Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

L
Lauren

Construction, 11-50 employees

More than a year

5.0

Procore - Easy to use

Pros

The software's ease of use is particularly beneficial for inexperienced users.

Cons

I have been using this software without any complaints so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Derrick

Packaging and Containers, 51-100 employees

Less than 6 months

5.0

Procore

Pros

After hearing positive feedback about Procore I decided to try it out myself.

Cons

While my experience with Procore has been relatively short I have yet to encounter any issues or concerns.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Sumi

Construction, 11-50 employees

More than a year

5.0

Procore - new user

Pros

Procore offers numerous impressive features.

Cons

Implementing Procore can be time-consuming and fully grasping the software's capabilities is an ongoing process. Regular usage and staying updated with the evolving technology is crucial for optimal utilization.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

J
Jody

Construction, 11-50 employees

More than a year

3.0

Helpful with large commercial projects

Pros

Procore excels in its ease of updating budgets and billing utilizing subcontractor agreements and providing subcontractors with login access to update items. It streamlines these processes efficiently.

Cons

Not all features synchronize with QuickBooks software making it unsuitable for bidding purposes.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

9

Functionality

6

C
Collin

Construction, 1-10 employees

More than a year

5.0

Robust management software

Pros

Once you become familiar with the software's layout it becomes incredibly easy to use. Notating and submitting bids and change orders is a breeze with Procore.

Cons

For new users accessing projects to bid it can be a bit clumsy and the account creation process could be more user-friendly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

J
Jeffrey

Construction, 11-50 employees

Less than 6 months

3.0

Why would anyone want this albatros?

Pros

Unfortunately I have found no redeeming qualities in Procore. As an involuntary user I have not had a positive experience with the software.

Cons

I find it to be a complete waste of time and effort. The onboarding experience has been extremely challenging causing significant frustration. For example when I asked a client to add me as the estimator it turned into a weeks-long problem wasting over 30 employee hours and still remains unresolved.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

4

S
Steve

Real Estate, 500+ employees

Less than a year

4.0

Easy to Navigate Drawings

Pros

The navigation within Procore is seamless when moving from one drawing to the next. It saves considerable time compared to sorting through physical paper drawings.

Cons

Having more options for marking up drawings would greatly enhance usability eliminating the need to rely on multiple programs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

N
Nick

Architecture & Planning, 11-50 employees

More than a year

4.0

Well designed interface and easy management tools

Pros

The various filters in Procore prove invaluable for organizing extensive lists of information effectively.

Cons

The abundance of menus can be overwhelming particularly during project setup which has a steep learning curve.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

The Future for Project Management

Pros

Procore impresses me with its ability to provide real-time status updates on all project elements. It keeps me aware of my responsibilities and the platform's communication features have reduced my reliance on email.

Cons

As an administrator it can be challenging to dive into project management. The learning curve is not necessarily difficult but it is time-consuming which can be discouraging. However persisting through the learning process does bring rewards.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S
Susan

Construction, 101-500 employees

More than a year

5.0

Procore Review

Pros

Managing access to drawings and specifications for owners vendors and subcontractors is a breeze with Procore. Additionally the RFI and Observation tools simplify issue management on projects.

Cons

Some smaller companies are hesitant to create logins and access information on Procore. Additionally the checkout process for multiple users revising the same document can be a bit cumbersome.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

K
Kyle

Construction, 51-100 employees

More than a year

5.0

Procore - #1 Construction Management Software

Pros

Procore has made significant strides since its inception but it currently falls short of being the top choice for construction document and project management.

Cons

The financial functionality of the software is currently lacking but the Procore team is continuously working on updates and improvements.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B
Barbara

Construction, 11-50 employees

Less than 6 months

5.0

Procore Review

Pros

Procore is an excellent product that fulfills project management and accounting needs exceptionally well.

Cons

I have no complaints about this software. The implementation team has been exceptional.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mario

Construction, 1-10 employees

More than a year

4.0

Useful all the way around

Pros

The software's ability to integrate with other applications for project management is what I appreciate most about Procore.

Cons

The software is not as user-friendly as others which is the aspect I like least about it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than a year

4.0

Procore Pro everything!

Pros

Procore is a robust cloud-based software that caters to every aspect of our company's needs from engineers to project managers. Its user-friendly web interface is regularly updated leaving little to be desired.

Cons

If a transmittal contains PDF files they can be directly downloaded but this issue is more related to human error than a flaw in the software itself.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Great Construction Software

Pros

Procore is an intuitive product that requires minimal training to pick up and use effectively. It serves multiple functions such as distributing drawings handling RFIs and submittals team communication via email and sharing progress photos from the job site.

Cons

Most of my frustrations stem from the permissions I have as a user. It is easy to post files in the wrong folder and without administrative permissions they cannot be moved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

F
Fazal

Architecture & Planning, 101-500 employees

Less than a year

4.0

It's a good project management software for contractors

Pros

Procore offers robust features and provides ample communication options. Assigning RFIs and submittals to other parties is straightforward and the centralized landing page for active issues is a convenient feature. The software is continuously updated and improved.

Cons

The software sends too many emails after every status update. It would be more convenient to receive a daily summary when dealing with multiple RFIs and Submittals in progress. The search filtering options could also be improved. Additionally accidentally clicking "submit" during a document upload will discard the document and close the RFI/Submittal requiring an admin's assistance to reopen the issue for reuploading.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

Amazing product but very expensive

Pros

Procore is an incredible tool for record keeping effective communication tracking revisions and streamlining the entire construction process.

Cons

The cost of Procore is substantial requiring a steady stream of projects to justify the investment.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

10

J
Joseph

Facilities Services, 500+ employees

Less than a year

5.0

Great Construction Management Tool

Pros

Procore offers a comprehensive platform for managing all aspects of a construction project. It facilitates collaboration and information sharing among construction managers architects subcontractors and owners. Users can manage timelines input inspection results and upload drawings among other features.

Cons

As a new user of the application I am not yet proficient in its use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mustafa

Construction, 1-10 employees

More than a year

5.0

New Customer Experience Review

Pros

Procore was mandated by my General Contractor and I found it easy to follow and set up.

Cons

The software limits the number of windows that can be open preventing multitasking with multiple tabs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Danielle

Construction, 500+ employees

Less than a year

5.0

Procore is a great tool to access documents from the client

Pros

Procore centralizes all documents allowing clients owners and contractors to access them easily.

Cons

There are no significant drawbacks. The ability to access files 34/7 is a definite advantage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10