One Click Contractor Reviews
25 Review(s)
softwareOverall Rating
4.5
25 Review(s)
Rating Distribution
5
(13)
4
(12)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
25 Review(s)
Rating Distribution
5
(13)
4
(12)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
best customer service
best customer service
Pros
I just email them with additions, deletions, and questions. They're incredibly fast at handling anything I ask, and they're enjoyable and polite to work with.
Cons
I can't find any downsides at the moment. I really like everything about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Construction, 51-100 employees
More than a year
March 2024
Great Option
Great Option
Pros
I really like the pricing list and how it functions. It lets me customize various ways to create my own pricing lines.
Cons
The process of how estimates, proposals, and agreements work, and which one gets sent, viewed, or signed, can be a bit confusing. I probably don't fully grasp why, but it can be a little tricky to train on sometimes.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jobe
Construction, 11-50 employees
More than a year
March 2024
Happy
Happy
Pros
We're in the development stage, but we're really excited.
Cons
I don't have any cons right now; it's still in development.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven
Construction, 101-500 employees
Less than 6 months
December 2021
Wonderful Program
Wonderful Program
Pros
I appreciate how it allows me to generate quotes much quicker than the old-school method. It's really simple to set up a lot of options that are clearly listed for our clients.
Cons
What I like least about the software is that it needs a data connection. Some places don't have great service, which can be a bit frustrating, but this doesn't happen often.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cody
Building Materials, 11-50 employees
Less than a year
December 2021
Pretty easy to use with some great features
Pretty easy to use with some great features
Pros
I'm impressed with how much we can do through the software. It's perfect for field sales.
Cons
It could benefit from a bit more integration with some of the features.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Jesse
Construction, 1-10 employees
More than a year
December 2021
Dreamstyle One Click Review
Dreamstyle One Click Review
Pros
The setup has been so smooth. Working with support team has been fantastic. They've managed to adapt each of our office locations' processes and integrate them into One Click.
Cons
We're still rolling out One Click Contractor at each of our offices, but at the two locations where it's up and running, there haven't been any negative comments.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Christian
Construction, 500+ employees
Less than a year
December 2021
My review
My review
Pros
On the front end of estimates, I can put together and send out an estimate swiftly.
Cons
The backend for tracking and follow-ups is not set up to maintain customer follow-ups over long periods. It's either follow-up, lost, or sold. We need a tickler file to separate short-term follow-ups from long-term ones to avoid digging through outdated follow-ups.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cash
Construction, 1-10 employees
Less than a year
December 2021
Customer
Customer
Pros
I find the ease with which I can generate quotes for the product to be truly outstanding. It simplifies the quoting process significantly, making it easy and hassle-free. This feature has made managing and presenting quotes much more efficient and user-friendly.
Cons
I'm working on getting the product information into the software.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Debra
Construction, 11-50 employees
Less than 6 months
December 2021
Saved us!
Saved us!
Pros
The navigation feels very intuitive. This product was a lifesaver when we implemented it just as the pandemic started. We could instantly provide electronic presentations and proposals without needing to be physically present with our customers.
Cons
I wish we had done this sooner to benefit from the efficiency.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick
Construction, 11-50 employees
More than a year
December 2021
Updating Customers
Updating Customers
Pros
We can add, remove, and compare proposals for customers to view. They can see each item and its cost. It helps to clarify exactly what they are paying for.
Cons
Occasionally, the system ends up creating duplicate customer records with unusual or incorrect dates. This can be quite confusing and may require additional effort to resolve, as it results in inconsistencies within the customer database.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
9
Kim
Consumer Goods, 1-10 employees
More than a year
December 2021
Growth Potential
Growth Potential
Pros
I like how scalable the software is and how we can add various products to it. It lets us quickly build detailed and professional quotes for customers, which are more comprehensive than our competitors. This product has significantly helped our business grow, and we plan to use it long-term.
Cons
There are a few things I wish I could edit myself but are limited to the support team. Also, there are some updates I wish they'd make sooner rather than adding them to a list that might take a couple of years to address.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Joshua
Construction, 11-50 employees
More than a year
December 2021
Great Tool!
Great Tool!
Pros
The way it presents to the customer and its ease of use are excellent.
