Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

L
Lizet

Construction, 11-50 employees

More than a year

5.0

You really pay for the price

Pros

The software is user-friendly and many tasks can be completed directly on their website.

Cons

The cost of Procore is extremely high and falls into the expensive range.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

10

N
Nate

Construction, 11-50 employees

More than a year

5.0

Procore: THE Management Tool To Use

Pros

The standout feature of Procore is its exceptional drawing and document tools providing real-time updates and seamless accessibility for both field and office personnel. When properly set up these tools offer the closest experience to working with up-to-date drawings ensuring all stakeholders can view the latest versions.

Cons

Occasionally Procore releases updates that are not fully polished resulting in software issues. One feature that could greatly improve organization is the ability to separate photos into sub-albums. This enhancement would facilitate better photo management and streamline project workflows.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

C
Christine

Real Estate, 11-50 employees

More than a year

5.0

Procore for Project Management

Pros

Managing submittals RFIs and change orders for construction projects is effortless with Procore. One of its key advantages is the ability to add subcontractors to a project and effortlessly share information drawings and other relevant details. This streamlined process eliminates any unnecessary hassle and improves collaboration among project teams.

Cons

I have not encountered any issues with the features I utilize in Procore.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
michael

Construction, 1-10 employees

More than a year

5.0

The best Construction Project Management Platform available today

Pros

It serves as a central hub offering a single location for various needs and seamless integration with third-party applications. The software is highly customizable.

Cons

To fully utilize Procore a significant investment of time and training is required.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

C
Cole

Design, 51-100 employees

More than a year

5.0

Procore Review

Pros

The centralized storage and organization of files in Procore are appreciated facilitating easy communication and collaboration between contractors and subcontractors during the bidding process.

Cons

Procore could benefit from being more user-friendly as it took a few attempts to become familiar with its functionality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

D
Drue

Construction, 11-50 employees

More than a year

4.0

Frontera Construction

Pros

Procore significantly improves accessibility and efficiency for all parties involved including general contractors customers and subcontractors by providing a comprehensive view of the project from start to finish.

Cons

The synchronization between the ERP and QuickBooks can sometimes be faulty but the support staff is prompt in resolving issues.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

HK Review

Pros

It has a significant impact and is easy to use for both internal and external teams.

Cons

Training new users and managing simultaneous data input from multiple individuals can be challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Joelle

Construction, 51-100 employees

More than a year

5.0

The Procore Platform

Pros

The Procore Platform streamlines processes and facilitates a transition to a paperless system allowing for the management of construction and bidding projects in a single application. Integration with Sage 300 CRE ensures seamless transfer of information across payroll purchasing and accounting.

Cons

The email tool in Procore lacks a notification system to alert users when they input an incorrect or missing email address leading to potential errors.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

J
Jessica

Construction, 51-100 employees

More than a year

5.0

Review

Pros

The software is user-friendly and its layout simplifies the explanation of its features to others.

Cons

It would be beneficial if Procore could integrate with other programs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

K
Kirk

Construction, 51-100 employees

More than a year

5.0

Great Online Construction Management Software

Pros

Procore makes project data management effortless by consolidating all information in one place. It allows for easy distribution of updated plans and specifications ensuring the project team is always working with the most current construction documents.

Cons

Utilizing permission templates is essential for setting up Procore initially. However updates sometimes modify these templates and associated procedures requiring manual adjustments to ensure they align with your organization's requirements and maintain a smooth flow of information. It would be helpful if Procore preserved the integrity of permission templates during updates avoiding the need for additional configuration work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Jason

Computer Software, 1-10 employees

More than a year

4.0

Great software if you are looking to improve your construction business and gain better insights

Pros

Procore provides better insights into projects enabling a deep dive into problem areas and swift decision-making for corrective measures. It facilitates improved planning across the organization transcending individual project issues.

