Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

K
Kelsey

Architecture & Planning, 500+ employees

Less than 6 months

4.0

Clunky and Difficult to Use Construction Management Software

Pros

Having everything in one place is a notable benefit of this software although there may be room for improvement in other areas.

Cons

This software can be quite difficult to use initially with a non-intuitive interface and navigation. It often requires direct training to become comfortable with.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

N
Nehal

Education Management, 500+ employees

Less than a year

3.0

Not bad software

Pros

Monthly usage of this software is satisfactory considering its functionality.

Cons

The user interface is clickable but lacks refinement. It would greatly benefit from further enhancements.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

A
ariana

Construction, 11-50 employees

Less than a year

5.0

Procore

Pros

The software is self-explanatory and easily accessible.

Cons

Certain projects necessitate an access code to view drawings which can pose a hindrance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

E
Elisa

Construction, 51-100 employees

More than a year

5.0

One Stop Shop!

Pros

Procore is an excellent software for construction project management. It consolidates customer information contracts to-do lists photos and more in one convenient location accessible from anywhere.

Cons

It would be beneficial if there was a convenient method to extract data from scheduled punch items into a customizable calendar similar to the functionality in Outlook.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

T
Tracy

Construction, 51-100 employees

Less than 6 months

5.0

Love it

Pros

Procore is a valuable resource. The only drawback is the limitation of uploading only one photo at a time.

Cons

The limitation of adding only one photo at a time proves to be an inconvenience for field workers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mike

Construction, 51-100 employees

More than a year

5.0

Perfect Platform for Team Collaboration

Pros

I love how easy it is to upload documents in the drawings and specifications modules of Procore. The software's intuitiveness and accurate OCR capabilities greatly simplify construction document management. It automatically recognizes page numbers titles spec CSI codes and even suggests breaks between spec sections. Procore has truly revolutionized the ease of managing construction documents.

Cons

I would appreciate the inclusion of specification "areas" akin to drawing areas for better organization and management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Josh

Construction, 500+ employees

More than a year

4.0

Great Product but Get Ready to Pay for it

Pros

The workflow provided by Procore is ideal for individuals involved in construction projects making it easy to manage tasks.

Cons

Although Procore offers numerous great features it can be frustrating to have to pay for all of them when only a select few are needed.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

R
Rivaldo

Higher Education, 1-10 employees

Less than 6 months

5.0

Amazing Tool for Contractors

Pros

Procore serves as a development project management tool in my Property Sales work. It connects all parties involved facilitating easier communication.

Cons

Procore's interface is initially challenging to comprehend making operation difficult. However with time and experience it becomes easier to use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

5.0

Pricey but worth it

Pros

I have nothing but positive feedback. Procore has everything I need to effectively run and manage projects both from a financial and clerical standpoint.

Cons

The scheduling tool within Procore is subpar often necessitating switching back to Microsoft Project for more efficient management.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

V
Veena

Construction, 11-50 employees

Less than 6 months

5.0

Very convenient platform for documents exchange and updates

Pros

Setting up an account is simple and the platform sends email updates for received documents. Notifications are also provided for overdue responses ensuring timely action.

Cons

Uploading files can sometimes be slow depending on their size. The initial setup process may take a few days but once completed it functions smoothly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K
Kyle

Construction, 101-500 employees

Less than a year

4.0

Procore....Better than most other softy

Pros

The software is user-friendly and provides a comprehensive view of projects including submittals RFIs and more. It saves a significant amount of time.

Cons

Configuration of certain items can be inconsistent and does not always align with the configuration of other elements on the site.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Diana

Marketing and Advertising, 11-50 employees

Less than a year

4.0

Great system for multifamily construction projects

Pros

As a contractor joining a project midway I used Procore to enhance interaction with buyers and the deficiency team. One feature that stands out is the ability to capture and save issue photos in the system organized by unit simplifying organization tasks.

Cons

There was an issue with my name being entered as the person responsible for deficiency walkthroughs with buyers resulting in confusion when team members signed off as me. It would have been helpful to have the ability to change my name within the system.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10

M
Matt

Construction, 51-100 employees

Less than a year

4.0

Software that nearly has it all

Pros

Procore is an innovative software that integrates all aspects of project management and field implementation.

Cons

Adapting Procore to fit a specific business model and implementing it thoughtfully requires time and careful consideration.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

8

L
Lysa

Construction, 500+ employees

Less than 6 months

4.0

Procore Review

Pros

The program's simplicity and straightforwardness contribute to its ease of use.

Cons

There are several features that could enhance the program such as the ability to rotate drawings after publishing them instead of re-uploading. Additionally uploading large batches of drawings can cause the software to freeze temporarily.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

R
Raegan

Architecture & Planning, 1-10 employees

Less than a year

5.0

Great software!

Pros

The software's ease of use ensures organized submittals keeping everything neat and tidy.

Cons

It would be beneficial to have the option to submit change order requests or change orders directly within Procore.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
Lindsay

Construction, 11-50 employees

Less than a year

1.0

Charging my clients extra if they want to use this software

Pros

The previous system worked adequately and I don't see any advantages in switching to Procore.

Cons

As a subcontractor I find Procore to be a hindrance rather than an advantage. Once I secure a project I am bombarded with an overwhelming number of irrelevant changes and site instructions that have no relevance to my work. This constant influx of information consumes a significant amount of my valuable time especially when I am already juggling multiple jobs. Even after completing a contract and receiving full payment I am still plagued by unnecessary notifications from Procore. This incessant spamming has led me to disregard any communication from the platform and relegate it straight to my spam folder. If a general contractor informs me that they are using Procore I will insist on an additional fee of $3000 to compensate for the wasted time and frustration caused by this cumbersome software. In my opinion Procore is a major setback to the construction industry.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

B
Bial

Construction, 51-100 employees

More than a year

4.0

ProCore Review

Pros

I appreciate the user-friendly nature of the software and its extensive feature set.

Cons

Improvements can be made to the submittal filtering process. When navigating to the second page everything collapses and needs to be reopened.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A
Amy

Construction, 11-50 employees

Less than 6 months

5.0

Schedule

Pros

It's easy to manage schedules and access job information using this software.

Cons

The system initially presents a learning curve but once mastered it becomes user-friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
lisa

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0

ProCore Has It All

Pros

The ProCore team has done an exceptional job designing this application considering every feature and data input requirement from the beginning to the end of a project.

Cons

I have no negative aspects to mention. Procore is a comprehensive and well-designed program. Although the setup process may take some time the customer service and training provided are excellent.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

Great Product

Pros

Procore is incredibly user-friendly and easy to learn. The online training videos are concise and well-structured providing all the necessary knowledge.

Cons

Procore is mostly a great and user-friendly program. However there are certain functions that could be more intuitive. With some tweaks it has the potential to be an outstanding software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10