Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B
Bailey

Architecture & Planning, 1-10 employees

More than a year

5.0

great team communication software

Pros

Procore keeps the entire team up to date by organizing the series of processes involved in a project. Its user-friendly interface allows anyone to jump into a project and quickly locate the information they need. The system promptly notifies the team of any changes facilitating immediate responses.

Cons

The inability to modify email notifications can lead to an overwhelming influx of messages from Procore for various actions such as due almost due or overdue tasks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

R
Russell

Construction, 101-500 employees

Less than a year

4.0

Best in class product with a lot more to come

Pros

The intuitive user interface of Procore eliminates distracting clutter and unnecessary features. Its simplicity and effectiveness make data navigation a breeze.

Cons

Some tools within the software seem to be only partially developed and lack fine-tuning. It can be surprising to find that features as simple as marking up a spec or tracking a task are not yet available.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

T
Tim

Construction, 51-100 employees

Less than a year

4.0

Construction Documents

Pros

Procore is an excellent tool for everyday construction use. Keeping track of information managing drawings and documents and ensuring everything is up to date are critical aspects of construction projects. Procore is at the forefront with its exceptional software designed to fulfill these needs.

Cons

The software can be challenging to use initially and takes time to become comfortable with especially for older workers. However with continued use users become proficient in accessing the necessary information.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J
Jill

Construction, 11-50 employees

More than a year

5.0

Easy to Use

Pros

The customer service provided by Procore is a dream. The ability to connect quickly and engage in immediate chats with representatives is truly appreciated.

Cons

Occasionally seemingly minor changes can significantly impact daily workflows. While the continuous upgrades are appreciated better communication about these changes would be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Ruthie

Construction, 11-50 employees

More than a year

5.0

All job information in one place

Pros

Procore ensures that everyone involved in a project has access to upload documents and track the project timeline. Having all the project details on a single page eliminates the need for searching through misplaced documents or correspondence.

Cons

Adjusting to the requirement of providing project invites to all employees in our company was a learning curve but providing a list to the general contractor upon initial contact has simplified the process.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

N
Neisha

Higher Education, 500+ employees

Less than a year

5.0

Procore for Beginners

Pros

Procore's training videos are simple and easy to follow providing users with a clear understanding of how to utilize the software. The dashboard is intuitive and navigation is a breeze. This software is an excellent tool for organizing and documenting administrative talks and documents.

Cons

One drawback is that certain activities like taking pictures or entering time have to be completed using a cell phone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N
Nick

Construction, 11-50 employees

Less than a year

5.0

Very user friendly

Pros

One of the most remarkable features of Procore is its ease of customization and setup. It allows companies to tailor their jobs and features within the software according to their unique requirements.

Cons

Initially the lack of customization options for inspections posed challenges. However subsequent updates and upgrades have transformed the platform into an even more user-friendly product addressing this issue effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Joshua

Construction, 500+ employees

Less than a year

5.0

Robust Construction Management Suite

Pros

Procore is an exceptional toolset specifically designed to address the challenges of running a construction project. Its advanced features simplify every aspect ranging from bidding and design to safety reporting financial management and integration. It's difficult to find a better package that offers such a comprehensive set of tools.

Cons

Personally I have found no dislikes about Procore. It is well-designed and functions effectively surpassing my previous experience with Prolog.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Scott

Construction, 51-100 employees

More than a year

5.0

Procore

Pros

Look no further as Procore is the software you've been searching for. It combines extensive features with user-friendliness ensuring well-organized projects.

Cons

The software's cost may be higher and optimal utilization requires effective management and training like any software product.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

J
jennifer

Construction, 11-50 employees

Less than a year

5.0

Ease of use

Pros

Procore's navigation is incredibly easy with simple controls and a smooth data entry process.

Cons

Having more online help guides and additional courses on how to use the software would be valuable.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

8

K
Kimberly

Construction, 500+ employees

Less than a year

5.0

First Time User

Pros

As someone new to the construction industry I can confidently say that this software is a must-have. Providing subcontractors with access to upload documents has significantly streamlined document tracking.

Cons

Navigating through different tabs can sometimes be confusing and there should be an easier method for uploading multiple documents.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

Procore Review

Pros

Procore is remarkably user-friendly and accessible from any location. Its standardized and centralized workflow simplifies information sharing.

Cons

The financial tool can be confusing for beginners and customer support could be more helpful. The pricing is slightly high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J
Jon

Construction, 11-50 employees

More than a year

4.0

Procore for Construction Managers

Pros

Procore offers construction managers a convenient communication platform between subcontractors and construction managers within a centralized project room. Schedules change orders messages and updates are all consolidated ensuring clear communication throughout the construction process.

Cons

Procore is an excellent software but it does come with a higher price tag. There are more affordable programs available that offer similar functionality.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

E
Evan

Construction, 11-50 employees

More than a year

5.0

Great Product

Pros

Procore's ease of use functionality mobile compatibility industry-wide acceptance excellent customer support and streamlined processes make it stand out.

Cons

The software is expensive and some tasks require more steps than necessary particularly in the change management process.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8

S
Shuabe

Construction, 51-100 employees

Less than a year

4.0

Great tool in Construction Industry

Pros

As an administrator I have experienced the vast array of features Procore offers even though I initially completed the beginner course.

Cons

It may take some time to get accustomed to the software due to its extensive range of features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Andrew

Construction, 11-50 employees

5.0

Thank you Great Experience

Pros

Undoubtedly the customer service provided by Procore is exceptional. They are kind honest and incredibly helpful providing us with information and alternative options outside of Procore to meet our specific needs. Accessing and navigating the software is pretty easy.

Cons

Fortunately we didn't encounter any issues as we found a better fit for our needs with the help of your support.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Rita

Architecture & Planning, 500+ employees

Less than 6 months

4.0

Provides Easy connection

Pros

Procore's notification system is highly effective sending reminders for overdue submittals or RFIs ensuring timely action.

Cons

Opening and closing links 3-3 times to access attachments can be inconvenient.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

M
Max

Construction, 51-100 employees

More than a year

5.0

PC Review

Pros

Procore is excellent for tracking various aspects of our construction business. From budget viewing and creation to tracking commitments direct costs and analyzing payroll Procore offers a user-friendly and logical interface for users to follow.

Cons

I wish customer service would enhance their efficiency as I often experience long wait times for their response. Furthermore there are occasional instances of slow software performance such as when loading my customized report as a desktop favorite which can take a couple of minutes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

T
Teresa

Construction, 11-50 employees

Less than a year

5.0

Procore

Pros

The software's usability and navigation are simple and straightforward. Our documents can be directly posted for architects to access.

Cons

In my opinion Procore is a fantastic software for construction companies. I highly recommend giving it a try and forming your own opinion.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B
Britnee

Construction, 101-500 employees

Less than 6 months

4.0

Easy enough even for someone with no construction background

Pros

Being relatively inexperienced in project management I found Procore to be exceptionally user-friendly and easy to navigate. Even with limited knowledge and training I could effortlessly access all current projects and documents. It's a valuable tool that streamlines project management for beginners like me.

Cons

If you lack permission accessing closed files can be challenging. In my case I needed access to some closed files but acquiring permission from an administrator is a straightforward process.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10