softwareHubSpot CRM Software Reviews
418 Reviews
Overall Rating
4.6
418 Reviews
Rating Distribution
5
(291)
4
(105)
3
(19)
2
(3)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
4.6
418 Reviews
Rating Distribution
5
(291)
4
(105)
3
(19)
2
(3)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Filters
Industry
Provider Size
Time Used
I REALY LIKED THIS EXPERIENCE ABOUT THIS SOFTWARE
I REALY LIKED THIS EXPERIENCE ABOUT THIS SOFTWARE
Pros
t features a user-friendly interface, integration capabilities, lead management, reporting and analytics, and customization options.
Cons
Challenges include limited customization options, pricing concerns, a learning curve, limited functionality without additional licenses, and integration challenges.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
wissal
Computer Software, 1-10 employees
Less than a year
Dec 01, 2023
Very powerful and useful tool, but could benefit from some cleaning
Very powerful and useful tool, but could benefit from some cleaning
Pros
The customization level is incredibly detailed; nearly every aspect can be tailored to my organization. It's intuitive to use and consolidates most business functions on a centralized dashboard.
Cons
The platform can be glitchy at times, leading to minor bugs and occasional outages, requiring manual intervention, affecting data accuracy.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Annika
Financial Services, 11-50 employees
More than a year
Dec 01, 2023
Hubspot a great tool for property management
Hubspot a great tool for property management
Pros
It's an incredibly useful tool in our company for connecting with leads and efficiently addressing their queries about our services.
Cons
Occasional logouts requiring an authenticator can disrupt the workflow.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Elizabeth
Real Estate, 11-50 employees
Less than a year
Dec 01, 2023
Hubspot CRM - absolute gamechanger for me!
Hubspot CRM - absolute gamechanger for me!
Pros
Finding contacts and observing customer/business interactions is effortless. The pipeline functionality streamlines my tasks, making it simple to locate specific deals quickly. The data logging and direct emailing via HubSpot make my work much easier and more streamlined.
Cons
An issue arises occasionally with auto-logging emails from Outlook even when logged into HubSpot, causing minor inconveniences.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Dawn
Construction, 51-100 employees
Less than a year
Dec 01, 2023
Very good out the box lots of features behind pay walls
Very good out the box lots of features behind pay walls
Pros
Initially, it's straightforward to use and monitor different activities.
Cons
Customization often requires additional licenses or packages, which could be limiting.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
N/A, 45301 employees
More than a year
Dec 01, 2023
Robust CRM which easily integrates with other tools
Robust CRM which easily integrates with other tools
Pros
It seamlessly integrates with our operational tools, facilitating data transfers, archiving, and more.
Cons
Pricing increases with more functionalities and additional users, becoming relatively expensive.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
N/A, 18568 employees
Less than a year
Dec 01, 2023
I could choose HubSpote again
I could choose HubSpote again
Pros
Customizable workflows enable spreadsheet registration and timed email sending.
Cons
Some features are complex, making operations challenging.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Uziel
Health Wellness and Fitness, 11-50 employees
More than a year
Dec 01, 2023
Great for less complex operations
Great for less complex operations
Pros
It's easy to comprehend and configure, simplifying its introduction to new employees and proving cost-effective in that aspect.
Cons
Integrations can be limiting and complex to configure for specific business cases.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Information Technology and Services, 51-100 employees
Less than a year
Dec 01, 2023
From marketing to sales, everything you need to run a business
From marketing to sales, everything you need to run a business
Pros
HubSpot's seamless integration, user-friendly design, and comprehensive tools simplify my workflow across marketing, sales, and customer service, optimizing business management.
Cons
HubSpot's pricing might be steep for advanced features, and the learning curve can be steep, especially for complex automations.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Dylan
Computer Software, 11-50 employees
More than a year
Dec 01, 2023
Un CRM simple d'utilisation et cela m�me en version GRATUITE
Un CRM simple d'utilisation et cela m�me en version GRATUITE
Pros
HubSpot deploys rapidly, ensuring immediate efficiency.
Cons
The interface is simplified, needing some time to familiarize with its features.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Maxence
Health Wellness and Fitness, 1-10 employees
�
Dec 01, 2023
Great for Lead Mangement
Great for Lead Mangement
Pros
Lead management and a 660-degree view, along with insights into effective campaigns, are valuable. Sales Pro greatly aids consistent follow-ups.
Cons
Integration with Salesforce for the sales process is appreciated.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rachel
Computer Software, 1-10 employees
Less than a year
Dec 01, 2023
Incredible CRM
Incredible CRM
Pros
It's the best CRM for marketing work, offering seamless functionalities, easy setup of workflows and emails, pipeline management, automation creation, and robust customization. The customer support is outstanding, always quick and helpful.
