
Act! Software Reviews
Total 64 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars59%
4
Stars31%
3
Stars6%
2
Stars3%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Don
Oil & Energy, 1-10 employees
More than a year
“perfectly organized hub
Pros
All my contacts and conversation records are stored in one neatly organized spot.
Cons
So far I do not have any complaints about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Debbie
Health, Wellness and Fitness, 1-10 employees
More than a year
“Setup and daily use are simple with great support
Pros
Setup and daily use are simple. The support team is also great at answering questions and demonstrating features that have changed from older versions.
Cons
Customizing the contact screen layouts was a little challenging initially but once I figured it out, the rest was smooth sailing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jo
Business Supplies and Equipment, 1-10 employees
Less than 6 months
“A user-friendly interface
Pros
The interface is user friendly and it has many functions we have not even explored yet.
Cons
I genuinely cannot find anything to dislike. The platform has extensive capabilities and our business has not even begun to explore them all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Food Production, 1-10 employees
Less than a year
“Central to my operations since 1995
Pros
I have used this platform since 1995 and it's been central to my operations. It is perfect for storing key contact details and offers multiple easy ways to find customers or specific information, even with a database of thousands of contacts.
Cons
Software updates used to be unreliable in the past but those problems have finally been resolved in recent versions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10