Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

T
Theresa

Construction, 1-10 employees

More than a year

3.0

“Just a subcontractor”

Pros

Smartsheet's strength lies in centralizing all job data in one accessible place simplifying overall project management.

Cons

The bid submission process in Procore may be considered excessive requiring extensive information uploads.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

J
Jennifer

Construction, 11-50 employees

More than a year

5.0

“Great Construction Management Software”

Pros

Procore's platform facilitates easy visibility of general contractors and bid requests streamlining bid submissions within the application.

Cons

Occasional login issues including getting kicked out and password resets impact the user experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

“Streamline the management of multiple construction projects”

Pros

Smartsheet proves invaluable for handling projectrelated challenges and scales effectively to meet growing demands contributing to business success.

Cons

Adjusting to Procore may take time and resource dedication but proves worthwhile in the long run.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Amelie

Construction, 51-100 employees

More than a year

5.0

“A complete application for project management”

Pros

Procore stands out for its userfriendly document retrieval and submission processes offering a comprehensive solution for project management.

Cons

There are no significant dislikes or complaints about Procore.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

N
Nisarg

Construction, 51-100 employees

Less than a year

5.0

“User friendly interface and essential tool to track progress”

Pros

Smartsheet efficiently tracks project progress providing realtime documentation management suitable for construction companies.

Cons

As of now Procore is perceived to have limited features and functionality.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Maegan

Design, 1-10 employees

Less than 6 months

5.0

“First Time User”

Pros

Procore proves beneficial for interior design construction management offering ease of use in handling submittals and facilitating effective communication.

Cons

The inability to modify a response once submitted is a limitation highlighted by users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M
Michael

Construction, 11-50 employees

More than a year

5.0

“Versatile Software for construction management”

Pros

Recognized for consolidating tools in one place Procore caters to diverse construction management needs with its extensive features.

Cons

Field installers may experience a learning curve with the Procore app requiring training but without hindering production progress significantly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Marnie

Photography, 1-10 employees

5.0

“Procure Review”

Pros

Smartsheet operates efficiently as an allinone construction management software fostering central collaboration for business owners.

Cons

Highly recommending Procore as an exceptional software program users encourage others to try it for improved company management.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

D
Daniel

Construction, 51-100 employees

More than a year

5.0

“GC Using Procore”

Pros

Procore a widely recognized brand impresses users with its exceptional support and powerful project management tools that empower project teams across various functions.

Cons

Implementing and training users on Procore's financial aspects may pose challenges and certain areas of accounting integrations might fall short.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

C
Corsina

Commercial Real Estate, 500+ employees

More than a year

3.0

“Great for logging and managing construction defects”

Pros

Procore's fault and defect logging with realtime photos enhances project transparency and issue tracking.

Cons

Task assignments in Procore may encounter issues with tasks sometimes not appearing or being assigned to the wrong person.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

L
Lizvinn

Construction, 1-10 employees

Less than a year

5.0

“A hero”

Pros

Users credit Procore for contributing significantly to business growth attracting more clients and playing a pivotal role in achieving success.

Cons

Users express contentment stating that there's nothing to improve as all features are already great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K
Kyle

Construction, 11-50 employees

More than a year

4.0

“Procore Review”

Pros

All plans and project documents are consolidated in a single location.

Cons

The cost is exorbitantly high rendering it feasible only for larger corporations.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S
Swapnil

Architecture & Planning, 11-50 employees

Less than a year

5.0

“Userfriendly interface and robust features”

Pros

The incorporation of construction drawings blueprints and other project documents simplifies team access to the most current information.

Cons

Grasping all features and maximizing the application's capabilities involves a learning curve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

K
Kim

Construction, 500+ employees

More than a year

5.0

“ProCore user at Signal”

Pros

The simplicity of locating necessary items for all projects and the ease of creation are emphasized.

Cons

It necessitates some exploration but is otherwise quite feasible.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A
Adriana

Construction, 101-500 employees

More than a year

5.0

“Procore is a Perfect Project Order Management Platform.”

Pros

Procore proves productive for managing various project employee data facilitating Construction project Engineers' coordination. The cost management tools are praised for their excellence.

Cons

Procore stands as the primary tool for managing multiple Construction projects and I harbor no grievances regarding the platform and its functionalities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

“Procore's mobile app allows us to manage projects on the go Easy peasy”

Pros

Procore is an extremely helpful project management tool with numerous features that enhance tasks like document tracking and scheduling. The app's userfriendly nature earns it a 5star rating

Cons

Procore proves to be an exceptional tool even though I didn't immediately comprehend all its features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Adam

Construction, 51-100 employees

More than a year

5.0

“Very robust and easy to use construction management software”

Pros

The app's timesheet feature is a gamechanger for field staff saving valuable time. Document management is unparalleled allowing easy viewing on both the app and the website.

Cons

There should be a mechanism to integrate our Procore projects with those of the GC or CMs we're working for. For instance submittals from the GC's Procore project should seamlessly integrate into the same project on our company's page.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Shelton

Construction, 1-10 employees

More than a year

5.0

“Very Reliable and Trustworthy Program”

Pros

The software's utility and its diverse roles in a construction project are loved.

Cons

At present there are no issues with the application.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L
Likhit

Financial Services, 11-50 employees

Less than a year

4.0

“Procure Review”

Pros

Described as a userfriendly platform aiding financial management connectivity it's highly reliable for daily reports and ensures uniform project management.

Cons

It lacks an analytical tool which would have been genuinely beneficial and certain tasks may involve a few more steps than necessary.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

M
Mary

Information Services, 1-10 employees

More than a year

5.0

“Great Service”

Pros

This program significantly simplifies the billing submission process.

Cons

I'm still in the process of learning to use it so no concerns at this point.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9