Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B
Benjamin

Construction, 101-500 employees

More than a year

5.0

Great for field work but needs improvement for construction accounting

Pros

It's a great tool for field staff with seemingly endless capabilities. Sharing real-time data with on-site teams helps make informed decisions. The widespread usage among architects owners and subcontractors makes the process seamless.

Cons

The accounting aspect of Procore leaves room for improvement. It lacks flexibility and faces challenges when integrating with other systems which becomes increasingly problematic as projects grow in complexity. The reliance on a third-party integrator Ryvit often leads to delays in addressing issues. To expedite processes it would be advantageous for Procore to enhance its accounting functionalities and establish more seamless integrations with other software systems eliminating the need for external assistance.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

P
Paul

Construction, 1-10 employees

More than a year

4.0

Our go-to solution but incomplete.

Pros

It covers budgeting invoicing commitments RFI's and submittals.

Cons

Procore's system could benefit from managing subcontractor waivers payments and 3-party checks as this is currently a significant gap in its functionality. Additionally the process of entering punchlist items can be time-consuming. While the scheduling system relies on external platforms integrating it directly into Procore would streamline operations. Furthermore the software's drawing mark-up capabilities and timesheet functions could be further developed. Integration with other systems should also be improved to enhance overall efficiency and effectiveness.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

L
Lori

Construction, 1-10 employees

Less than 6 months

5.0

Procore for Construction

Pros

I like that all the data is consolidated in one easily accessible place. Setting up automated workflows and allowing limited access for clients to their projects is very useful.

Cons

While Procore delivers on its promises it's important to acknowledge its premium price which may limit accessibility for smaller companies. Expanding its availability to a wider range of businesses by reducing costs would be a welcome improvement. Additionally new users may face a slight learning curve depending on the tools they are utilizing. However with the exceptional support provided including extensive tutorials most users quickly adapt and maximize the benefits of Procore.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B
brennan

Construction, 11-50 employees

More than a year

5.0

Powerful comprehensive construction management tools

Pros

Procore provides solutions and processes for managing every phase of a project with a simple workflow.

Cons

Most workflows integrations and processes require a basic understanding of technology and familiarity with associated third-party software.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

7

Functionality

10

K
Kirsten

Retail, 11-50 employees

More than a year

5.0

I use this almost everyday and it makes my life easier!

Pros

Among the many similar programs I've used Procore stands out because it is widely used by our General Contractors facilitating effective communication and minimizing missed information. Having everything in one place and being user-friendly are significant advantages.

Cons

I have not encountered any issues with Procore; it just requires a short learning period.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

D
Dan

Construction, 51-100 employees

More than a year

5.0

Procore

Pros

I appreciate that Procore consolidates and shares a wealth of information for different companies and individuals.

Cons

Locating specific documents can be challenging due to the abundance of files and folders within each project.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Amira

Construction, 500+ employees

More than a year

5.0

Ensure the successful management of contracting projects and perfect organization of project data

Pros

What I appreciate most about Procore is its impeccable organization of project documents reports and communications on the cloud. This ensures that all team members and stakeholders are constantly updated and well-informed about the project's progress. The software simplifies procedures and saves a considerable amount of time by allowing for direct resolution of outstanding issues through effective communication and collaboration among team members. The comprehensive reports presented in a modern format with graphs and tables provide a comprehensive overview of the project's overall status completion percentages financial aspects and much more. Procore serves as a reliable database that stores all project-related correspondence drawings reports and material delivery requests. The software's various logs which display submission and response dates make it effortless to track the status of each request or scheme.

Cons

Procore proves to be an ideal solution for contracting projects with its seamless cloud connectivity and impressive interface. It stands out as a reliable software without any notable technical issues. However its effectiveness ultimately relies on the collaborative efforts of the work team and their ability to fully utilize the exceptional tools at their disposal. By harnessing the power of Procore users can optimize project operations resolve issues efficiently and guide their teams to success.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

W
Waleed

Construction, 500+ employees

More than a year

5.0

Construction Project management made easy with this interactive method.

Pros

Procore is a comprehensive construction project management software that covers planning to delivery phases. The clean interface provides all the necessary tools and switching between functions is simple. The ability to create detailed reports is impressive. The training can be customized and the system handles permits material requests and modification orders. The Procore Database simplifies processes and accessing contract documentation is easy. The status reports provide visibility on responses and pending actions.

