Andres J
E-Learning, 1-10 employees
More than a year
“An interesting CRM/Intranet Alternative”
Pros
The remarkable features of the free tier and the concept of an expanded CRM and Intranet set Bitrix28 apart in its category. It stands out as a tool covering numerous bases, unlike any similar tool encountered.
Cons
Despite the advantageous array of features in Bitrix28, navigating them can be overwhelming, requiring time to fully comprehend and utilize.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Abel
Hospitality, 1-10 employees
Less than 6 months
“Avis bitrix28”
Pros
Bitrix28 streamlines project management, allowing for a reduction in working time and enabling closer interaction with clients through simple and user-friendly software.
Cons
Bitrix28 faces competitiveness challenges due to its elevated cost compared to alternative solutions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Merix
Glass Ceramics & Concrete, 11-50 employees
Less than a year
“Docs management”
Pros
Bitrix28, serving as a unified workspace, facilitates document creation, editing, and sharing in one place, ensuring real-time collaboration on documents and files.
Cons
On a positive note, I appreciate Bitrix28 for its online clock, enhancing task management. I have no dislikes, as the software effectively helps me achieve my goals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lamine
Investment Banking, 500+ employees
Less than a year
“Bitrix28 review use”
Pros
Bitrix28's functionalities are efficient, allowing seamless task management and saving significant time. The commendable customer service consistently provides effective solutions.
Cons
While Bitrix28 is good, ongoing efforts focus on continual improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Eudys Rafael
Entertainment, 1-10 employees
“Driving the efficiency and growth of my business.”
Pros
The ability to schedule meetings, conferences, and collaborate with colleagues in real time within Bitrix28 has significantly elevated our communication and overall productivity.
Cons
It took some time to acquaint myself with all the functionalities in Bitrix28 and maximize their potential to the fullest.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Muhammad
Market Research, 11-50 employees
“Review Bitrix24”
Pros
Bitrix24 has significantly improved our ability to communicate effectively with existing and potential clients helping us stay organized in our conversations.
Cons
The mobile apps functionality is somewhat limited. While Bitrix offers a wide array of features it would be more userfriendly if these features were presented in a more straightforward layout.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Not Specified, 11-50 employees
“Tried it moved on...”
Pros
Initially Bitrix24 looked promising with its fresh and inviting appearance as well as reasonable pricing.
Cons
However as I continued to use it I realized that its not as smooth as expected. There were several backoffice issues messy settings and an unexpected price increase after the first year along with privacy concerns.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Ed Ricks
Fund-Raising, 1-10 employees
“Managing Time”
Pros
Bitrix24 is exceptionally responsive to information requests for project planning and task organization especially when supported by a certified partner.
Cons
While I primarily use the software for project planning and task organization it serves me well in creating roadmaps and managing tasks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Brenna
Hospital & Health Care, 500+ employees
“A great way to communicate within a large nationwide company”
Pros
Bitrix24 is a comprehensive solution that serves as a onestop shop for me and my colleagues in our nationwide company. It has significantly streamlined our document management protocols guidelines and communication making it an invaluable tool.
Cons
There are times when the abundance of folder options can make it a bit challenging to quickly locate the specific item youre looking for.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Henri
Marketing and Advertising, 1-10 employees
“Bitrix24 Review”
Pros
One of the standout features of this project management software is the inclusion of a messaging function for video calls which greatly enhances communication.
Cons
The abundance of functions can make it a bit challenging to grasp the full potential of the software and it can be overwhelming at times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Liliane
Mechanical or Industrial Engineering, 11-50 employees
“Bitrix24 my best tool”
Pros
I absolutely adore everything about this software because its incredibly userfriendly and straightforward. It has been a timesaving marvel for managing and organizing my tasks efficiently. Moreover it simplifies website creation which is a fantastic bonus.
Cons
On occasion I do run into some navigation issues that can be a bit frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Alvin
Information Technology and Services, 1-10 employees
“Bitrix24 Review”
Pros
Bitrix24 has made my workflow experience incredibly seamless providing a significant boost to productivity.
Cons
So far I have not encountered any issues and my experience with the software has been amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Saskia
Restaurants, 500+ employees
“Solution for Effective Project Management”
Pros
Bitrix24 has proven to be a valuable tool for our marketing team streamlining communication and enhancing our approach to customer service. The setup is simple and the program is easily integrated with other tools making it highly adaptable.
Cons
While the functionality is excellent the color scheme and landing page could benefit from a more appealing design.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Rodrigue
Civil Engineering, 51-100 employees
“A powerful CRM for your company”
Pros
Bitrix24 boasts a highly dynamic interface that allows for workgroup creation website and online store design data integration into the CRM and efficient task automation. It also supports file import and export.
Cons
Due to its extensive feature set the initial learning curve can be somewhat long and laborious.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Magdalena Lidia
OutsourcingOffshoring, 500+ employees
“Its a treasure in cooperating with clients”
Pros
Bitrix24 makes it easy to call and email clients record phone calls for later reference and manage client interactions efficiently.
Cons
It can be too sensitive at times altering the way clients are presented in the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Bennett
Financial Services, 51-100 employees
“Online Time Clock Bitrix24”
Pros
Bitrix24 offers realtime file sharing team collaboration and robust task and project management tools in one centralized repository.
Cons
Over the period Ive used Bitrix24 Ive been pleased with how the vendors technical team promptly responds to our queries whenever issues arise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Eduardo
Marketing and Advertising, 1-10 employees
“this is the all-in-one solution for efficient business management”
Pros
Enabling automation of numerous business processes, Bitrix28 saves valuable time and resources.
Cons
The user interface can be confusing and challenging to navigate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Great Free Version and Powerful Potential”
Pros
Seamless integration and impressive scalability made Bitrix28 easy to adopt in my business. Despite enjoying its use, I believe there's room for improvement in the user interface flow. It's worth a trial before deciding on adoption.
Cons
The cost of additional features was somewhat high for the situation, despite the exciting capacity and integrations available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Cassidy
Information Technology and Services, 51-100 employees
More than a year
“Every company must keep track of tasks, deadlines, and available resources”
Pros
Effective file management processes impact administrative expenses positively. Bitrix28 proves to be a powerful yet intricate tool, optimizing file organization and achieving superior performance in the quest for enhanced solutions in file quality management.
Cons
Users often had to adapt their processes rather than the software to address the lack of systemic diversity and centralization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Juan Carlos
Computer Software, 1-10 employees
“The ultimate tool to boost the productivity of my team”
Pros
Bitrix24 has proven to be an invaluable tool for enhancing productivity in my team offering structure organization and efficiency in task and project management.
Cons
Despite its ease of use and visual appeal the abundance of options and settings can initially overwhelm less experienced users requiring some time to familiarize oneself with the platforms full potential.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8