Total 364 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

27%

3

Stars

9%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

S

Susana

Consumer Electronics, 1-10 employees

Less than a year

4.0
February 2023

Helpful for managing projects

Pros

Helpful for managing teams and projects although some features might be a bit tricky to use.

Cons

Preference for the computer version over the mobile one due to additional features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

C

Cody

Telecommunications, 500+ employees

Less than a year

3.0
February 2023

Lots of bugs

Pros

Enables sharing progress updates with future homeowners.

Cons

Occasional issues with photo uploads and delayed messages.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

K

Kimberley

Construction, 11-50 employees

Less than a year

4.0
February 2023

Bringing Residential Construction Management Under Control

Pros

Streamlines creating Daily Logs uploading pictures and communication with other users.

Cons

Lack of easytouse filtering in the timekeeping section for exporting to Excel.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

J

Jonathan

Computer Software, 500+ employees

More than a year

4.0
February 2023

Great for all aspects of construction management

Pros

The tool's ease of use allows for intuitive navigation without formal training.

Cons

No significant cons but the scheduling tool could be more userfriendly.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

K

Kyle

Construction, 11-50 employees

Less than 6 months

5.0
February 2023

Recommend this software

Pros

Fantastic for providing visibility into financials from estimates to actual cost tracking.

Cons

Learning curve for beginning users a quickstart guide would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Susan

Accounting, 1-10 employees

More than a year

5.0
February 2023

Buildertrend has it all

Pros

Easy to use and highly functional especially for job costing making it suitable for businesses with QuickBooks limitations.

Cons

Few dislikes with excellent customer support and meeting current needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

C

Cody

Construction, 1-10 employees

More than a year

4.0
February 2023

Buildertrend Review

Pros

The platform brings extensive organization features reducing paper usage and enhancing collaboration among stakeholders.

Cons

Complexity in features and challenges in knowledge transfer to other users.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

B

Brian

Construction, 1-10 employees

More than a year

2.0
February 2023

Don't waste your time

Pros

Limited satisfaction compared to other software used in the past.

Cons

The significant deficiency lies in the software's estimating functionality which has become a laborious process. What used to take 56 hours for producing an estimate with detailed costing items now stretches to 2 days. Moreover the lack of an option to selectively update proposals when supplier prices change is a notable drawback. The current system forces a manual update for each proposal resulting in a timeconsuming task.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

5

P

PHILIP

Construction, 51-100 employees

More than a year

4.0
February 2023

Very good value for the price

Pros

Excellent CRM project scheduling estimating and budget management capabilities though some features are more suited for highlevel management.

Cons

Limited flexibility in using the software for specific workflows issues with templating carryover.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Andrew

Construction, 1-10 employees

More than a year

5.0
February 2023

Builder Trend Review

Pros

Appreciation for the easytouse mobile version crucial for field use.

Cons

No cons identified as a new user to the role.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C

Caitlyn

Design, 1-10 employees

More than a year

5.0
February 2023

Full of Features

Pros

Centralization of all project information from leads to POs and job costing is a significant advantage.

Cons

Selections feature is useful but considered too complex and lacking visual appeal.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D

Don

Construction, 1-10 employees

More than a year

5.0
February 2023

An old dog CAN learn new tricks

Pros

Ease of use and efficiency particularly for older construction professionals stands out.

Cons

Limited dislikes occasional irritation with the number of dialogue boxes needed for certain functions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

J

Jesse

Construction, 11-50 employees

Less than 6 months

5.0
February 2023

Now that our company has grown this program meets our needs better

Pros

The program's thoroughness is noteworthy as it seamlessly incorporates all processes and information without encountering any challenges in implementation.

Cons

The software's learning curve is somewhat challenging compared to other competing programs attributed to its complexity and extensive range of features. At times it can be overwhelming though this is expected given the depth of its capabilities. Additionally the proposal builder functionality needs improvement editing items in large templates or estimates can be cumbersome requiring navigation through unformatted worksheets. Despite these challenges we opted for this program due to its feature richness without the accompanying high costs. Users can contribute to shaping the software by voting for improvements offering a glimpse of potential enhancements in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D

David

Renewables & Environment, 1-10 employees

More than a year

5.0
February 2023

Great product

Pros

No identified process or information has proven challenging to implement in the software highlighting its comprehensiveness.

Cons

Very few dislikes occasional irritation with the number of dialogue boxes required for certain functions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Michael

Construction, 1-10 employees

More than a year

5.0
February 2023

Huge moneysaver and customers love it

Pros

Centralized information accessible from anywhere eliminates paper use reduces miscommunications and enhances customer satisfaction.

Cons

Desire for more personalization to associate the software with the company's brand.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Amanda

Building Materials, 11-50 employees

Less than a year

4.0
January 2023

Very Helpful

Pros

Extremely userfriendly especially for estimating closet prices making it an essential tool for contractors.

Cons

Limited usage of the program but no specific complaints.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

N

Noman

Building Materials, 1-10 employees

Less than a year

4.0
January 2023

Review for buildertrend

Pros

After 20 years in construction Buildertrend stands out delivering satisfaction across all aspects of its functionality.

Cons

Small issues that are not bothersome enough to mention.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

M

Michael

Construction, 1-10 employees

4.0
January 2023

Not all that I was looking for

Pros

The home screen resembling a white dry erase board and the customer portal feature are particularly appreciated.

Cons

Dislike the pricing and timeconsuming setup during the trial period.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

I

Ike

Consumer Services, 1-10 employees

Less than a year

4.0
January 2023

Decent Software

Pros

Integrates CRM estimating and management within the same software.

Cons

Learning curve is present but excellent customer support is available.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

D

Deric

Real Estate, 51-100 employees

More than a year

5.0
January 2023

BuilderTREND Review Property Management Company

Pros

Wellreceived for project tracking capabilities integrating seamlessly with thirdparty products like Salesforce.

Cons

No real cons reported the product currently meets needs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9