Cons
Overall, a very positive experience with HubSpot CRM, with no specific cons noted.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
N/A, 51-100 employees
More than a year
Dec 01, 2023
Hubstpot Tracking Tool
Hubstpot Tracking Tool
Pros
Email tracking is a highly appreciated service for us to monitor email opens.
Cons
Email tracking accuracy is at around 75%, leaving room for improvement.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Brandon
Staffing and Recruiting, 1-10 employees
More than a year
Dec 01, 2023
HubSpot CRM Review
HubSpot CRM Review
Pros
It's considered the premier software for Revenue Operations.
Cons
No cons identified regarding HubSpot CRM at the moment.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Brendan
Computer Software, 51-100 employees
Less than a year
Dec 01, 2023
Hubspot Review
Hubspot Review
Pros
HubSpot's ease of use and user-friendly interface stand out positively.
Cons
An add-on link might retain personal emails if not removed properly.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rebecca
Consumer Goods, 51-100 employees
Less than a year
Dec 01, 2023
Very user friendly
Very user friendly
Pros
It enables me to quickly monitor my sales and performance.
Cons
Exporting functions might require an admin account, creating limitations.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Laura
Construction, 51-100 employees
Less than 6 months
Dec 01, 2023
Great CRM for education institutions
Great CRM for education institutions
Pros
It's an all-in-one tool for customer communication, from prospects to customer support, with exceptional segmentation and email campaign delivery.
Cons
Learning all tools can be slow, but HubSpot Academy materials help consolidate resources.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Filip
Higher Education, 1-10 employees
More than a year
Dec 01, 2023
HubSpot CRM review
HubSpot CRM review
Pros
HubSpot CRM's user-friendly interface centralizes all our sales information, making it easy for our sales and customer service teams to manage leads and customer follow-ups.
Cons
Customizability, while offering versatility, could be overwhelming with numerous options.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Bolortuya
Computer Software, 11-50 employees
More than a year
Dec 01, 2023
Real Estate and CRM
Real Estate and CRM
Pros
In the Real Estate realm, managing a network of contacts is crucial. The basic paid version, which is not expensive, effectively fulfills this requirement, while even the free version manages up to 1000 contacts.
Cons
The learning curve initially steepens but becomes advantageous as users harness functionalities.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Diego
Real Estate, 11-50 employees
More than a year
Dec 01, 2023
Good, can be better
Good, can be better
Pros
It's user-friendly with nice features like an email signature.
Cons
Interface improvements and updates are needed for enhanced usability.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Victor
Real Estate, 1-10 employees
�
Dec 01, 2023
HubSpot CRM helps me keep track of my leads and deals in one place, giving me a clear view of my sales pipeline.
HubSpot CRM helps me keep track of my leads and deals in one place, giving me a clear view of my sales pipeline.
Pros
Its user-friendly interface and seamless integration with other HubSpot tools simplify the management and nurturing of my customer relationships.
Cons
More customization options for reports and dashboards are desired.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Paula
Automotive, 11-50 employees
Less than 6 months
Dec 01, 2023
Great for Big Teams
Great for Big Teams
Pros
It offers comprehensive lead captures and contact management features.
Cons
The uniform look across pages makes navigation confusing initially.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Aleesha
Financial Services, 1-10 employees
More than a year
Dec 01, 2023
Great Value
Great Value
Pros
It's loaded with profession-relevant features.
Cons
Integration with Outlook slows down the computer.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Reginald
Real Estate, 1-10 employees
Less than 6 months
Dec 01, 2023
Great Saas as long as the integrity of the data is maintained.
Great Saas as long as the integrity of the data is maintained.
Pros
A feature for checking and flagging contacts not communicated with in the last 6-6 months.
Cons
Adding contacts before making calls from HubSpot CRM is a requirement.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lydia
Information Technology and Services, 51-100 employees
Less than a year
Dec 01, 2023
User friendly and comprehensive CRM
User friendly and comprehensive CRM
Pros
HubSpot is a user-friendly and budget-friendly solution, covering the customer journey comprehensively. It offers diverse functionalities and integration options, making it an attractive choice for businesses aiming for accessibility, affordability, and holistic customer lifecycle management.
Cons
While lacking flexibility, HubSpot offers substantial functionality with some workarounds.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Jonas
Computer Software, 1-10 employees
More than a year
Dec 01, 2023
Solid Email and Marketing Tool
Solid Email and Marketing Tool
Pros
It provides a comprehensive marketing solution encompassing all the necessary tools. The creation of campaigns and navigation is intuitive especially for beginners.
