Construction, 101-500 employees
“Outstanding support via live chat”
Pros
I find it really easy to use. The bidding features work well, I can reach support via live chat effortlessly and their trainings are excellent and constantly updated.
Cons
I wish the directory offered more search options and I feel users should be allowed to view the full directory even if they're not administrators.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Construction, 51-100 employees
“Logical interface”
Pros
When I began my role as a project coordinator without industry experience, Procore was simple to pick up. The interface felt natural and the fundamentals training course also walked me through several standard industry practices that helped bridge my knowledge gap early on.
Cons
It offers limited options for adjusting the platform to our company's specific needs. In my view some features could be enhanced to better fit our way of working which might not align with a one-size-fits-all approach.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
7
Construction, 51-100 employees
“Pm tools keep processes consistent”
Pros
For my part, I rely on the range of project management tools it offers because they help me keep processes consistent from one project to the next and let me quickly get a sense of the project as a whole.
Cons
I have noticed that some steps or procedures aren't inherently obvious and when that happens it can lead to errors or an incorrect result.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Construction, 51-100 employees
“Takes users into consideration”
Pros
I really feel this software captures what construction is and ought to be. The way it considers users and actively supports them in their roles is impressive.
Cons
Personally I'm not a fan of the current notification setup. It can duplicate alerts sometimes which means I end up wasting time checking the same items again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 101-500 employees
“Open to suggestions”
Pros
It's really easy to handle and whenever I run into problems their customer support is responsive and very helpful. I also appreciate that they listen to user feedback and are open to suggestions.
Cons
Occasionally the platform undergoes maintenance but in my experience those windows are usually scheduled outside regular business hours so I only encounter minimal downtime.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Construction, 1-10 employees
“Satisfied with it”
Pros
The user-friendly nature combined with the ongoing updates keeps everything effortless, helping me stay organized and up to date. Honestly I couldn't ask for anything more.
Cons
I really can't point to any major downsides with this product. While there are always opportunities to improve, I honestly can't name what specifics would make it better right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Construction, 51-100 employees
“Amazing performance”
Pros
I've come to rely on it as my all-in-one project management tool. It delivers excellent performance and wonderful customer support.
Cons
When I'm moving between projects, I often struggle to connect certain job attributes to other areas which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 500+ employees
“can use it on any device”
Pros
I appreciate being able to use the app across different devices. Not having to lug my iPad around is great because I can pull up project materials straight from my phone whenever I need to.
Cons
My only issue is the inconsistency in features between platforms. For instance, I can open superseded drawings on my iPad but that same function isn't available on my Android device.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Construction, 51-100 employees
“Lets us work on field”
Pros
We've been able to work directly with field teams through the mobile app and our onsite staff now expect to find all project-related documents in Procore while they're carrying out their tasks.
Cons
I do think the product carries a fairly high price but in my experience the productivity improvements for both field crews and office personnel more than compensate for that cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Construction, 11-50 employees
“easy to manage documents”
Pros
I find managing documents for every plan simple and it makes distributing the latest plan sets to consultants and subcontractors really easy.
Cons
Getting to potential prime contract change orders is a headache. There are too many steps overall for certain features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Architecture & Planning, 11-50 employees
“cuts down on paper use”
Pros
Its really helpful for cutting down on paper use and for accelerating how quickly documents get distributed and reviewed during a project.
Cons
That said many of the available tools and site features aren't particularly user-friendly. I strongly recommend completing Procore's certification if you intend to use this website or app on a construction project.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Construction, 51-100 employees
“Useful database”
Pros
A single database everyone can access from anywhere is really helpful. It lets me retrieve important information no matter what the circumstances are.
Cons
During peak hours, access often becomes limited due to too many people logging in at once. I've noticed those busy windows are usually about 8 to 5, Monday through Friday so it ends up being inevitable that a couple of times every week I'm unable to pull up my documents. If I don't have internet, I can't reach anything.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Design, 101-500 employees
“effortless communication between teams”
Pros
I'm really fond of Procore because it makes communication effortless between the design team, management, the field crew and the owners!
Cons
It would be great to have tighter integration between Sage/Timberline and Procore. I'd love a true one-stop solution that handles everything!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 11-50 employees
“can't do without it”
Pros
What I really appreciate is having all my projects in one spot. The interface feels so user-friendly that I couldn't picture handling my work through any other system.
Cons
I notice there's a lag when I jump between different screens. In a fast-paced environment where we're racing to get things done, those delays can get really annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Construction, 51-100 employees
“Keeps users accountable”
Pros
I find this software excellent for both fieldwork and office tasks and it helps keep users accountable for the work they complete in real time.
Cons
Occasionally the platform becomes unreliable when it goes offline for scheduled maintenance and that unpredictability can be frustrating for me.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Electrical/ Electronic Manufacturing, 101-500 employees
“Simplified communication on the field”
Pros
This tool has simplified communication on the field immensely. RFIs, submittals and shop drawings are always at my fingertips.
Cons
It took a bit of time for me and a few coworkers to get used to the newer technology so there's a minor learning curve. However I still think it's a solid product overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Construction, 51-100 employees
“Awesome customer care”
Pros
Their customer support has been so good. The interface is really tidy and I appreciate having everything I need in one place.
Cons
I haven't run into any problems
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 51-100 employees
“Reliable support”
Pros
I find it really simple to use and their customer support is reliable. It gives me the full set of field tools, financial tracking, project management features, closeout utilities and more.
Cons
Sometimes the Procore website drops offline for me so I really wish the company would add more servers and redundancy to prevent site downtime and interruptions during critical work.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Construction, 500+ employees
“Would recommend!”
Pros
Quite user friendly especially for people struggling with tech in the construction industry sector.
Cons
There aren't many downsides to this app. I'll wholeheartedly recommend it to anyone seeking a construction management solution or tool.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 11-50 employees
“cuts down on errors”
Pros
It cuts down on errors and boosts productivity out in the field and it also removes the need for duplicate data entry by syncing with our ERP back in the office.
Cons
It includes such a broad array of tools and integrations that it took me quite a while to get familiar with everything the platform can do.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
