One Click Contractor Reviews

“best customer service

Pros

I just email them with additions, deletions, and questions. They're incredibly fast at handling anything I ask, and they're enjoyable and polite to work with.

Cons

I can't find any downsides at the moment. I really like everything about it.

“Great Option

Pros

I really like the pricing list and how it functions. It lets me customize various ways to create my own pricing lines.

Cons

The process of how estimates, proposals, and agreements work, and which one gets sent, viewed, or signed, can be a bit confusing. I probably don't fully grasp why, but it can be a little tricky to train on sometimes.

“Happy

Pros

We're in the development stage, but we're really excited.

Cons

I don't have any cons right now; it's still in development.

“Wonderful Program

Pros

I appreciate how it allows me to generate quotes much quicker than the old-school method. It's really simple to set up a lot of options that are clearly listed for our clients.

Cons

What I like least about the software is that it needs a data connection. Some places don't have great service, which can be a bit frustrating, but this doesn't happen often.

“Pretty easy to use with some great features

Pros

I'm impressed with how much we can do through the software. It's perfect for field sales.

Cons

It could benefit from a bit more integration with some of the features.

“Dreamstyle One Click Review

Pros

The setup has been so smooth. Working with support team has been fantastic. They've managed to adapt each of our office locations' processes and integrate them into One Click.

Cons

We're still rolling out One Click Contractor at each of our offices, but at the two locations where it's up and running, there haven't been any negative comments.

“My review

Pros

On the front end of estimates, I can put together and send out an estimate swiftly.

Cons

The backend for tracking and follow-ups is not set up to maintain customer follow-ups over long periods. It's either follow-up, lost, or sold. We need a tickler file to separate short-term follow-ups from long-term ones to avoid digging through outdated follow-ups.

“Customer

Pros

I find the ease with which I can generate quotes for the product to be truly outstanding. It simplifies the quoting process significantly, making it easy and hassle-free. This feature has made managing and presenting quotes much more efficient and user-friendly.

Cons

I'm working on getting the product information into the software.

“Saved us!

Pros

The navigation feels very intuitive. This product was a lifesaver when we implemented it just as the pandemic started. We could instantly provide electronic presentations and proposals without needing to be physically present with our customers.

Cons

I wish we had done this sooner to benefit from the efficiency.

“Updating Customers

Pros

We can add, remove, and compare proposals for customers to view. They can see each item and its cost. It helps to clarify exactly what they are paying for.

Cons

Occasionally, the system ends up creating duplicate customer records with unusual or incorrect dates. This can be quite confusing and may require additional effort to resolve, as it results in inconsistencies within the customer database.

“Growth Potential

Pros

I like how scalable the software is and how we can add various products to it. It lets us quickly build detailed and professional quotes for customers, which are more comprehensive than our competitors. This product has significantly helped our business grow, and we plan to use it long-term.

Cons

There are a few things I wish I could edit myself but are limited to the support team. Also, there are some updates I wish they'd make sooner rather than adding them to a list that might take a couple of years to address.

“Great Tool!

Pros

The way it presents to the customer and its ease of use are excellent.

Cons

The organization of historical data is not very efficient. Also, there's no way to see a list of all the contracts in the system.

“Good software

Pros

Generating new proposals and accessing previous ones is incredibly easy. The process is streamlined, allowing me to quickly create and issue new proposals while also easily pulling up and reviewing past ones. This efficiency saves time and simplifies document management.

Cons

Changing templates is difficult. Changing terms is also a challenge.

“One Click Contractor Review

Pros

I love that we can estimate projects efficiently and accurately from home and handle all necessary sales documents electronically.

Cons

Developers haven't managed to make it calculate accurate estimates easily and efficiently.

“Review

Pros

It is incredibly easy to use! I absolutely love how customizable it is. The intuitive design makes it simple to navigate, and the ability to tailor it to fit my specific needs adds so much value.

Cons

I don't have any complaints about One Click.

“Efficient and easy to use

Pros

It saves time, looks professional, and the literature library storage is nice.

Cons

There's really not much to complain about here.

“It pretty much does it all

Pros

My favorite feature is that I can create a contract that prices everything out for a client and send it directly. The client can then electronically sign it, allowing my work to start without needing another program to send the contract, detailed pricing, and legal documents.

Cons

The color sorting feature could definitely use some enhancements to make it more efficient, but it's not a significant problem. While it could be better, it doesn't majorly impact the overall functionality.

“Home improvement sales of windows and doors

Pros

It lets our staff create window and door estimates for homeowners at the kitchen table and provide accurate estimates in a short time.

Cons

Initially, there were connectivity problems that caused long lag times before the software would launch. This made users hesitant to use it in real-time sales situations. Those issues have since been resolved, and it now works as consistently as all our other software systems.

“Implementation into our system

Pros

It's easy to produce estimates on-site for immediate sale.

Cons

Establishing the initial setup took a considerable amount of time and effort. It was quite a lengthy process, requiring a lot of attention to detail and patience to get everything properly configured.

“Review

Pros

The speed and accuracy of the pricing presentation are impressive.

Cons

There's no spell check or ability to add financing options.