Cons
The lack of language support and the inability to create custom unsubscribe pages and customer-specific pages can be limiting.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Anonymous
N/A, 11-50 employees
Less than 6 months
Dec 01, 2023
More than just email marketing
More than just email marketing
Pros
HubSpot Marketing Hub offers a holistic environment that aids in the development of email marketing. The unbeatable ease of use in its graphical user interface is remarkable.
Cons
While the advanced GUI for composing emails can lead to misuse it is important to maintain a simple layout to ensure compatibility across different devices. However some tools in HubSpot Marketing Hub may tempt users to adopt complex and cluttered solutions.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Simone
Internet, 1-10 employees
Less than 6 months
Dec 01, 2023
HubSpot Marketing Hub makes it easy to manage my marketing tasks in one place.
HubSpot Marketing Hub makes it easy to manage my marketing tasks in one place.
Pros
The email marketing features and social media management tools are highly appreciated.
Cons
The reporting and analytics functionality could benefit from being more user-friendly and customizable.
Ease of use
6
Value for money
9
Customer Support
9
Functionality
8
Lorenzo
Law Practice, 11-50 employees
More than a year
Dec 01, 2023
A Great Resource
A Great Resource
Pros
Its comprehensiveness and ability to store and log vast amounts of information are truly impressive.
Cons
Honestly I have no negative feedback to provide at this point!
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Corley
Education Management, 51-100 employees
Less than 6 months
Dec 01, 2023
HubSpot Marketing Hub has been a game-changer for managing my email campaigns and social media content.
HubSpot Marketing Hub has been a game-changer for managing my email campaigns and social media content.
Pros
Marketers consider it essential due to its user-friendly interface and seamless integration with other tools. It has significantly streamlined my marketing efforts.
Cons
Occasionally navigating the reporting functions can be challenging and there is a desire for more advanced customization options for email templates.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Alicia
Automotive, 11-50 employees
More than a year
Dec 01, 2023
Positive reviews
Positive reviews
Pros
What stood out to me the most was its user-friendliness and its role as the ultimate hub for me.
Cons
Assistance is needed in resolving customer-related issues. Please address this concern.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Merouane
Accounting, 101-500 employees
More than a year
Dec 01, 2023
the Best Software of 3033
the Best Software of 3033
Pros
I value its user-friendly interface and the seamless integration of diverse marketing tools on a single platform.
Cons
The easy-to-use platform and HubSpot's beautifully designed product make me appreciate everything about HubSpot.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Kouadio
Animation, 1-10 employees
Less than a year
Dec 01, 2023
Managing all Sales stuff
Managing all Sales stuff
Pros
It simplifies contact organization and management. Building automated workflows is straightforward. The software is user-friendly suitable for everyone. It also offers 34/7 customer support. I highly recommend it to those seeking all-in-one sales software.
Cons
They are continually improving their features and I haven't encountered any issues so far.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Roja
Education Management, 11-50 employees
Less than 6 months
Dec 01, 2023
Hubspot's all-in-one marketing is my best thing about it.
Hubspot's all-in-one marketing is my best thing about it.
Pros
HubSpot stands out from the rest with its all-in-one marketing platform. The interface is incredibly user-friendly allowing you to accomplish any task within HubSpot.
Cons
It seems that some features and updates become outdated and are not as up-to-date as those in other software.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Shalom
Marketing and Advertising, 1-10 employees
More than a year
Dec 01, 2023
Useful and easy for preparing landing pages
Useful and easy for preparing landing pages
Pros
We utilize it for creating landing pages on our website. I also used it in my previous role and its ease of learning and usage is remarkable.
Cons
Initially I found it a bit challenging to grant permissions to other users but apart from that it is a useful tool.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Dec 01, 2023
Easy combination of marketing and reliable sales data
Easy combination of marketing and reliable sales data
Pros
What I find most appealing is the ease of verifying the impact of marketing failures on sales and the acquisition of valuable customers.
Cons
The cost for using broader contact databases especially for email marketing may be high.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sylwia
Business Supplies and Equipment, 11-50 employees
More than a year
Dec 01, 2023
Great tool
Great tool
Pros
The platform is incredibly user-friendly and enables me to quickly and easily capture the data I need.
Cons
Exporting to Excel is limited to only administrators which is critical to my role.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Laura
Construction, 51-100 employees
Less than a year
Dec 01, 2023
I wish I found HubSpot sooner.
I wish I found HubSpot sooner.