Cons
The organization of historical data is not very efficient. Also, there's no way to see a list of all the contracts in the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Construction, 11-50 employees
More than a year
December 2021
Good software
Good software
Pros
Generating new proposals and accessing previous ones is incredibly easy. The process is streamlined, allowing me to quickly create and issue new proposals while also easily pulling up and reviewing past ones. This efficiency saves time and simplifies document management.
Cons
Changing templates is difficult. Changing terms is also a challenge.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Shanti
Construction, 11-50 employees
More than a year
December 2021
One Click Contractor Review
One Click Contractor Review
Pros
I love that we can estimate projects efficiently and accurately from home and handle all necessary sales documents electronically.
Cons
Developers haven't managed to make it calculate accurate estimates easily and efficiently.
Ease of use
3
Value for money
3
Customer Support
5
Functionality
5
Seth
Construction, 1-10 employees
Less than a year
December 2021
Review
Review
Pros
It is incredibly easy to use! I absolutely love how customizable it is. The intuitive design makes it simple to navigate, and the ability to tailor it to fit my specific needs adds so much value.
Cons
I don't have any complaints about One Click.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Construction, 11-50 employees
Less than 6 months
December 2021
Efficient and easy to use
Efficient and easy to use
Pros
It saves time, looks professional, and the literature library storage is nice.
Cons
There's really not much to complain about here.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jim
Construction, 11-50 employees
Less than 6 months
December 2021
It pretty much does it all
It pretty much does it all
Pros
My favorite feature is that I can create a contract that prices everything out for a client and send it directly. The client can then electronically sign it, allowing my work to start without needing another program to send the contract, detailed pricing, and legal documents.
Cons
The color sorting feature could definitely use some enhancements to make it more efficient, but it's not a significant problem. While it could be better, it doesn't majorly impact the overall functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josue
Construction, 1-10 employees
More than a year
December 2021
Home improvement sales of windows and doors
Home improvement sales of windows and doors
Pros
It lets our staff create window and door estimates for homeowners at the kitchen table and provide accurate estimates in a short time.
Cons
Initially, there were connectivity problems that caused long lag times before the software would launch. This made users hesitant to use it in real-time sales situations. Those issues have since been resolved, and it now works as consistently as all our other software systems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Construction, 1-10 employees
More than a year
December 2021
Implementation into our system
Implementation into our system
Pros
It's easy to produce estimates on-site for immediate sale.
Cons
Establishing the initial setup took a considerable amount of time and effort. It was quite a lengthy process, requiring a lot of attention to detail and patience to get everything properly configured.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
chris
Construction, 1-10 employees
More than a year
December 2021
Review
Review
Pros
The speed and accuracy of the pricing presentation are impressive.
Cons
There's no spell check or ability to add financing options.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Scott
Construction, 11-50 employees
More than a year
December 2021
Good product
Good product
Pros
Producing estimates on the spot while in the field is remarkably easy. The process is smooth and effortless, allowing me to generate accurate estimates quickly without any hassle. This feature makes it convenient to handle estimates wherever I am.
Cons
We keep getting fatal errors when customers or estimators try to sign contracts.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
John
Construction, 1-10 employees
More than a year
December 2021
Great product for our sales team!
Great product for our sales team!
Pros
This product removes all the guesswork from field pricing for our sales team and allows me to update pricing without notifying everyone. It's right at their fingertips.
Cons
I haven't found anything I don't like about it yet!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherri
Construction, 11-50 employees
Less than a year
December 2021
The Future of Remodeling
The Future of Remodeling
Pros
Estimating complex and even simple jobs used to take hours, but now it's done in just a few minutes.
Cons
It does great in estimating and saving time, but it lacks in appearance. A sleeker, better-functioning interface would be the perfect addition!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Construction, 11-50 employees
More than a year
December 2021
Great concept, Unstable execution
Great concept, Unstable execution
Pros
Our company uses One Click, and I value its overall functionality. However, it can be glitchy and inconsistent when used at a customer's home. That's my main concern.
Cons
It's unstable at times, updates disappear, and it's glitchy while in use.
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Grace
Construction, 11-50 employees
Less than a year
December 2021
Good CRM
Good CRM
Pros
The software helps my sales team maximize their time and effort to quickly provide information to customers (and remotely if needed).
