“The Swiss Army Knife for little companies to get control of the value chain”

Pros

The free version of Bitrix28, with its complete set of tools, was more than sufficient to support small companies.

Cons

The CRM part of Bitrix28 could improve, as the interface is not intuitive and may require thorough exploration to find desired features.

“CRM you can set up in 5 minutes but need weeks to learn all features”

Pros

Bitrix28 likely encompasses everything a company needs for client base management and establishing a sales process. Account creation and setup are quick processes.

Cons

Bitrix attracts many free users, leading to potential server overloads and occasional slowdowns.

“No longer a free CRM with integrated telephony”

Pros

Bitrix28 offers a plethora of features, making it enjoyable to explore and experiment with.

Cons

When making calls and tracking activities, limitations arise, requiring the rental of a random number or integration of a cloud-based PBX.

“Efficient CRM Management”

Pros

Bitrix28, a collaboration tool focusing on CRM and communication, impresses with the ability to create leads, assign tasks, and sort information even with a free account. The inclusion of an HR management system makes it an excellent choice for small teams of 12.

Cons

The app's feature-rich nature may be overwhelming initially, and the premium price is steep for small businesses. However, the free account is suitable for smaller teams.

“Well Known CRM Brand”

Pros

It offers lifetime free access with limited features.

Cons

Expanding to premium plans as the organization grows can lead to increased costs.

“Bitrix34”

Pros

The CRM software and phone system in Bitrix34 have excellent features. The available reports are beneficial for analyzing sales or program success.

Cons

Occasionally the support team is slow to respond and the software can be considered expensive.

“Great service.”

Pros

As a relatively new user of Bitrix34 I am thoroughly enjoying it. It keeps the entire team informed about everything including scheduling deadlines files and more.

Cons

I am still in the process of familiarizing myself with it. We adopted the service because it helps us achieve our objectives across multiple sites.

“evaluation of bitrix34 management software”

Pros

One of the things I appreciate most about Bitrix34 aside from its CRM capabilities is how it helps with task scheduling and involving project participants. I can send a simple task link to participants and I can also access it on my mobile device as it is responsive. This feature has been particularly useful during remote work in the COVID-19 pandemic.

Cons

Personally I have no complaints about the product as it fulfills all my requirements. However I suggest providing more video lessons for software operation.

“The worse worse CRM in the market”

Pros

There are numerous features available but unfortunately none of them work.

Cons

I strongly advise against purchasing this software. I bought it a month ago and it turned out to be a complete scam. It doesn't work the support team is unhelpful and there is a no-refund policy. I have attached screenshots from three weeks ago when I reported the issue and they asked for numerous screenshots. After that they informed me that they needed to escalate the problem to the support team. Three weeks later I still haven't received a response and when I inquired about it they once again requested more screenshots. It's the same operator same situation and no resolution. Stay away from this offer. The bug I encountered is that the client receives an automatic email every time they send me an email despite configuring it not to do so.

“Tracking made easy”

Pros

It is easy to use requiring only a day of training at most. After that you can navigate the platform independently.

Cons

The software has an abundance of features but it can be challenging to navigate.

“Best way to work with your Team”

Pros

Bitrix34 is the best way to collaborate with your team monitor project stages increase sales stay connected with customers across different platforms and create your own hotsite.

Cons

There is room for improvement in terms of the layout and addressing minor bugs. It would be beneficial if the layout could be completely customized based on individual usage.

“Looks like they have a lot of functions but most of they never works”

Pros

It is very affordable and comes with a wide range of features.

Cons

The customer service is extremely poor and many functions are deemed useless. I deeply regret purchasing this software.

“Task management.”

Pros

This application allows me to control all tasks within my company while providing a space for effective communication and interaction among team members.

Cons

While it is a paid application there are instances where a less elaborate free alternative can serve as a substitute for certain tasks.

“Easy to manage tasks”

Pros

Creating tasks by projects and tracking the time for each task is easy. The software also provides a calendar and a comprehensive chart for monitoring the status of each task.

Cons

The reporting and dashboard capabilities in Bitrix34 are limited. It would be helpful to have more detailed report information for project overviews.

“Collaborative CRM tool!”

Pros

Bitrix34 has been our go-to solution for CRM needs specifically for tracking and managing leads on a single dashboard. It serves as a collaborative tool allowing multiple stakeholders to share their activities and provide comments. What sets Bitrix34 apart is the exceptional support we receive. The support team is always welcoming and readily available to assist us. We greatly appreciate their responsiveness and assistance in making our experience with Bitrix34 superb.

Cons

Pricing could potentially pose a challenge. It would be beneficial if they offered a more cost-effective plan.

“Great task manager system”

Pros

It is easy to manage projects tasks and users. It is particularly beneficial for large companies.

Cons

The internal search system is limited and the statistics/reports feature has too few options with outdated charts. Documentation for API integration is also lacking. The design feels outdated and there is a lack of new features/updates.

“Really!!”

Pros

The software offers attractive features and encompasses various means of communication with members and church leadership staff. It is excellent!

Cons

It functions online but it would be advantageous to have an offline capability as well.

“Great Task management tool”

Pros

It is a great tool for creating tasks and subtasks to monitor the progress of marketing efforts.

Cons

The file sharing ability is subpar and the mobile functionality is limited.

“Complete Solution for Business Operations”

Pros

The software is easy to get started with and offers great value for the features it provides. It is straightforward to onboard team members and customize the options to fit our needs. We no longer have to use multiple systems for different tasks as it covers all our back-office needs in one centralized place. Whether it's file management chat or task/workgroup management everything is conveniently integrated. The scalability of the platform is impressive accommodating both small operations and multinational businesses.

Cons

Honestly there is nothing to complain about. It delivers what it promises the cost is reasonable considering its offerings and the software is continuously being developed. Support for customizations and the self-hosted version varies depending on the partner company you work with.

“Affordable CRM”

Pros

The pricing for smaller teams is affordable and there is also a self-hosted version available that allows for additional functionality integration.

Cons

Some essential features that are freely available in similar solutions such as PBX integration come at an additional cost. I found it challenging to set up automatic lead assignment.