“bitrix”

Pros

It is a good management system for tasks and duties.

Cons

It took some time to get accustomed to the software.

“The best Web Builder in the world!”

Pros

Bitrix34 is an indispensable part of my daily life as it empowers me to create websites and offers affordable premium plans. It's a paradise for geeks with its extensive functionality and customizable options that fuel creativity.

Cons

Occasionally there may be some bugs in the system. Viewing on mobile devices is not always suitable and obtaining support from the staff can be frustrating at times as they are not the original creators of the platform. However despite having to repeat certain processes multiple times I remained patient with Bitrix34 and was pleasantly rewarded with a beautiful website that I am proud of.

“Good platform for introducing a large company”

Pros

Bitrix34 is invaluable for maintaining my customer base. Each client has their own information card and the dynamic search feature ensures I can find their card even if I don't remember their name or surname thanks to keyword recognition.

Cons

Despite being released several years ago cross-cutting analytics still has issues. Call records sometimes delete themselves and storing passwords in the SIP PBX in clear text is a major drawback.

“Great software”

Pros

I am highly satisfied with the seamless performance of this software.

Cons

I have no issues with this software. Everything is satisfactory.

“Good Product but Poor Service - Definitely not located in USA”

Pros

The user interface is intuitive enabling easy navigation with a minimal learning curve.

Cons

The support team relies on Google Translate leading to misunderstandings. Their responsiveness is limited to a specific time frame and some support technicians lack training and experience.

“Useless program for me”

Pros

While I haven't extensively used the program I can identify two key advantages: the ability to integrate IP-telephony and connect with social networks.

Cons

The menu has visual clutter and many functions are either non-functional or excessive. Additionally the platform is more suitable for sales and falls short as a classic CRM.

“Not a Good Choice for Charities”

Pros

The availability of free options along with excellent chat and meeting features makes Bitrix34 a great choice. The reporting feature is good but it could benefit from increased flexibility.

Cons

The software has a steep learning curve and requires training for new users. Reporting capabilities are inadequate for charitable organizations and modifications require additional financial contributions.

“Great team collaboration tool!”

Pros

The registration process is simple and Bitrix34 offers CRM and collaboration tools. The mobile version is compatible with any operating system. Furthermore the integration with social networks adds convenience for quick communications.

Cons

The free plan is limited to 13 users or fewer and further upgrades involve additional costs. Server connection instability is rare but still occurs.

“Bitrix34”

Pros

Bitrix34 allows me to seamlessly combine my email and business activities providing comprehensive information and data related to sales.

Cons

I have nothing negative to say about Bitrix34. It is a highly resourceful product with multiple applications for business purposes.

“Inexpensive software that didn't do what we needed it to do”

Pros

The software is remarkably affordable and it offers a considerable range of functionality across all membership plans.

Cons

The interface is unattractive and outdated and it lacks full functionality for pipelines and other essential features.

“NO CUSTOMER SERVICE”

Pros

While the appearance may be appealing the actual functionality of the software is disappointing.

Cons

There is no direct access to account assistance or setup support. Communication is limited to text-based methods which can be frustrating when encountering issues.

“I wasted my time”

Pros

I appreciate Bitrix34's focus on large team collaboration. The interface offers various modules for integration with social networks instant messengers and other applications. Notably it even includes tools for creating chatbots.

Cons

It is impossible to navigate Bitrix34 without proper guidance. Although I have a basic understanding of its functions encountering errors frequently requires hiring a Bitrix34 consultant. It may be easier to find an alternative platform.

“Most functions do not work”

Pros

Bitrix34 impresses with its extensive features for working with colleagues. The IP telephony functionality stands out as it is either absent or challenging to configure in many other CRMs. Additionally the customizable Kanban boards are a favorite allowing complete adaptation to business tasks.

Cons

Bitrix34's IP telephony functions well but other features have significant issues. Storing passwords in the SIP PBX in clear text is a major mistake that the support team refuses to address.