Cons
Sometimes the conversion to our other software can be a bit clunky.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Lori
Construction, 1-10 employees
More than a year
December 2021
Filters
Sort by:
best customer service
best customer service
Pros
I just email them with additions, deletions, and questions. They're incredibly fast at handling anything I ask, and they're enjoyable and polite to work with.
Cons
I can't find any downsides at the moment. I really like everything about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Construction, 51-100 employees
More than a year
March 2024
Great Option
Great Option
Pros
I really like the pricing list and how it functions. It lets me customize various ways to create my own pricing lines.
Cons
The process of how estimates, proposals, and agreements work, and which one gets sent, viewed, or signed, can be a bit confusing. I probably don't fully grasp why, but it can be a little tricky to train on sometimes.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jobe
Construction, 11-50 employees
More than a year
March 2024
Happy
Happy
Pros
We're in the development stage, but we're really excited.
Cons
I don't have any cons right now; it's still in development.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven
Construction, 101-500 employees
Less than 6 months
December 2021
Wonderful Program
Wonderful Program
Pros
I appreciate how it allows me to generate quotes much quicker than the old-school method. It's really simple to set up a lot of options that are clearly listed for our clients.
Cons
What I like least about the software is that it needs a data connection. Some places don't have great service, which can be a bit frustrating, but this doesn't happen often.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cody
Building Materials, 11-50 employees
Less than a year
December 2021
Pretty easy to use with some great features
Pretty easy to use with some great features
Pros
I'm impressed with how much we can do through the software. It's perfect for field sales.
Cons
It could benefit from a bit more integration with some of the features.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Jesse
Construction, 1-10 employees
More than a year
December 2021
Dreamstyle One Click Review
Dreamstyle One Click Review
Pros
The setup has been so smooth. Working with support team has been fantastic. They've managed to adapt each of our office locations' processes and integrate them into One Click.
Cons
We're still rolling out One Click Contractor at each of our offices, but at the two locations where it's up and running, there haven't been any negative comments.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Christian
Construction, 500+ employees
Less than a year
December 2021
My review
My review
Pros
On the front end of estimates, I can put together and send out an estimate swiftly.
Cons
The backend for tracking and follow-ups is not set up to maintain customer follow-ups over long periods. It's either follow-up, lost, or sold. We need a tickler file to separate short-term follow-ups from long-term ones to avoid digging through outdated follow-ups.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cash
Construction, 1-10 employees
Less than a year
December 2021
Customer
Customer
Pros
I find the ease with which I can generate quotes for the product to be truly outstanding. It simplifies the quoting process significantly, making it easy and hassle-free. This feature has made managing and presenting quotes much more efficient and user-friendly.
Cons
I'm working on getting the product information into the software.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Debra
Construction, 11-50 employees
Less than 6 months
December 2021
Saved us!
Saved us!
Pros
The navigation feels very intuitive. This product was a lifesaver when we implemented it just as the pandemic started. We could instantly provide electronic presentations and proposals without needing to be physically present with our customers.
Cons
I wish we had done this sooner to benefit from the efficiency.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick
Construction, 11-50 employees
More than a year
December 2021
Updating Customers
Updating Customers
Pros
We can add, remove, and compare proposals for customers to view. They can see each item and its cost. It helps to clarify exactly what they are paying for.
Cons
Occasionally, the system ends up creating duplicate customer records with unusual or incorrect dates. This can be quite confusing and may require additional effort to resolve, as it results in inconsistencies within the customer database.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
9
Kim
Consumer Goods, 1-10 employees
More than a year
December 2021
Growth Potential
Growth Potential
Pros
I like how scalable the software is and how we can add various products to it. It lets us quickly build detailed and professional quotes for customers, which are more comprehensive than our competitors. This product has significantly helped our business grow, and we plan to use it long-term.
Cons
There are a few things I wish I could edit myself but are limited to the support team. Also, there are some updates I wish they'd make sooner rather than adding them to a list that might take a couple of years to address.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Joshua
Construction, 11-50 employees
More than a year
December 2021
Great Tool!
Great Tool!
Pros
The way it presents to the customer and its ease of use are excellent.