Cons

The cost of Procore is considerably high and if users fail to derive sufficient value from the system they may mistakenly discontinue its use. Maximizing the return on investment may require hiring a Procore Certified Consultant for guidance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M
Myranda

Construction, 11-50 employees

More than a year

5.0

A Huge Help to our Team

Pros

Procore serves as a comprehensive solution for managing crucial aspects of projects. It acts as a one-stop shop enabling easy and efficient access to important project information for project teams design teams and subcontractors. It effectively organizes and manages processes.

Cons

Procore would benefit from more comprehensive closeout options including simplified data compilation for O&M manuals and the ability to redline specifications.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Adrienne

Construction, 101-500 employees

More than a year

5.0

Great integration between features for construction management

Pros

The seamless integration of different features in Procore is highly commendable. Drawings can be linked to models subcontractors can be automatically notified for various project elements and change orders can be easily linked to budgets drawings and subcontractors. The intuitive 3D model functionality within the Procore app enhances usability for all users.

Cons

It would be advantageous to have more granular permission settings in modules like coordination issues and the technical support team has been receptive to this feedback.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Best available option for Construction Management

Pros

Procore offers contractors a comprehensive suite of project management tools providing a wide array of options to effectively manage their projects. The platform's continuous updates demonstrate a commitment to delivering a full-featured solution that evolves with user needs.

Cons

Procore comes with a hefty price tag and a significant amount of the gathered information is unnecessary for our operations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

I
Isaiah

Construction, 500+ employees

More than a year

5.0

Great Tool for Construction Management

Pros

With its user-friendly interface Procore simplifies project management tasks. Notably it excels in change tracking and offers extensive integrations with various software applications expanding its functionality and enhancing collaboration.

Cons

The absence of specification markup functionality remains a significant drawback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

D
Dakota

Construction, 500+ employees

More than a year

5.0

Excellent Construction Management Software

Pros

The change management capabilities of Procore are exceptional ensuring meticulous cost tracking. Users can effortlessly create Change Events from RFI responses while the useful Spec Builder feature saves time by extracting required submittals from the spec book streamlining the creation of submittal logs.

Cons

It would be preferable to have a more efficient file-sharing method instead of solely relying on the Procore Email function.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Erin

Construction, 11-50 employees

More than a year

5.0

Great!

Pros

Procore stands out for its ease of use enabling efficient project organization and seamless communication with subcontractors to keep them informed about any changes or updates.

Cons

Although we attempted to utilize the bidding module it fell short compared to our existing solution. We look forward to its further development for potential future use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mateusz

Construction, 500+ employees

More than a year

5.0

Best Document Control Tool out There

Pros

The document control features of Procore offer effortless file uploading storage and distribution. Additionally the user-friendly Punchlist tracking tool simplifies the tracking process further enhancing project management efficiency.

Cons

Some tools in Procore could benefit from minor enhancements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

H
hedaia

Construction, 500+ employees

More than a year

5.0

Multi-tasking platform that covers all project needs

Pros

Procore is a versatile and user-friendly platform that caters to all project needs. It facilitates efficient document management providing a clear overview of each document's status whether approved or awaiting review. Its cloud connectivity is an added advantage allowing uninterrupted remote work. Procore's collaborative features enable multiple team members to collaborate seamlessly reducing duplication of work and facilitating data import/export. It also excels in offline site interference management eliminating the need for an internet connection. By consolidating tasks Procore saves time for on-site teams eliminating the need for frequent office visits meetings and excessive paperwork.

Cons

When adding new team members extensive training is needed for them to grasp the platform's usage. Additionally customizing certain models and tools to align with project needs can be challenging. However the advantages of Procore for project management especially in construction outweigh any drawbacks. Once you master its functionality you'll experience increased efficiency and effectiveness in completing tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C
Cheyenne

Construction, 500+ employees

More than a year

4.0

Customer Success

Pros

What sets Procore apart is not only its user-friendly interface and easy adoption by field teams but also its exceptional customer service. Their responsive and dedicated customer service team ensures quick resolution of queries with an average response time of approximately 5 minutes. They go above and beyond to ensure customer satisfaction and success in achieving project goals making Procore more than just a software provider but a true partner.

Cons

The upgrade timeline for Procore tools could be improved. While the tools I currently use function adequately there are missing features I would like to have.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8