Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

TM

Todd M.

Construction, 51-100 employees

5.0
November 2018

Uncomplicated features

Pros

I find it really simple to use. The workflows are connected and anyone with an email can get access. I also like the uncomplicated features that let me monitor and organize loads of data and information.

Cons

It's more tailored toward people who are comfortable with technology and sometimes the steps feel like they're taking you away from your intended task instead of toward it. Also, I wish the document management was tidier, better categorization by type and clearer handling of sketches and similar files would help a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Construction, 51-100 employees

5.0
November 2018

Reduced time spent on many tasks

Pros

From my experience, this software is simple to use and has significantly reduced the time we spend emailing because it brings many of our documents together and stores them in a single, easy-to-access location.

Cons

I would like it to include more features, such as built-in timekeeping because that capability would better support our tracking and payroll needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS

Andy S.

Architecture & Planning, 11-50 employees

5.0
November 2018

Useful for saving information

Pros

It's a useful method storing all construction related information in one central location accessible from anywhere.

Cons

I'm an architect and there are too many features I don't need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

JL

John L.

Construction, 500+ employees

5.0
November 2018

central hub for Pm needs

Pros

I've found the software really easy to use and genuinely user-friendly for people at every skill level. It acts as an excellent central hub that handles essentially all of my project management needs in one place.

Cons

My only issue is that I wish there were stronger integrations with the construction and accounting programs I already use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BB

Barbara B.

Commercial Real Estate, 500+ employees

5.0
November 2018

Always ready to help

Pros

I'm impressed by how simple it is to use. Even if someone has never used it before, I was able to jump right into the app and quickly figure out where everything lived. When I do get stuck, there are plenty of chat options and tutorials to help, it's genuinely super simple to get going!

Cons

Occasionally things move at a rapid pace within Procore and I sometimes struggle to keep up with all the changes. That said I never worry for long because the Procorians are always ready and willing to answer any questions I have which makes a big difference when things get hectic.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KM

Kelsey M.

Construction, 51-100 employees

3.0
November 2018

inflexible forms need support for changes

Pros

The way this tool links every member of a project team is what makes it truly valuable. That level of connection is fundamental to the software's effectiveness and, in my experience, other programs don't come close when it comes to ease of use.

Cons

I find the platform somewhat inflexible. it's built around predefined forms and pages that only accept the specific fields they've set up which can be frustrating. The support team does respond quickly and implements needed adjustments but relying on them for tailored changes can interrupt workflow and reduce productivity when my requirements differ.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

7

JH

James H.

Construction, 11-50 employees

4.0
November 2018

Amazing tools

Pros

I really value having all the tools I need to do my work centralized in one place. Being able to create, send, reply to and distribute items from a single interface removes the need for duplicate data entry.

Cons

We're eager to watch how Sage and Procore actually come together after that big announced integration since I'm curious what real changes and benefits it will bring to our daily processes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

DR

Daniel R.

Construction, 11-50 employees

5.0
November 2018

Love the drawing feature

Pros

Being able to access documents from anywhere makes the whole process efficient and easy and I like how it timestamps and organizes responses from the general contractor, architect and consultants. I'm also really fond of the drawing feature, documents, RFIs and submittals.

Cons

It's difficult to get subcontractors to commit when they only have a one-off job on the project or when they are using this system for the first time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

JY

John Y.

Construction, 101-500 employees

4.0
November 2018

Simple to organize drawings

Pros

I'm impressed by how efficient and centralized the documentation is. It's simple for me to organize drawings, shop drawings, SI, RFIs and other items.

Cons

There are gaps in integration and I need a tighter connection between the procurement drive and the procure workflow. Also some SIs and drawing links still require updating.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

JS

Jeff S.

Construction, 500+ employees

4.0
November 2018

Outstanding document management

Pros

The document management features stand out the most. Being able to quickly update Plans and Specs while keeping a clear history of every change saves an enormous amount of time.

Cons

Personally I've found the change order (CO) workflow to be overly complex. There's no option to print drawings or specs directly from Procore and the CO steps feel excessive while similar-letter acronyms add unnecessary confusion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

AS

Andrew S.

