Procore Reviews

Pros

I've found it offers a lot of features that let me monitor multiple aspects of a project, plus it includes customization options and reporting tools.

Cons

The financial features feel like they need work. I came across several confusing areas and it became especially difficult when tasks weren't completed in a particular order.

Pros

I'm finding it incredibly user-friendly and the team continuously rolls out updates to improve both the product and its software. They've consistently heard feedback from other users and make an effort to incorporate that input into the platform.

Cons

The updates sometimes lead to website downtime which can be inconvenient. It's usually not a major problem though since these outages generally last only a few hours.

Pros

This framework is really helpful for aligning our entire team since it centralizes all our data and provides useful tools for every part of the project.

Cons

We've noticed that updates happen automatically and they aren't always improvements or well planned. When both East and West coast teams are active the network can slow down.

Pros

I'm genuinely impressed by the effort that went into the Submittal module and I also value the overall construction administration tools that come with the platform.

Cons

If I could change one thing about the construction admin tools, it would be the steep initial learning curve when you're first handling the review and approval of submittals. Aside from that, I find this to be a fantastic tool.

Pros

It keeps all construction administration communications consolidated and organized in one place so everyone involved can quickly find and pull up any document without hunting through emails.

Cons

I can't customize the emails that go out to contractors when a submittal is approved or receives a response and the messages include a lot of unnecessary detail they don't need which often leads to confusion and extra questions that slow things down.

Pros

Procore is incredibly handy and user-friendly. I and my colleagues can easily access it which helps us finish tasks much more efficiently.

Cons

I thought long and hard about any downsides yet I couldn't identify a concrete con for Procore. If anything, my only hope is that they continue to evolve, expand features and keep getting better over time.

Pros

Using the mobile features has saved me so much time when I'm out on site. I stopped jotting notes to transcribe later, everything can be recorded directly in the field with photos and then rapidly shared with subs, vendors and owners for prompt review.

Cons

Right now I can't think of any real downsides. Whenever I do run into something, the customer support team is outstanding and usually sorts it out for me quickly so problems rarely stick around.

Pros

As a user I get outstanding customer service, regular weekly updates, excellent support articles and a really helpful community. For me this is the best construction management software available, hands down.

Cons

I find the built-in reporting too rigid and not concise enough so we end up relying on BI tools to get solid reports for larger enterprises. Also, the financial workflows feel inflexible and are overly complex and scattered across different areas.

Pros

I've got too many positives to name but here are a few. It's very easy to use, moves information quickly and gives me all the details right at my fingertips.

Cons

Honestly I have very few complaints. My sole issue is the frequent updates although the monthly videos they provide really help a lot.

Pros

I appreciate the range of features, accessibility from the job site and relatively simple UI make Procore a no-brainer in my experience for construction companies

Cons

Many subcontractors who aren't on Procore hesitate to adopt it and often require help getting going. Still, there are numerous resources they can tap to learn the platform if they choose to.

Pros

Using the web-based platform makes things really user-friendly and I can pull up any document, drawing, specification, RFI or submittal from wherever I am, at any time.

Cons

I do notice it consumes cellular data when loading documents but I can download many files over Wi-Fi beforehand so they're available on my device and easy to open while I'm out on the job.

Pros

I really appreciate how it brings together nearly all of the paperwork tied to project management making it much easier to stay organized.

Cons

My only complaint is that they frequently alter how features operate. I understand they're aiming to improve things but it becomes frustrating because users must repeatedly relearn where tools and options are located across the site which interrupts workflow and slows adoption.

Pros

On my iPhone and iPad, the app is really simple to use and handling RFIs has become much easier than before. I also find it very handy for annotating and marking up plans and drawings.

Cons

I've noticed that occasionally when I upload photos to the daily log or add new on-site company entries, the system takes a while to refresh so I don't immediately see the upload confirmation even though the file appears to have been sent.

Pros

I'm really impressed that it runs in the cloud. Because of that I can reach it from any location I'm working in which makes it a fantastic resource to have while I'm out in the field.

Cons

Some folks on site struggle to get comfortable with the system. Transitioning older team members in particular can be challenging when trying to adopt such a powerful tool.

Pros

It wasn't difficult to pick up and I like that there are several different approaches to get tasks done. It consolidates lots of separate programs into one platform and I can reach it from my phone, laptop or tablet.

Cons

I get frustrated that the downloaded drawings you receive expire after just fourteen days. I'm pretty sure there's an option to extend or change that timeframe but I haven't dug into the settings to figure it out.

Pros

I can upload every document needed for project bidding into it and I find the software very user-friendly making it simple for me to use and oversee multiple projects.

Cons

Sometimes it takes me a while to get access to certain documents.

Pros

Found Procore's customer support to be absolutely outstanding. For me the platform serves as a single hub for every kind of drawing and construction task and it's impressively fast.

Cons

To be honest we can't keep pace with how rapidly they introduce new tools and I sometimes wonder whether that's actually a downside. Also the pricing feels steep for our budget.

Pros

Functionality-wise, this tool is unbeatable and I personally found the Locations feature to be incredibly useful in my day-to-day work.

Cons

However the software's cost really drags down my overall impression of the product. I've seen alternatives that might not offer everything it does yet they often compensate with lower pricing and better customer support.

Pros

I really appreciate the functionality and how easy it is to track projects with this tool.

Cons

The frequent updates are useful overall but I find them disruptive because the system keeps changing and it makes getting comfortable with it difficult.

Pros

Our estimator relies on it multiple times a week, often every day and I'm really pleased with the amount of detail he can record in the system and how fast we can pull up jobs and specific information when we need it.

Cons

We haven't come across any drawbacks or features we dislike so far. Nothing about the software has been a negative for us.