Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

HM

Harmen M.

Construction, 51-100 employees

4.0
December 2018

Keeps everyone aligned

Pros

From what I've seen, it keeps everyone aligned. Project managers, consultants, on-site crews and subcontractors all stay on the same page throughout.

Cons

I find the platform steep to learn and it feels overly restrictive in many areas. For instance, removing users from the directory is way too complex and changing trade designation options is also unnecessarily difficult.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

MG

Matthew G.

Construction, 51-100 employees

4.0
December 2018

critical for my construction project

Pros

It was indispensable for keeping my construction project organized since it gave subcontractors a single place to review and manage consolidated documents.

Cons

Financial features need improvement and more customizable options because every project's way of tracking finances varies a bit.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

MP

Mike P.

Construction, 51-100 employees

4.0
December 2018

makes for transparent collaboration

Pros

I find the software user-friendly and that it really boosts productivity while making collaboration more transparent between stakeholders. Having easy access to project details matters and Procore makes that much simpler.

Cons

I've noticed that uploading drawings and keeping the daily log current can be pretty slow at times. I've frequently run into lag or even had entries disappear from the daily logs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CI

Corey I.

Construction, 101-500 employees

5.0
December 2018

Our first construction management software

Pros

never used any construction-focused software before and this one lets me keep all project information centralized in one spot so we don't misplace documents anymore.

Cons

Because the platform keeps evolving, new newsletters arrive frequently. However I feel that the best way for me and my team to fully grasp it's features would be more hands-on training, such as additional workshops run by the Procore implementation experts.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

BK

Brett K.

Not Specified, 51-100 employees

5.0
December 2018

Keeps track of documents

Pros

I can track every document and piece of communication and I have a single central place to store all purchasing and contractor information

Cons

At times a few of the tools seem slightly complicated and I still find myself receiving far too many emails due to mistakes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

CC

Cory C.

Construction, 101-500 employees

4.0
December 2018

makes documents accessible

Pros

Love how user-friendly it is and that I can access it from anywhere with an internet connection. My whole project team now has access to every document at any time.

Cons

Lately I've found the Procore website becomes overloaded far too often and prevents access when that happens. It seems to regularly occur during EST afternoons.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

MM

Matt M.

Construction, 51-100 employees

4.0
December 2018

Saves tons of time

Pros

It organizes every part of the construction management process, saves me a ton of time and really simplifies how we communicate.

Cons

It took me a while to get familiar with some of the features since they're not very user-friendly but I don't have any other complaints worth mentioning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AP

Alec P.

Glass, Ceramics & Concrete, 11-50 employees

4.0
December 2018

Too many notifications

Pros

This tool displays most of the things I need and I like that it organizes my different jobs into separate sections so nothing gets lumped together.

Cons

One downside for me is the sheer number of notifications it sends. I receive alerts even when some aren't necessary and occasionally I stop working on a job but continue getting updates about it until the job is completely finished.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

SM

Steve M.

Construction, 101-500 employees

4.0
December 2018

Improves accuracy

Pros

This product improves accuracy and helps me keep drawings, submittals, RFIs up-to-date.

Cons

Certain features aren't as convenient as other parts of the product which I notice and I'd appreciate seeing more useful customization options added to the custom report tool.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

NC

Nick C.

Construction, 500+ employees

5.0
December 2018

Loads of tutorial videos

Pros

I'm a fan of the product, it has loads of tutorial videos that help me learn many of Procore's tools

Cons

Before I discovered the tutorial videos I struggled to make full use of it but after I completed the training I found it far easier to operate than before.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

MB

Matt B.

Construction, 51-100 employees

4.0
December 2018

Tracks submittals and payments

Pros

I find it really easy to use and it keeps my files organized. It's great for tracking everything from submittals to payments and for integrating with other tools.

Cons

There are many parts I'm not familiar with and I've found it challenging to get our company and partner agencies to adopt every module of the software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

CM

Cory M.

Construction, 51-100 employees

5.0
December 2018

consolidates everything

Pros

Consolidates everything you need into a single place. It really helps keep my team organized and has noticeably improved the way we manage our projects.

Cons

One drawback I've run into is that it requires a fairly strong internet connection for tasks to run smoothly and quickly which is fairly common but can be frustrating at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SK

Samuel K.

Construction, 101-500 employees

5.0
December 2018

Allows everyone to view their status

Pros

It gets our whole team aligned on submittals and lets everyone at the company view their status instantly in real time.

Cons

The biggest challenge has been persuading subcontractors to adopt the tool and ensuring they file submittals correctly instead of setting up their own separate systems.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JM

Jonathan M.

Construction, 500+ employees

5.0
December 2018

Provides customized reports

Pros

I find the user interface incredible. My daily interactions and customized reports are smooth and I have solid project management control. The way photos and documents are handled feels unmatched.

Cons

Personally, when I export certain reports they come out only as PDFs even though I need them in Excel format which is frustrating. Also, I noticed they lack integrations that work with HeavyJob or JD Edwards so I can't connect those systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KG

Kunal G.

Construction, 51-100 employees

4.0
December 2018

Runs smoothly across devices

Pros

We really appreciate being able to switch back and forth between the mobile app and the web page on our computer because it gives us the flexibility to complete work in many different ways.

Cons

I sometimes find that text gets truncated in the mobile app making it impossible for me to read the full intended message or content.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SR

Stan R.

Architecture & Planning, 51-100 employees

5.0
December 2018

can access current drawings

Pros

The Drawings tab makes it easy for everyone to access the most up-to-date drawings and I really appreciate that visibility. I also find the RFI and submittal tools user-friendly and simple to use.

Cons

I wish the observation tool were more customizable because as a non-admin I often can't edit the items I've added and that limitation can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BB

Blake B.

Entertainment, 500+ employees

5.0
December 2018

everyone became a fan

Pros

It covers all our construction and project management requirements and organizes workflows across our teams. Prior to adopting it, we juggled multiple standalone software tools. Some integrated well, others didn't play nicely together and caused extra work. It manages everything from submittals and finances to field-related tasks and site coordination. The app performs reliably and lets us return to the hands-on building work we enjoy.

Cons

It took quite a while to migrate all of our information into the system. Convincing the team to adopt the platform also required some patience but after we began using it people quickly turned into advocates for it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

JT

Joanne T.

Construction, 11-50 employees

4.0
December 2018

Useful product

Pros

Being able to manage everything in one place is incredibly useful to me. It lets me keep all tasks and information centralized.

Cons

I do find the different terminology used in Australia compared with the US a little confusing at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

NS

Neil S.

Construction, 51-100 employees

5.0
December 2018

Keeps everyone on the same page

Pros

What I appreciate most is the cloud-based platform and I really value being able to work together with every stakeholder who will participate in the project, keeping everyone connected and on the same page.

Cons

My least favorite aspect is how the service is priced. The fee structure ties costs to the amount of revenue that flows through the platform which ends up making it more expensive than many similar providers and pushes the product's price above the market average.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JR

JL R.

Architecture & Planning, 11-50 employees

5.0
November 2018

Stores all project data

Pros

I rely on this to keep everything neatly organized. It's a single place for all project data and I can reach it from virtually anywhere on almost any device.

Cons

When it comes to drawbacks I've experienced a steep, drawn-out learning curve and overly granular requirements. Occasionally updates will alter features drastically just after I've finally learned the new workflow.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9