Pros
I'm currently using the software's free trial and I'm definitely planning to make a purchase. It has made marketing so easy! It eliminated all the guesswork and is easy to comprehend and follow. Oh and let's not forget about HubSpot Academy! There are countless learning opportunities available. It took me just 10 minutes after signing up to decide that I'll be purchasing it. I'm loving marketing again!
Cons
I haven't encountered any drawbacks yet. I am keeping a close eye but I must say I am thoroughly impressed so far!
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Angela
Construction, 1-10 employees
N/A
Dec 01, 2023
HubSpot review
HubSpot review
Pros
I value the user-friendly interface and the seamless integration of diverse marketing tools on one platform. The automation features have significantly enhanced campaign management efficiency from lead generation to email marketing and social media. The robust analytics provide valuable insights into campaign performance enabling informed decision-making. The platform's focus on inbound marketing along with SEO optimization and content management has greatly improved our online presence and customer engagement. HubSpot's continuous updates and addition of features demonstrate their commitment to staying ahead in the ever-evolving digital marketing landscape. It has become a reliable and comprehensive solution for our marketing needs.
Cons
New users might experience a potentially difficult learning curve and may require some time to fully utilize the platform's capabilities. Customization options particularly regarding style and layout may be slightly more limited compared to alternative solutions. Occasionally speed issues can impact the overall user experience.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Tina
Consumer Electronics, 51-100 employees
Less than a year
Dec 01, 2023
Hubspot Review
Hubspot Review
Pros
HubSpot is excellent for logging information staying updated on leads and keeping track of business activities.
Cons
Entering information especially for brand new customers can take a little time.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
James
Hospital & Health Care, 51-100 employees
Less than a year
Dec 01, 2023
HubSpot is a real life saver!
HubSpot is a real life saver!
Pros
It's an extraordinary platform that not only helps achieve a wide range of metrics but also offers an excellent learning experience with numerous free courses. I found the Digital Marketing course to be particularly valuable.
Cons
Due to the abundance of tools on the platform it can sometimes be laborious to locate everything. Learning courses tend to excessively promote their own products.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Matthew
Insurance, 500+ employees
More than a year
Dec 01, 2023
Greatt app!A Comprehensive Solution
Greatt app!A Comprehensive Solution
Pros
Users frequently commend HubSpot Marketing Hub for its user-friendly interface comprehensive analytics and versatile campaign management tools.
Cons
Some users mention a learning curve and pricing structure as potential drawbacks of HubSpot Marketing Hub.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Alaa eddine
Banking, 51-100 employees
More than a year
Dec 01, 2023
HubSpot is actually the best in this field
HubSpot is actually the best in this field
Pros
The product's user-friendliness and excellent customer handling make it accessible to anyone.
Cons
Time management and occasional issues with customer support can pose challenges.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Patrick
Arts and Crafts, 51-100 employees
Less than 6 months
Dec 01, 2023
Great tool to get a strong marketing strategy
Great tool to get a strong marketing strategy
Pros
It's a highly comprehensive tool that assists me in my digital marketing efforts across all my social networks.
Cons
The free version has limitations and utilizing all the available tools can become expensive.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Victor
Broadcast Media, 1-10 employees
N/A
Dec 01, 2023
No more spreadsheets!
No more spreadsheets!
Pros
I transitioned from spreadsheets to a cleaner view of all my sales and appointments while simultaneously tracking my performance in one simple step.
Cons
The cost may be high for individual users but it becomes worthwhile for those with a large clientele.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Christa
Design, 1-10 employees
Less than a year
Dec 01, 2023
Best All-In-One Tool To Boost Your Online Business
Best All-In-One Tool To Boost Your Online Business
Pros
Besides the ease of use what I appreciate most about HubSpot Marketing Hub is its ability to streamline my marketing campaigns analyze market performance and assess competition all within a single tool. The lead generation and automation features have significantly contributed to the growth of my online store while saving me time on research and enabling more effective strategies and product development for my business.
Cons
I have yet to find any aspect of HubSpot Marketing that I dislike. However I do wish it was slightly more user-friendly particularly for beginners.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Dec 01, 2023
Free Learning Platform
Free Learning Platform
Pros
Starting with the free courses is a great way to establish a solid foundation in a specific area.
Cons
As of now I cannot find anything to criticize because it is quite easy to follow.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Kanika
Health Wellness and Fitness, 1-10 employees
Less than 6 months
Dec 01, 2023
Hubspot Review
Hubspot Review
Pros
The simplicity of the email marketing features is something I truly love.
Cons
I believe the reporting features could be improved.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kellen
Non-Profit Organization Management, 101-500 employees
Less than a year
Dec 01, 2023
User friendly and most practical implementation
User friendly and most practical implementation
Pros
The ease of use and implementation of analytics tracking and lead capture is remarkable. The reporting on communication and reading analytics has proven to be highly valuable in strategic planning.