Construction, 500+ employees

5.0
November 2018

Saves time and money

Pros

Using it has really helped me save time and money. I keep all my project files in one place so they're easy to access and I stay organized.

Cons

They push out updates every few days that change how Procore is displayed across the app and I often get confused by those tweaks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PM

Patrick M.

Construction, 11-50 employees

4.0
November 2018

Helpful for bidding

Pros

I've found it really efficient. Communication has become quicker and simpler, it works great for managing projects and it also makes the bidding process much easier.

Cons

There isn't much that I dislike though I think it could be a bit more user-friendly and better organized. These are fairly minor issues overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KW

Keith W.

Construction, 51-100 employees

5.0
November 2018

Mobile app works smoothly

Pros

I find it incredibly easy to use across desktop, phone and iPad. Everything's consolidated on a single platform, the mobile app works smoothly and information moves through without any delays.

Cons

Honestly I don't see many downsides. It's consistently improving day by day and the monthly releases usually fix the small bugs that pop up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BF

Brianna F.

Construction, 1-10 employees

5.0
November 2018

Efficient and simple

Pros

It feels really efficient and simple to use. It helps keep all our information neatly organized and archived. I appreciate that it serves as a central hub for everything I need on a project.

Cons

That said the QuickBooks connector can be sluggish and unreliable at times. I can't push contacts from QuickBooks into Procore which disrupts my workflow and adds extra manual work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CM

Christian M.

Construction, 101-500 employees

5.0
November 2018

No more jumping around

Pros

I really appreciate having every project management function gathered in one place because previously I had to jump between multiple pieces of software to get things done.

Cons

The drawing viewing and markup features are the weak spot. While the upload function for drawings definitely saves a lot of time, the actual viewer and markup tools in Procore fall well short of what I need for efficient work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MO

Mark O.

Construction, 500+ employees

4.0
November 2018

Makes my life easier

Pros

Having the ability to connect different sets of data has really simplified my workflow. I can pull up drawings along with RFIs and their responses in a single location instead of hunting through a dozen separate folders.

Cons

I've noticed a few features that don't behave the way I'd expect and that leaves me feeling a bit dissatisfied at times but I appreciate that they're continually being improved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

JC

Joseph C.

Construction, 1-10 employees

5.0
November 2018

can access through phone

Pros

I can access everything through both my computer and my phone and I'm able to upload anything from drawings to formal documents without any difficulty.

Cons

The Procore app consumes a huge amount of local storage on my device and it would be much better if there were an option to offload data to the cloud.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SR

Shari R.

Construction, 11-50 employees

4.0
November 2018

Real-time updates

Pros

What I appreciate most is the real-time updates between field and office and the interface is really easy to use. Keeping daily logs is simple. It also syncs with Sage Timberline via ERP, lets subcontractors submit invoices for approval and the Photo Tool and Plan tool are both excellent.

Cons

My biggest frustrations are that the financial functionality feels a bit limited and PCCO's don't integrate with our Sage software which forces some duplicate data entry when using the ERP. I'm also unable to update my email address in the directory so information ends up being entered twice across different tools.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

8

AS

Amanda S.

Construction, 101-500 employees

5.0
November 2018

can send direct links to drawings

Pros

Sharing documents and emailing links through Procore is a huge time-saver for me. I find it incredibly easy to send subcontractors direct links to drawings and I don't have to stress about exceeding email file size limits anymore.

Cons

Because a lot of folks at my company aren't comfortable with it yet, I end up having to download files and upload them to our shared drive. That extra step of saving and transferring documents to our company's drive eats up a lot of my time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KM

Kevin M.

Construction, 101-500 employees

4.0
November 2018

templates save countless hours

Pros

The app is a ten out of ten for me. I can assemble a daily report without booting up my laptop and I can even finalize a punchlist draft while walking the site. The templates have truly saved me countless hours.

Cons

What frustrates me is the gap in functionality between the mobile app and the web interface. For example I can't export some things into distributable PDFs and there are items that I can only delete or modify in certain ways when I'm on the website, not in the app.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7