Cons

Procore's user-friendly interface simplifies usage but achieving desired results depends on the team's efforts. It performs as expected and project specialists from all disciplines find it easy to learn. Tracking jobs and delays becomes straightforward enabling efficient project scheduling. This knowledge allows users to focus on issue resolution and guiding the team.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C
Christopher

Construction, 51-100 employees

More than a year

5.0

Lack of Support

Pros

It serves as an excellent project management tool.

Cons

The live chat support lacks knowledgeable assistance often redirecting users to articles that may or may not address their specific issues.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

6

W
wil

Construction, 51-100 employees

More than a year

5.0

easy to use

Pros

The RFI and Submittal functions are utilized daily.

Cons

The pricing of Procore is exorbitant and the cost of add-ons is equally high.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

10

J
Jay

Construction, 11-50 employees

More than a year

4.0

This CRM software is meeting the current standard but not exceeding it.

Pros

The mobility aspect is highly valued as it allows for on-the-go access to drawings and the ability to enter observations and inspections.

Cons

The email format sent by Procore appears unappealing causing subcontractors to disregard them. Personalization options would greatly enhance their effectiveness.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

4

K
Karen

Construction, 51-100 employees

Less than 6 months

5.0

User Friendly

Pros

The user-friendly interface facilitates seamless navigation between jobs and subcontractors making it easy to process invoices and track progress.

Cons

At the moment I cannot identify any downsides to Procore.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

M
Mark

Construction, 11-50 employees

Less than 6 months

5.0

Procore project management

Pros

It covers document management bid management and project management.

Cons

While Procore offers robust features its usability is not as intuitive as one would expect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M
Marty

Construction, 101-500 employees

More than a year

5.0

Procore Review

Pros

Procore enables project teams to efficiently stay updated on project documents and issues within the software without any limitations on users.

Cons

Although Procore has made recent improvements to the integration with our accounting software its functionality remains limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anamta

Electrical/Electronic Manufacturing, 1-10 employees

5.0

Manage Your Project with Procore

Pros

Procore proves to be an invaluable asset in project management particularly when it comes to handling the complex tasks and deliverables involved. With numerous consultants and deadlines to manage Procore offers seamless integration of emails timely notifications for deliverables and direct document sharing. By storing all project data within Procore the software ensures the availability and accessibility of crucial information throughout the project's lifecycle. At the project's completion users can easily download the entire project data showcasing the numerous advantages of this remarkable software.

Cons

Procore can be slightly complex due to its extensive range of facilities and tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B
Brian

Architecture & Planning, 1-10 employees

Less than 6 months

4.0

Fantastic for coordinating submittals

Pros

Procore is primarily used for construction administration with the submittal review feature being the most utilized. It centralizes and organizes submittals showing who needs to review them and tracks any notes made.

Cons

Uploading errors may occur resulting in submittals being fragmented into multiple subcategories making it challenging to locate and manage certain items.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

B
Benny

Construction, 101-500 employees

More than a year

5.0

The Construction Management Platform

Pros

Procore offers a comprehensive platform for construction project management and continues to expand its modules.

Cons

As a comprehensive construction management platform Procore's interface may not be as user-friendly as software that specializes in specific aspects such as drawing management.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

T
Tom

Construction, 101-500 employees

Less than 6 months

3.0

Great collaboration tool

Pros

The dashboard provides straightforward navigation making it easy to search for and download relevant documents.

Cons

The login screen could benefit from additional quick links in a sidebar.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J
Jindi

Construction, 51-100 employees

More than a year

4.0

ProCore User Review

Pros

As one of the early adopters of Procore at the GC I worked for I had the privilege of witnessing its capabilities firsthand. Back then Procore was a new platform that impressed me with its adaptability. The team behind Procore was not only willing but also able to implement changes in real-time making it a highly responsive solution for our evolving needs. This agility and responsiveness were truly remarkable and greatly contributed to our overall satisfaction with the software.

Cons

Certain features within Procore did not align with our project's requirements and despite our requests they could not be disabled. Users unfamiliar with the software often made incorrect selections and required constant correction.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Review of Procore

Pros

It provides a means to document project progress.

Cons

Limiting the use of the software to Apple devices for tablets can be inconvenient.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8