Cons
The organization of historical data is not very efficient. Also, there's no way to see a list of all the contracts in the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Construction, 11-50 employees
More than a year
December 2021
Good software
Good software
Pros
Generating new proposals and accessing previous ones is incredibly easy. The process is streamlined, allowing me to quickly create and issue new proposals while also easily pulling up and reviewing past ones. This efficiency saves time and simplifies document management.
Cons
Changing templates is difficult. Changing terms is also a challenge.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Shanti
Construction, 11-50 employees
More than a year
December 2021
One Click Contractor Review
One Click Contractor Review
Pros
I love that we can estimate projects efficiently and accurately from home and handle all necessary sales documents electronically.
Cons
Developers haven't managed to make it calculate accurate estimates easily and efficiently.
Ease of use
3
Value for money
3
Customer Support
5
Functionality
5
Seth
Construction, 1-10 employees
Less than a year
December 2021
Review
Review
Pros
It is incredibly easy to use! I absolutely love how customizable it is. The intuitive design makes it simple to navigate, and the ability to tailor it to fit my specific needs adds so much value.
Cons
I don't have any complaints about One Click.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Construction, 11-50 employees
Less than 6 months
December 2021
Efficient and easy to use
Efficient and easy to use
Pros
It saves time, looks professional, and the literature library storage is nice.
Cons
There's really not much to complain about here.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jim
Construction, 11-50 employees
Less than 6 months
December 2021
It pretty much does it all
It pretty much does it all
Pros
My favorite feature is that I can create a contract that prices everything out for a client and send it directly. The client can then electronically sign it, allowing my work to start without needing another program to send the contract, detailed pricing, and legal documents.
Cons
The color sorting feature could definitely use some enhancements to make it more efficient, but it's not a significant problem. While it could be better, it doesn't majorly impact the overall functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josue
Construction, 1-10 employees
More than a year
December 2021
Home improvement sales of windows and doors
Home improvement sales of windows and doors
Pros
It lets our staff create window and door estimates for homeowners at the kitchen table and provide accurate estimates in a short time.
Cons
Initially, there were connectivity problems that caused long lag times before the software would launch. This made users hesitant to use it in real-time sales situations. Those issues have since been resolved, and it now works as consistently as all our other software systems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Construction, 1-10 employees
More than a year
December 2021
Implementation into our system
Implementation into our system
Pros
It's easy to produce estimates on-site for immediate sale.
Cons
Establishing the initial setup took a considerable amount of time and effort. It was quite a lengthy process, requiring a lot of attention to detail and patience to get everything properly configured.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
chris
Construction, 1-10 employees
More than a year
December 2021
Review
Review
Pros
The speed and accuracy of the pricing presentation are impressive.
Cons
There's no spell check or ability to add financing options.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Scott
Construction, 11-50 employees
More than a year
December 2021
Good product
Good product
Pros
Producing estimates on the spot while in the field is remarkably easy. The process is smooth and effortless, allowing me to generate accurate estimates quickly without any hassle. This feature makes it convenient to handle estimates wherever I am.
Cons
We keep getting fatal errors when customers or estimators try to sign contracts.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
John
Construction, 1-10 employees
More than a year
December 2021
Great product for our sales team!
Great product for our sales team!
Pros
This product removes all the guesswork from field pricing for our sales team and allows me to update pricing without notifying everyone. It's right at their fingertips.
Cons
I haven't found anything I don't like about it yet!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherri
Construction, 11-50 employees
Less than a year
December 2021
The Future of Remodeling
The Future of Remodeling
Pros
Estimating complex and even simple jobs used to take hours, but now it's done in just a few minutes.
Cons
It does great in estimating and saving time, but it lacks in appearance. A sleeker, better-functioning interface would be the perfect addition!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Construction, 11-50 employees
More than a year
December 2021
Great concept, Unstable execution
Great concept, Unstable execution
Pros
Our company uses One Click, and I value its overall functionality. However, it can be glitchy and inconsistent when used at a customer's home. That's my main concern.
Cons
It's unstable at times, updates disappear, and it's glitchy while in use.
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Grace
Construction, 11-50 employees
Less than a year
December 2021
Good CRM
Good CRM
Pros
The software helps my sales team maximize their time and effort to quickly provide information to customers (and remotely if needed).
Cons
Sometimes the conversion to our other software can be a bit clunky.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Lori
Construction, 1-10 employees
More than a year
December 2021