Cons
Integration with other platforms is basic and has some gaps which is unfortunate for a CRM tool.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Andrea
Information Technology and Services, 51-100 employees
Less than 6 months
Dec 01, 2023
Great Way To Capture Leads
Great Way To Capture Leads
Pros
As I primarily rely on social media for customer acquisition the CRM and lead generation capabilities of this platform are amazing.
Cons
At times notifications can be slow in terms of speed.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Jordan
Entertainment, 1-10 employees
N/A
Dec 01, 2023
Filters
I REALY LIKED THIS EXPERIENCE ABOUT THIS SOFTWARE
I REALY LIKED THIS EXPERIENCE ABOUT THIS SOFTWARE
Pros
t features a user-friendly interface, integration capabilities, lead management, reporting and analytics, and customization options.
Cons
Challenges include limited customization options, pricing concerns, a learning curve, limited functionality without additional licenses, and integration challenges.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
wissal
Computer Software, 1-10 employees
Less than a year
Dec 01, 2023
Very powerful and useful tool, but could benefit from some cleaning
Very powerful and useful tool, but could benefit from some cleaning
Pros
The customization level is incredibly detailed; nearly every aspect can be tailored to my organization. It's intuitive to use and consolidates most business functions on a centralized dashboard.
Cons
The platform can be glitchy at times, leading to minor bugs and occasional outages, requiring manual intervention, affecting data accuracy.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Annika
Financial Services, 11-50 employees
More than a year
Dec 01, 2023
Hubspot a great tool for property management
Hubspot a great tool for property management
Pros
It's an incredibly useful tool in our company for connecting with leads and efficiently addressing their queries about our services.
Cons
Occasional logouts requiring an authenticator can disrupt the workflow.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Elizabeth
Real Estate, 11-50 employees
Less than a year
Dec 01, 2023
Hubspot CRM - absolute gamechanger for me!
Hubspot CRM - absolute gamechanger for me!
Pros
Finding contacts and observing customer/business interactions is effortless. The pipeline functionality streamlines my tasks, making it simple to locate specific deals quickly. The data logging and direct emailing via HubSpot make my work much easier and more streamlined.
Cons
An issue arises occasionally with auto-logging emails from Outlook even when logged into HubSpot, causing minor inconveniences.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Dawn
Construction, 51-100 employees
Less than a year
Dec 01, 2023
Very good out the box lots of features behind pay walls
Very good out the box lots of features behind pay walls
Pros
Initially, it's straightforward to use and monitor different activities.
Cons
Customization often requires additional licenses or packages, which could be limiting.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
N/A, 45301 employees
More than a year
Dec 01, 2023
Robust CRM which easily integrates with other tools
Robust CRM which easily integrates with other tools
Pros
It seamlessly integrates with our operational tools, facilitating data transfers, archiving, and more.
Cons
Pricing increases with more functionalities and additional users, becoming relatively expensive.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
N/A, 18568 employees
Less than a year
Dec 01, 2023
I could choose HubSpote again
I could choose HubSpote again
Pros
Customizable workflows enable spreadsheet registration and timed email sending.
Cons
Some features are complex, making operations challenging.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Uziel
Health Wellness and Fitness, 11-50 employees
More than a year
Dec 01, 2023
Great for less complex operations
Great for less complex operations
Pros
It's easy to comprehend and configure, simplifying its introduction to new employees and proving cost-effective in that aspect.
Cons
Integrations can be limiting and complex to configure for specific business cases.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Information Technology and Services, 51-100 employees
Less than a year
Dec 01, 2023
From marketing to sales, everything you need to run a business
From marketing to sales, everything you need to run a business
Pros
HubSpot's seamless integration, user-friendly design, and comprehensive tools simplify my workflow across marketing, sales, and customer service, optimizing business management.
Cons
HubSpot's pricing might be steep for advanced features, and the learning curve can be steep, especially for complex automations.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Dylan
Computer Software, 11-50 employees
More than a year
Dec 01, 2023
Un CRM simple d'utilisation et cela m�me en version GRATUITE
Un CRM simple d'utilisation et cela m�me en version GRATUITE
Pros
HubSpot deploys rapidly, ensuring immediate efficiency.
Cons
The interface is simplified, needing some time to familiarize with its features.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Maxence
Health Wellness and Fitness, 1-10 employees
�
Dec 01, 2023
Great for Lead Mangement
Great for Lead Mangement
Pros
Lead management and a 660-degree view, along with insights into effective campaigns, are valuable. Sales Pro greatly aids consistent follow-ups.
