Total 794 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

24%

3

Stars

11%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AJ

Andres J

E-Learning, 1-10 employees

More than a year

5.0
October 2023

“An interesting CRM/Intranet Alternative”

Pros

The remarkable features of the free tier and the concept of an expanded CRM and Intranet set Bitrix28 apart in its category. It stands out as a tool covering numerous bases, unlike any similar tool encountered.

Cons

Despite the advantageous array of features in Bitrix28, navigating them can be overwhelming, requiring time to fully comprehend and utilize.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Abel

Hospitality, 1-10 employees

Less than 6 months

5.0
October 2023

“Avis bitrix28”

Pros

Bitrix28 streamlines project management, allowing for a reduction in working time and enabling closer interaction with clients through simple and user-friendly software.

Cons

Bitrix28 faces competitiveness challenges due to its elevated cost compared to alternative solutions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M

Merix

Glass Ceramics & Concrete, 11-50 employees

Less than a year

5.0
October 2023

“Docs management”

Pros

Bitrix28, serving as a unified workspace, facilitates document creation, editing, and sharing in one place, ensuring real-time collaboration on documents and files.

Cons

On a positive note, I appreciate Bitrix28 for its online clock, enhancing task management. I have no dislikes, as the software effectively helps me achieve my goals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

Lamine

Investment Banking, 500+ employees

Less than a year

5.0
October 2023

“Bitrix28 review use”

Pros

Bitrix28's functionalities are efficient, allowing seamless task management and saving significant time. The commendable customer service consistently provides effective solutions.

Cons

While Bitrix28 is good, ongoing efforts focus on continual improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ER

Eudys Rafael

Entertainment, 1-10 employees

5.0
October 2023

“Driving the efficiency and growth of my business.”

Pros

The ability to schedule meetings, conferences, and collaborate with colleagues in real time within Bitrix28 has significantly elevated our communication and overall productivity.

Cons

It took some time to acquaint myself with all the functionalities in Bitrix28 and maximize their potential to the fullest.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M

Muhammad

Market Research, 11-50 employees

5.0
September 2023

“Review Bitrix24”

Pros

Bitrix24 has significantly improved our ability to communicate effectively with existing and potential clients helping us stay organized in our conversations.

Cons

The mobile apps functionality is somewhat limited. While Bitrix offers a wide array of features it would be more userfriendly if these features were presented in a more straightforward layout.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

3.0
September 2023

“Tried it moved on...”

Pros

Initially Bitrix24 looked promising with its fresh and inviting appearance as well as reasonable pricing.

Cons

However as I continued to use it I realized that its not as smooth as expected. There were several backoffice issues messy settings and an unexpected price increase after the first year along with privacy concerns.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

ER

Ed Ricks

Fund-Raising, 1-10 employees

5.0
September 2023

“Managing Time”

Pros

Bitrix24 is exceptionally responsive to information requests for project planning and task organization especially when supported by a certified partner.

Cons

While I primarily use the software for project planning and task organization it serves me well in creating roadmaps and managing tasks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Brenna

Hospital & Health Care, 500+ employees

5.0
September 2023

“A great way to communicate within a large nationwide company”

Pros

Bitrix24 is a comprehensive solution that serves as a onestop shop for me and my colleagues in our nationwide company. It has significantly streamlined our document management protocols guidelines and communication making it an invaluable tool.

Cons

There are times when the abundance of folder options can make it a bit challenging to quickly locate the specific item youre looking for.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

H

Henri

Marketing and Advertising, 1-10 employees

5.0
September 2023

“Bitrix24 Review”

Pros

One of the standout features of this project management software is the inclusion of a messaging function for video calls which greatly enhances communication.

Cons

The abundance of functions can make it a bit challenging to grasp the full potential of the software and it can be overwhelming at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L

Liliane

Mechanical or Industrial Engineering, 11-50 employees

4.0
September 2023

“Bitrix24 my best tool”

Pros

I absolutely adore everything about this software because its incredibly userfriendly and straightforward. It has been a timesaving marvel for managing and organizing my tasks efficiently. Moreover it simplifies website creation which is a fantastic bonus.

Cons

On occasion I do run into some navigation issues that can be a bit frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Alvin

Information Technology and Services, 1-10 employees

5.0
August 2023

“Bitrix24 Review”

Pros

Bitrix24 has made my workflow experience incredibly seamless providing a significant boost to productivity.

Cons

So far I have not encountered any issues and my experience with the software has been amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Saskia

Restaurants, 500+ employees

5.0
August 2023

“Solution for Effective Project Management”

Pros

Bitrix24 has proven to be a valuable tool for our marketing team streamlining communication and enhancing our approach to customer service. The setup is simple and the program is easily integrated with other tools making it highly adaptable.

Cons

While the functionality is excellent the color scheme and landing page could benefit from a more appealing design.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R

Rodrigue

Civil Engineering, 51-100 employees

5.0
August 2023

“A powerful CRM for your company”

Pros

Bitrix24 boasts a highly dynamic interface that allows for workgroup creation website and online store design data integration into the CRM and efficient task automation. It also supports file import and export.

Cons

Due to its extensive feature set the initial learning curve can be somewhat long and laborious.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

ML

Magdalena Lidia

OutsourcingOffshoring, 500+ employees

4.0
August 2023

“Its a treasure in cooperating with clients”

Pros

Bitrix24 makes it easy to call and email clients record phone calls for later reference and manage client interactions efficiently.

Cons

It can be too sensitive at times altering the way clients are presented in the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

B

Bennett

Financial Services, 51-100 employees

5.0
August 2023

“Online Time Clock Bitrix24”

Pros

Bitrix24 offers realtime file sharing team collaboration and robust task and project management tools in one centralized repository.

Cons

Over the period Ive used Bitrix24 Ive been pleased with how the vendors technical team promptly responds to our queries whenever issues arise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

E

Eduardo

Marketing and Advertising, 1-10 employees

5.0
August 2023

“this is the all-in-one solution for efficient business management”

Pros

Enabling automation of numerous business processes, Bitrix28 saves valuable time and resources.

Cons

The user interface can be confusing and challenging to navigate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
August 2023

“Great Free Version and Powerful Potential”

Pros

Seamless integration and impressive scalability made Bitrix28 easy to adopt in my business. Despite enjoying its use, I believe there's room for improvement in the user interface flow. It's worth a trial before deciding on adoption.

Cons

The cost of additional features was somewhat high for the situation, despite the exciting capacity and integrations available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C

Cassidy

Information Technology and Services, 51-100 employees

More than a year

5.0
August 2023

“Every company must keep track of tasks, deadlines, and available resources”

Pros

Effective file management processes impact administrative expenses positively. Bitrix28 proves to be a powerful yet intricate tool, optimizing file organization and achieving superior performance in the quest for enhanced solutions in file quality management.

Cons

Users often had to adapt their processes rather than the software to address the lack of systemic diversity and centralization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

JC

Juan Carlos

Computer Software, 1-10 employees

4.0
July 2023

“The ultimate tool to boost the productivity of my team”

Pros

Bitrix24 has proven to be an invaluable tool for enhancing productivity in my team offering structure organization and efficiency in task and project management.

Cons

Despite its ease of use and visual appeal the abundance of options and settings can initially overwhelm less experienced users requiring some time to familiarize oneself with the platforms full potential.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8