Construction, 51-100 employees
More than a year
“Good Product”
Pros
It's a cloud-based solution with an easy-to-navigate user interface.
Cons
The mobile app lacks full functionality for certain features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Not Specified, 1-10 employees
“simple with easy RFI and submittal tracking”
Pros
I'm really impressed by how simple it is to use. Tracking RFIs and submittals is easy and helps our project team stay organized and on schedule. I also appreciate that when the project schedule changes, updates get pushed out to the entire team, that's a huge help.
Cons
There are far too many update emails. It feels like a notification is sent for every single action that's completed. My team also doesn't use any of the project's cost-tracking features.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Not Specified, 11-50 employees
“Lets me communicate with staff members”
Pros
The software is really user-friendly and I haven't run into any problems while using it. I can quickly communicate with fellow staff members through it which makes coordination simpler.
Cons
I feel the training videos could be shortened a bit and the review questions should better match the actual test that's given.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
“Well-structured app”
Pros
As a subcontractor I really appreciate the way this app is structured because it prevents important information from getting buried in email threads. The push notifications that tell me when items are uploaded and when they're reviewed are also extremely useful.
Cons
When the GC/project team and admins don't configure the settings to match how I want them, there are gaps in notifications or other issues that can cause items to be overlooked or ignored. It would be really helpful if I could change my own notification preferences and settings directly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 101-500 employees
“integrates well with other tools”
Pros
I've found it to be exceptionally easy to use across the board which I genuinely appreciate. The way it integrates with other software and the responsiveness of their customer support combine to make it a top-tier product.
Cons
That said it still shows limitations in specific features for example pulling contacts from the directory can be problematic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 101-500 employees
“Wide variety of features”
Pros
It's feature set is impressive especially the built-in submittal builder. It lets me overlay content on pages which comes in handy whenever we have to update the drawing pages.
Cons
I think it's a solid tool but I run into shortcomings such as limited customization options and the inability to create sub-folders within the photo tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 11-50 employees
“Practical and effective”
Pros
I'm impressed by how easy it is to use. It's a practical, efficient tool that serves everyone involved from owners and design teams to general contractors and subcontractors alike.
Cons
Getting all stakeholders to actually use Procore is a struggle in practice we only tap into roughly 25% of its features which feels like a lot of untapped potential.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
“Allows me to add links”
Pros
Working in construction I consider it an exceptional tool for any project type. I most appreciate that it lets me add links to images we upload, aiding our bidding process.
Cons
I discovered it takes some time to learn the tool and new hires struggled to use it without extra guidance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
“convenient construction tools”
Pros
The construction tools are simple and highly practical to use in daily workflows. What I appreciate most are it's drawing and Punchlist tools which simplified the tracking process.
Cons
Wish they'd add more customizable features and options so our team can configure and manage the platform exactly the way we need it for our workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 101-500 employees
“Everything stored in one place”
Pros
I've come to rely on the Drawings tab and the Submittal Manager. Having RFIs, specs, punch lists and everything else stored together makes managing projects so much simpler.
Cons
Using the mobile app is handy for viewing documents but I get frustrated that I can't move submittals forward. I wish I could review and advance them directly from my phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 11-50 employees
“Helps me organize drawings”
Pros
Really appreciate how it helps me organize drawings while keeping submittal and RFI tracking simple.
Cons
I need a way to sync GC accounts with subcontractors' accounts and I can't currently create submittals from within the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 500+ employees
“centralized solution”
Pros
I love having a single place to organize all project data since before this tool we didn't have any standard.
Cons
Honestly the time card part needs basic improvements because it still forces me to spend far too much time logging my hours every week.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Not Specified, 1-10 employees
“Mobile-friendly product”
Pros
As a user I appreciate that it is mobile-friendly and easy to use. I can access it from anywhere, there's plenty of training resources and it makes managing projects feel effortless.
Cons
The price is a big downside as it's expensive, the number of projects you can manage is capped unless you buy more slots and most add-ons cost extra as well.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
“suited for our industry”
Pros
Working in construction, I find the program is truly customized for our industry and its workflow management plus tracking capabilities are consistently accurate and reliable.
Cons
I've noticed that when I upload certain files the permissions don't always carry over which can lead to occasional visibility problems for other users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 51-100 employees
“keeps team organized and productive”
Pros
I find it really simple to handle. It's user-friendly and helps me and my team stay organized and productive.
Cons
Sometimes I can only use it when I have an internet connection and in remote spots my phone or hotspot won't provide reliable access.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Not Specified, 1-10 employees
“Visually appealing interface”
Pros
The interface really appeals to me, it's clean and user-friendly. I also find it excellent at keeping project documents orderly, whether it's drawings, submittals, RFIs or sketches. On top of that, I love how simple it is to pull together reports. I can generate them in just a few clicks without fuss.
Cons
At times theres a bit of lag when I filter information using the Submittal and RFI tags. It doesn't happen all the time but switching options in those pulldown menus can take around 3-4 seconds which feels sluggish when I'm trying to move through items quickly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Not Specified, 51-100 employees
“simple to get the hang of”
Pros
It is quite user-friendly. Most people can pick up how to operate and move around the site within their first few visits.
Cons
I'm still getting comfortable with the budgeting features and figuring out how they fit with the way our projects have been structured over the past several years.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Easy to export reports”
Pros
Managing budgets has become simpler. Daily logs and photos were crucial to our projects' success. I can easily export reports.
Cons
I need better integration with accounting and ability to sync with legacy software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Not Specified, 101-500 employees
“constantly evolving”
Pros
We automatically distribute our RFIs and IRNs to every subcontractor we work with.
Cons
It constantly evolves which makes it tough to keep up especially when some subcontractors aren't as comfortable with technology as others. That creates a lot of confusion until the whole team accepts the system and learns how it works.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
“Tracks the whole process”
Pros
I really like the platform overall and how it can track almost everything happening from preconstruction through post-construction. The UI feels simple and user-friendly and lets people operate in one system all day, every day. Any functionality they don't build in is usually available via integrations which make it easy to transfer information from another program into Procore.
Cons
The sheer range of features can also be a drawback. Several product areas haven't seen major updates or overhauls in quite a long time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