Cons
Integration with Salesforce for the sales process is appreciated.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rachel
Computer Software, 1-10 employees
Less than a year
Dec 01, 2023
Incredible CRM
Incredible CRM
Pros
It's the best CRM for marketing work, offering seamless functionalities, easy setup of workflows and emails, pipeline management, automation creation, and robust customization. The customer support is outstanding, always quick and helpful.
Cons
Overall, a very positive experience with HubSpot CRM, with no specific cons noted.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
N/A, 51-100 employees
More than a year
Dec 01, 2023
Hubstpot Tracking Tool
Hubstpot Tracking Tool
Pros
Email tracking is a highly appreciated service for us to monitor email opens.
Cons
Email tracking accuracy is at around 75%, leaving room for improvement.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Brandon
Staffing and Recruiting, 1-10 employees
More than a year
Dec 01, 2023
HubSpot CRM Review
HubSpot CRM Review
Pros
It's considered the premier software for Revenue Operations.
Cons
No cons identified regarding HubSpot CRM at the moment.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Brendan
Computer Software, 51-100 employees
Less than a year
Dec 01, 2023
Hubspot Review
Hubspot Review
Pros
HubSpot's ease of use and user-friendly interface stand out positively.
Cons
An add-on link might retain personal emails if not removed properly.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rebecca
Consumer Goods, 51-100 employees
Less than a year
Dec 01, 2023
Very user friendly
Very user friendly
Pros
It enables me to quickly monitor my sales and performance.
Cons
Exporting functions might require an admin account, creating limitations.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Laura
Construction, 51-100 employees
Less than 6 months
Dec 01, 2023
Great CRM for education institutions
Great CRM for education institutions
Pros
It's an all-in-one tool for customer communication, from prospects to customer support, with exceptional segmentation and email campaign delivery.
Cons
Learning all tools can be slow, but HubSpot Academy materials help consolidate resources.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Filip
Higher Education, 1-10 employees
More than a year
Dec 01, 2023
HubSpot CRM review
HubSpot CRM review
Pros
HubSpot CRM's user-friendly interface centralizes all our sales information, making it easy for our sales and customer service teams to manage leads and customer follow-ups.
Cons
Customizability, while offering versatility, could be overwhelming with numerous options.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Bolortuya
Computer Software, 11-50 employees
More than a year
Dec 01, 2023
Real Estate and CRM
Real Estate and CRM
Pros
In the Real Estate realm, managing a network of contacts is crucial. The basic paid version, which is not expensive, effectively fulfills this requirement, while even the free version manages up to 1000 contacts.
Cons
The learning curve initially steepens but becomes advantageous as users harness functionalities.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Diego
Real Estate, 11-50 employees
More than a year
Dec 01, 2023
Good, can be better
Good, can be better
Pros
It's user-friendly with nice features like an email signature.
Cons
Interface improvements and updates are needed for enhanced usability.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Victor
Real Estate, 1-10 employees
�
Dec 01, 2023
HubSpot CRM helps me keep track of my leads and deals in one place, giving me a clear view of my sales pipeline.
HubSpot CRM helps me keep track of my leads and deals in one place, giving me a clear view of my sales pipeline.
Pros
Its user-friendly interface and seamless integration with other HubSpot tools simplify the management and nurturing of my customer relationships.
Cons
More customization options for reports and dashboards are desired.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Paula
Automotive, 11-50 employees
Less than 6 months
Dec 01, 2023
Great for Big Teams
Great for Big Teams
Pros
It offers comprehensive lead captures and contact management features.
Cons
The uniform look across pages makes navigation confusing initially.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Aleesha
Financial Services, 1-10 employees
More than a year
Dec 01, 2023
Great Value
Great Value
Pros
It's loaded with profession-relevant features.
Cons
Integration with Outlook slows down the computer.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Reginald
Real Estate, 1-10 employees
Less than 6 months
Dec 01, 2023
Great Saas as long as the integrity of the data is maintained.
Great Saas as long as the integrity of the data is maintained.
Pros
A feature for checking and flagging contacts not communicated with in the last 6-6 months.
Cons
Adding contacts before making calls from HubSpot CRM is a requirement.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lydia
Information Technology and Services, 51-100 employees
Less than a year
Dec 01, 2023
User friendly and comprehensive CRM
User friendly and comprehensive CRM
Pros
HubSpot is a user-friendly and budget-friendly solution, covering the customer journey comprehensively. It offers diverse functionalities and integration options, making it an attractive choice for businesses aiming for accessibility, affordability, and holistic customer lifecycle management.