“It is simply impossible to work normally in the system”

Pros

During our company's several months of using Bitrix34 it's challenging to pinpoint specific advantages. However the reliable IP telephony feature was particularly appealing due to its ease of use and seamless integration.

Cons

Implementing Bitrix34 brought numerous problems particularly with plugins generating errors. The support team declined assistance leading us to discontinue its use.

“Great CRM for team management”

Pros

With the CRM+ plan we effectively manage over 10 clients benefiting from a free trial and an easy-to-use CRM system.

Cons

I didn't encounter any major issues but there is room for improvement in terms of user experience.

“Very helpful software”

Pros

Bitrix34 provides an extensive range of tools that cater to all our task-related needs. We benefit from various features such as templates collaboration options time tracking reminders (including email notifications) and the automatic reactivation of paused tasks. The software also offers a versatile Gantt chart with different link options. Additionally the custom Kanban board allows us to tailor it precisely to our business requirements. We appreciate the convenience of the comprehensive task and event calendar available for both company-wide and department-specific use. The inclusion of robots and triggers simplifies routine tasks and the chat function is highly convenient whether accessed through the website or the desktop client. The mobile version is excellent for on-the-go access and the built-in IP telephony and mail integration (via IMAP) add further value. We find the automatic group/project chat for members extensive access rights differentiation and the attendance tracking calendar particularly useful. The meeting feature enables us to conduct efficient meetings and easily create meeting minutes. Bitrix34 even offers a wide selection of additional extensions including free options further enhancing its capabilities.

Cons

There is a lack of consistency between the new and old interfaces of Bitrix34. Not all parts of the portal have transitioned to the new interface leading to confusion. Some useful commands and buttons have been removed and are not being reintroduced. For example the option to "copy a task with or without nested subtasks" was simplified to only one option causing inconvenience. The new interface for tasks on the company page (CRM) is less user-friendly as it no longer provides a table view with search filter and sorting capabilities but rather a simple list without details. This transition to a new concept can be understood but is difficult to adapt to. To find company tasks we now have to navigate to the "Tasks and Projects" section and search by name even though we previously accessed tasks directly from the company's page ("Cases"). We utilize Bitrix34 for CRM (leads deals) visitor chats (directly from Yandex search results and the website) tasks projects meetings and events. It works well in a virtual machine and as long as there is an active license updates are successfully applied. Technical support typically responds within 34 hours and resolves most issues. We often provide restricted IP access to the portal which sometimes requires disabling it temporarily.

“Bitrix34 - Just Did Not Work For Me”

Pros

The all-in-one nature of Bitrix34 with its comprehensive solutions initially appeared to be the perfect software solution. However the user interface can be challenging to navigate despite its overall greatness.

Cons

It was challenging for me to customize the software to my liking. The interface felt clunky and burdensome and despite multiple attempts I couldn't develop a liking for it.

“Best Value There Is!”

Pros

Bitrix34 allows me to have all the necessary tools to manage my clients in one place. I can easily track client information spending and tasks effortlessly.

Cons

The service deletes task history after a week which can be annoying.

“Difficult to Get used to and use”

Pros

We were initially impressed by the ability to set up deals and effectively monitor their progress using Bitrix34. It streamlined our management process and facilitated customer follow-up.

Cons

When we set up the software we imported data from an old accounting program. Unfortunately the imported data was incorrect so we had to repeat the import process. This resulted in duplicate entries that required manual clean-up. Additionally some agents couldn't see certain customers until we made modifications to the company settings. The process was cumbersome and due to these unresolved issues we eventually switched to a different software solution.

“A great platform”

Pros

Bitrix34 is a feature-rich platform that integrates seamlessly with various other apps. It offers the flexibility to build custom processes and create a personalized portal with all the necessary features and integrations to achieve specific goals.

Cons

Many integration apps require additional fees and some popular apps lack integration altogether.