Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C
Clinton

Construction, 11-50 employees

Less than 6 months

4.0

Very competent Project Management software

Pros

Procore is a valuable tool for managing workflows and fostering collaboration across disciplines. Its clean intuitive web interface ensures easy access to all project information with just a couple of clicks.

Cons

It is expensive for small-scale projects and there can be occasional slowdowns. Some functions such as task creation can be challenging to set up.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

P
Paula

Architecture & Planning, 1-10 employees

More than a year

3.0

Not user friendly

Pros

What sets this software apart is its ability to keep various team members informed and engaged through a single tool facilitating seamless document sharing.

Cons

One difficulty I encountered while using this software is that administrators don't receive notifications for completed jobs and the system takes time to update.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

6

S
Sean

Real Estate, 11-50 employees

Less than a year

5.0

Great for Clients to access when they can't be onsite every day

Pros

As clients of a contractor utilizing Procore we greatly appreciate the ability to access schedules and project pictures when we cannot be physically present every day.

Cons

The software is not very user-friendly but it would be beneficial to have an easy search bar to find specific documents or photos. Overall the product is great.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Safeer

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

Must Have Tool for Contractors

Pros

The software's keyword search functionality allows for easy navigation through countless documents. Its cloud-based system enables access from different geographical locations and the company's excellent training and customer support enhance the overall experience. Additionally tracking the project history of completed and ongoing works is a breeze.

Cons

The user interface could be more visually appealing. The product doesn't work well with subcontractors especially when multiple subcontractors are involved.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J
Josh

Construction, 51-100 employees

Less than 6 months

5.0

Easy integration of multiple levels of project management

Pros

The integration with DocuSign is fantastic! Overall Procore is user-friendly and offers a range of features. As a fairly new user I am impressed with the setup and available options. When I needed assistance their website's "chat line" proved invaluable with a representative promptly resolving my issue. It was a highly positive experience.

Cons

I must say that the ProCore team has been incredibly diligent in working with us to ensure that it meets our specific needs and resolves any issues we encounter.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

M
Michael

Mechanical or Industrial Engineering, 11-50 employees

Less than a year

4.0

Procore

Pros

Procore provides extensive functionality allowing for seamless tracking and sharing of numerous files and documents with both internal and external team members.

Cons

It is similar to other workflow software but comes at a higher price point.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Procore Review

Pros

The all-encompassing nature of Procore's software provides users with a centralized hub for all project documentation ensuring easy access and streamlined project management.

Cons

The thing I like least about Procore is that adding useful features increases the price.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

P
Paul

Construction, 51-100 employees

More than a year

5.0

Excellent PM Software

Pros

Among the many great features Procore's ability to organize drawings stands out. Additionally the RFI RFQ and Change Event features are highly commendable.

Cons

Sometimes it can be challenging to use due to hidden features or settings that are difficult to figure out. Additionally they make random changes without warning or explanation.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

A
anne

Construction, 500+ employees

Less than a year

5.0

User Friendly

Pros

Procore's construction management tools not only offer user-friendly features but also enhance internal project efficiency.

Cons

Keeping up with the frequent updates can sometimes be challenging but overall it remains an excellent product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G
Garrett

Construction, 11-50 employees

Less than a year

4.0

Great at a lot not so great as some

Pros

This software seamlessly integrates with other construction industry software and its companion app simplifies time tracking.

Cons

Editing timesheets directly from the browser is not possible; one must use the app. These minor inconveniences make it difficult to fully appreciate the software.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

9

Functionality

10

A
alex

Construction, 51-100 employees

More than a year

3.0

Project management ok not so much timesheet app

Pros

With good intentions and innovative ideas Procore's field manager facilitates instant communication between office staff and on-site teams.

Cons

Their time sheets app suffers from significant sluggishness making the simple task of checking and verifying hours a time-consuming ordeal. The program's frequent freezing and slow performance result in frustrating delays. Furthermore if one decides to cancel they can only export their information to a spreadsheet losing access to it for potential audits. While the pricing is reasonable the app pales in comparison to the effectiveness of their field management tool.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

D
Daniel

Construction, 1-10 employees

Less than 6 months

5.0

Incredible Product but Not for Everyone

Pros

Procore stands out by providing a unified platform with exceptional user-friendliness although additional products may be required for integration.

Cons

Procore can save time and money in the long run but it's important not to underestimate the research and implementation phase when adopting new software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

Procore

Pros

As subcontractors we find Procore easy to use for tracking conversations and maintaining clear communication with main contractors across multiple sites. It simplifies responding to RFIs and other inquiries.

Cons

As a subcontractor we don't utilize all the features so there isn't much that I dislike. Our focus is primarily on responding to tender requests and RFI's.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A
Alicia

Construction, 51-100 employees

More than a year

5.0

Magic Project Management Tool

Pros

The simplicity user-friendly design and centralized location of Procore make it an unparalleled project management software. The exceptional customer support further elevates the experience.

Cons

One drawback is that Procore is more tailored for general contractors and it would be beneficial to have more tools available for sub-contractors to fully utilize the system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Randall

Furniture, 51-100 employees

Less than 6 months

5.0

Procore - maybe too functional

Pros

Procore's feature-rich platform leaves no gaps when it comes to project management. It covers all essential aspects comprehensively.

Cons

The software's feature-rich nature can make it excessively complicated both in understanding and training others to use it. Having multiple ways to perform tasks makes it challenging to enforce standardization among users.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

10

J
Joe

Construction, 11-50 employees

Less than a year

4.0

ProCore

Pros

Being cloud-based Procore enables easy access to full project information for all employees whether in the office field or client interactions.

Cons

Customizing reports relevant to our company is not easily achievable and customer service doesn't always grasp our business needs.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

8

D
David

Wholesale, 1-10 employees

More than a year

5.0

Satisfied User

Pros

Procore offers an easy-to-use and effective solution for reviewing job information blueprints and staying updated on ongoing project opportunities.

Cons

Occasionally the link between my account and the sender's account fails to function resulting in emails sent through Procore not being received at the other end. This necessitates emailing proposals outside of the Procore platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

L
Lee

Construction, 51-100 employees

More than a year

5.0

Procore with SAGE 300 ERP integration

Pros

Procore's integration with accounting software such as SAGE 300 reduces duplicate entry and enhances usability. Its user interface is highly regarded and the software continues to improve and add value through integrations.

Cons

The cost is higher than desired and some tools are not fully integrated with SAGE limiting their usefulness. For instance subcontractor invoicing is still in the process of being connected.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

M
Marcus

Construction, 500+ employees

Less than 6 months

4.0

Very good project management tool

Pros

This detailed software provides all the necessary tools to successfully manage construction projects from inception to completion.

Cons

Gathering all the necessary data to start a project can be challenging as each new project needs to be individually inputted requiring some time investment.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

W
Woody

Construction, 11-50 employees

More than a year

5.0

Changed our Business

Pros

Procore's organization of every step of the project process has been a game changer streamlining our operations from start to finish.

Cons

Due to the software's extensive features and components it takes a considerable amount of time to become proficient in utilizing all of them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10