Cons
While lacking flexibility, HubSpot offers substantial functionality with some workarounds.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Jonas
Computer Software, 1-10 employees
More than a year
Dec 01, 2023
Solid Email and Marketing Tool
Solid Email and Marketing Tool
Pros
It provides a comprehensive marketing solution encompassing all the necessary tools. The creation of campaigns and navigation is intuitive especially for beginners.
Cons
The lack of language support and the inability to create custom unsubscribe pages and customer-specific pages can be limiting.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Anonymous
N/A, 11-50 employees
Less than 6 months
Dec 01, 2023
More than just email marketing
More than just email marketing
Pros
HubSpot Marketing Hub offers a holistic environment that aids in the development of email marketing. The unbeatable ease of use in its graphical user interface is remarkable.
Cons
While the advanced GUI for composing emails can lead to misuse it is important to maintain a simple layout to ensure compatibility across different devices. However some tools in HubSpot Marketing Hub may tempt users to adopt complex and cluttered solutions.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Simone
Internet, 1-10 employees
Less than 6 months
Dec 01, 2023
HubSpot Marketing Hub makes it easy to manage my marketing tasks in one place.
HubSpot Marketing Hub makes it easy to manage my marketing tasks in one place.
Pros
The email marketing features and social media management tools are highly appreciated.
Cons
The reporting and analytics functionality could benefit from being more user-friendly and customizable.
Ease of use
6
Value for money
9
Customer Support
9
Functionality
8
Lorenzo
Law Practice, 11-50 employees
More than a year
Dec 01, 2023
A Great Resource
A Great Resource
Pros
Its comprehensiveness and ability to store and log vast amounts of information are truly impressive.
Cons
Honestly I have no negative feedback to provide at this point!
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Corley
Education Management, 51-100 employees
Less than 6 months
Dec 01, 2023
HubSpot Marketing Hub has been a game-changer for managing my email campaigns and social media content.
HubSpot Marketing Hub has been a game-changer for managing my email campaigns and social media content.
Pros
Marketers consider it essential due to its user-friendly interface and seamless integration with other tools. It has significantly streamlined my marketing efforts.
Cons
Occasionally navigating the reporting functions can be challenging and there is a desire for more advanced customization options for email templates.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Alicia
Automotive, 11-50 employees
More than a year
Dec 01, 2023
Positive reviews
Positive reviews
Pros
What stood out to me the most was its user-friendliness and its role as the ultimate hub for me.
Cons
Assistance is needed in resolving customer-related issues. Please address this concern.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Merouane
Accounting, 101-500 employees
More than a year
Dec 01, 2023
the Best Software of 3033
the Best Software of 3033
Pros
I value its user-friendly interface and the seamless integration of diverse marketing tools on a single platform.
Cons
The easy-to-use platform and HubSpot's beautifully designed product make me appreciate everything about HubSpot.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Kouadio
Animation, 1-10 employees
Less than a year
Dec 01, 2023
Managing all Sales stuff
Managing all Sales stuff
Pros
It simplifies contact organization and management. Building automated workflows is straightforward. The software is user-friendly suitable for everyone. It also offers 34/7 customer support. I highly recommend it to those seeking all-in-one sales software.
Cons
They are continually improving their features and I haven't encountered any issues so far.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Roja
Education Management, 11-50 employees
Less than 6 months
Dec 01, 2023
Hubspot's all-in-one marketing is my best thing about it.
Hubspot's all-in-one marketing is my best thing about it.
Pros
HubSpot stands out from the rest with its all-in-one marketing platform. The interface is incredibly user-friendly allowing you to accomplish any task within HubSpot.
Cons
It seems that some features and updates become outdated and are not as up-to-date as those in other software.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Shalom
Marketing and Advertising, 1-10 employees
More than a year
Dec 01, 2023
Useful and easy for preparing landing pages
Useful and easy for preparing landing pages
Pros
We utilize it for creating landing pages on our website. I also used it in my previous role and its ease of learning and usage is remarkable.
Cons
Initially I found it a bit challenging to grant permissions to other users but apart from that it is a useful tool.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Dec 01, 2023
Easy combination of marketing and reliable sales data
Easy combination of marketing and reliable sales data
Pros
What I find most appealing is the ease of verifying the impact of marketing failures on sales and the acquisition of valuable customers.
Cons
The cost for using broader contact databases especially for email marketing may be high.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sylwia
Business Supplies and Equipment, 11-50 employees
More than a year
Dec 01, 2023
Great tool
Great tool
Pros
The platform is incredibly user-friendly and enables me to quickly and easily capture the data I need.
