Great product
Pros
No identified process or information has proven challenging to implement in the software highlighting its comprehensiveness.
Cons
Very few dislikes occasional irritation with the number of dialogue boxes required for certain functions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Michael
Construction, 1-10 employees
More than a year
“Huge moneysaver and customers love it
Pros
Centralized information accessible from anywhere eliminates paper use reduces miscommunications and enhances customer satisfaction.
Cons
Desire for more personalization to associate the software with the company's brand.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Amanda
Building Materials, 11-50 employees
Less than a year
“Very Helpful
Pros
Extremely userfriendly especially for estimating closet prices making it an essential tool for contractors.
Cons
Limited usage of the program but no specific complaints.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Noman
Building Materials, 1-10 employees
Less than a year
“Review for buildertrend
Pros
After 20 years in construction Buildertrend stands out delivering satisfaction across all aspects of its functionality.
Cons
Small issues that are not bothersome enough to mention.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Michael
Construction, 1-10 employees
“Not all that I was looking for
Pros
The home screen resembling a white dry erase board and the customer portal feature are particularly appreciated.
Cons
Dislike the pricing and timeconsuming setup during the trial period.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Ike
Consumer Services, 1-10 employees
Less than a year
“Decent Software
Pros
Integrates CRM estimating and management within the same software.
Cons
Learning curve is present but excellent customer support is available.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Deric
Real Estate, 51-100 employees
More than a year
“BuilderTREND Review Property Management Company
Pros
Wellreceived for project tracking capabilities integrating seamlessly with thirdparty products like Salesforce.
Cons
No real cons reported the product currently meets needs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9