Total 64 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

6%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Don

Oil & Energy, 1-10 employees

More than a year

5.0
August 2024

perfectly organized hub

Pros

All my contacts and conversation records are stored in one neatly organized spot.

Cons

So far I do not have any complaints about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Debbie

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
August 2024

Setup and daily use are simple with great support

Pros

Setup and daily use are simple. The support team is also great at answering questions and demonstrating features that have changed from older versions.

Cons

Customizing the contact screen layouts was a little challenging initially but once I figured it out, the rest was smooth sailing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Jo

Business Supplies and Equipment, 1-10 employees

Less than 6 months

5.0
August 2024

A user-friendly interface

Pros

The interface is user friendly and it has many functions we have not even explored yet.

Cons

I genuinely cannot find anything to dislike. The platform has extensive capabilities and our business has not even begun to explore them all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Food Production, 1-10 employees

Less than a year

5.0
August 2024

Central to my operations since 1995

Pros

I have used this platform since 1995 and it's been central to my operations. It is perfect for storing key contact details and offers multiple easy ways to find customers or specific information, even with a database of thousands of contacts.

Cons

Software updates used to be unreliable in the past but those problems have finally been resolved in recent versions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10