Total 12 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

42%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

C

Cynthia

Construction, 11-50 employees

More than a year

3.0
December 2021

Its for smaller companies in my opinion

Pros

Integration with Google is a plus point for me. Although there are few positive aspects I do appreciate the ability to attach pictures.

Cons

The software suffers from slow loading struggles with handling a large volume of records occasionally fails to save and lacks reliable customer support. Reporting capabilities are subpar.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

K

Ken

Construction, 11-50 employees

More than a year

5.0
December 2021

We Love Roof Chief

Pros

Were impressed with Roof Chiefs comprehensive features from managing customer databases to generating professional estimates online contract approval material ordering invoicing and job closure.

Cons

Roof Chief excels when used solely for roofing but it becomes less convenient when handling entire insurance claims involving metals windows and siding.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jody

Construction, 11-50 employees

More than a year

4.0
December 2021

Review - Jody Banda

Pros

Roof Chiefs designers willingly made customizations to suit our needs which we found highly accommodating.

Cons

Once a contract is established pricing becomes fixed and making adjustments is cumbersome. The program is more user-friendly for roofing tasks compared to exterior work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

I

Ian

Construction, 1-10 employees

More than a year

4.0
December 2021

RoofChief review from an estimator's point of view.

Pros

I appreciate the measurement sections flexibility in accommodating various factors like size slope and waste allowance. It streamlines the process by carrying these measurements into materials and pricing saving considerable time.

Cons

As a small company I find the level of detail overwhelming. In my previous job the owner factored in all costs providing a simple pricing structure per square for different shingle classes. However in this software I struggle with consistency and labor costs arent transparent. Also emailing customers for electronic signatures often leads to delivery issues.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

E

Erin

Construction, 11-50 employees

More than a year

4.0
November 2021

Overall a great way to manage construction projects

Pros

Its incredibly user-friendly and not cumbersome. I particularly like the ability to view material requirements per job.

Cons

Integration with QuickBooks and the availability of a mobile app would be beneficial.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

A

Amanda

Construction, 11-50 employees

More than a year

4.0
November 2021

Review

Pros

I find it simple to link all aspects together seamlessly from appointments to material ordering.

Cons

Email reminders for appointments and project management would be a useful addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Brett

Construction, 51-100 employees

More than a year

5.0
November 2021

Easy to learn and to use

Pros

Our training on Roof Chief was excellent and we adapted quickly. However even without training I believe we would have grasped it easily.

Cons

Limited internet connectivity in our area hampers on-site usage but this is a minor issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Construction, 51-100 employees

More than a year

5.0
November 2021

Roof Chief Review

Pros

This software has significantly streamlined our operations across multiple cities enabling lead and customer consolidation professional estimate creation material ordering and sales tracking. The product and support have proven to be wise choices for us.

Cons

There are still some features I would like to see added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Sydney

Construction, 11-50 employees

More than a year

5.0
November 2021

Roof Chief Review

Pros

The option to upload attachments under contacts is convenient reducing desktop clutter and enhancing organization. Recent improvements have further enhanced organization and facilitated broader updates.

Cons

Editing recurring events requires modifying the master event which is inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

H

Herb

Construction, 11-50 employees

More than a year

5.0
November 2021

Game Changer!

Pros

The program is incredibly intuitive. With even basic computer skills one can grasp it in less than a day. I taught myself and despite minimal effort navigating through it was straightforward.

Cons

Integration with QuickBooks is limited to QuickBooks Mobile and theres a need for broader compatibility with different QuickBooks formats. Additionally a search box on the main page and automatic saving of changes would enhance usability. Improved customer service availability on East Coast time is also desirable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Joshua

Construction, 1-10 employees

More than a year

4.0
November 2021

That's all I have to say about that

Pros

I appreciate the simplicity of the information provided and the clean interface without overwhelming clutter. The menu layout is clear and the system flows smoothly from start to finish.

Cons

None of the companies provide written instructions leaving users to figure out the systems intricacies on their own. Demos often fail to demonstrate a complete job workflow. Clear documentation explaining system components and their functions is essential.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

10

Functionality

8

R

Ryan

Construction, 11-50 employees

More than a year

5.0
November 2021

Great Product

Pros

Unlike many CRM systems aiming for a universal fit Roof Chief is specifically tailored for roofing companies.

Cons

The software lacks some integration features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10