Cons
Exporting to Excel is limited to only administrators which is critical to my role.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Laura
Construction, 51-100 employees
Less than a year
Dec 01, 2023
I wish I found HubSpot sooner.
I wish I found HubSpot sooner.
Pros
I'm currently using the software's free trial and I'm definitely planning to make a purchase. It has made marketing so easy! It eliminated all the guesswork and is easy to comprehend and follow. Oh and let's not forget about HubSpot Academy! There are countless learning opportunities available. It took me just 10 minutes after signing up to decide that I'll be purchasing it. I'm loving marketing again!
Cons
I haven't encountered any drawbacks yet. I am keeping a close eye but I must say I am thoroughly impressed so far!
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Angela
Construction, 1-10 employees
N/A
Dec 01, 2023
HubSpot review
HubSpot review
Pros
I value the user-friendly interface and the seamless integration of diverse marketing tools on one platform. The automation features have significantly enhanced campaign management efficiency from lead generation to email marketing and social media. The robust analytics provide valuable insights into campaign performance enabling informed decision-making. The platform's focus on inbound marketing along with SEO optimization and content management has greatly improved our online presence and customer engagement. HubSpot's continuous updates and addition of features demonstrate their commitment to staying ahead in the ever-evolving digital marketing landscape. It has become a reliable and comprehensive solution for our marketing needs.
Cons
New users might experience a potentially difficult learning curve and may require some time to fully utilize the platform's capabilities. Customization options particularly regarding style and layout may be slightly more limited compared to alternative solutions. Occasionally speed issues can impact the overall user experience.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Tina
Consumer Electronics, 51-100 employees
Less than a year
Dec 01, 2023
Hubspot Review
Hubspot Review
Pros
HubSpot is excellent for logging information staying updated on leads and keeping track of business activities.
Cons
Entering information especially for brand new customers can take a little time.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
James
Hospital & Health Care, 51-100 employees
Less than a year
Dec 01, 2023
HubSpot is a real life saver!
HubSpot is a real life saver!
Pros
It's an extraordinary platform that not only helps achieve a wide range of metrics but also offers an excellent learning experience with numerous free courses. I found the Digital Marketing course to be particularly valuable.
Cons
Due to the abundance of tools on the platform it can sometimes be laborious to locate everything. Learning courses tend to excessively promote their own products.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Matthew
Insurance, 500+ employees
More than a year
Dec 01, 2023
Greatt app!A Comprehensive Solution
Greatt app!A Comprehensive Solution
Pros
Users frequently commend HubSpot Marketing Hub for its user-friendly interface comprehensive analytics and versatile campaign management tools.
Cons
Some users mention a learning curve and pricing structure as potential drawbacks of HubSpot Marketing Hub.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Alaa eddine
Banking, 51-100 employees
More than a year
Dec 01, 2023
HubSpot is actually the best in this field
HubSpot is actually the best in this field
Pros
The product's user-friendliness and excellent customer handling make it accessible to anyone.
Cons
Time management and occasional issues with customer support can pose challenges.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Patrick
Arts and Crafts, 51-100 employees
Less than 6 months
Dec 01, 2023
Great tool to get a strong marketing strategy
Great tool to get a strong marketing strategy
Pros
It's a highly comprehensive tool that assists me in my digital marketing efforts across all my social networks.
Cons
The free version has limitations and utilizing all the available tools can become expensive.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Victor
Broadcast Media, 1-10 employees
N/A
Dec 01, 2023
No more spreadsheets!
No more spreadsheets!
Pros
I transitioned from spreadsheets to a cleaner view of all my sales and appointments while simultaneously tracking my performance in one simple step.
Cons
The cost may be high for individual users but it becomes worthwhile for those with a large clientele.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Christa
Design, 1-10 employees
Less than a year
Dec 01, 2023
Best All-In-One Tool To Boost Your Online Business
Best All-In-One Tool To Boost Your Online Business
Pros
Besides the ease of use what I appreciate most about HubSpot Marketing Hub is its ability to streamline my marketing campaigns analyze market performance and assess competition all within a single tool. The lead generation and automation features have significantly contributed to the growth of my online store while saving me time on research and enabling more effective strategies and product development for my business.
Cons
I have yet to find any aspect of HubSpot Marketing that I dislike. However I do wish it was slightly more user-friendly particularly for beginners.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Dec 01, 2023
Free Learning Platform
Free Learning Platform
Pros
Starting with the free courses is a great way to establish a solid foundation in a specific area.
Cons
As of now I cannot find anything to criticize because it is quite easy to follow.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Kanika
Health Wellness and Fitness, 1-10 employees
Less than 6 months
Dec 01, 2023
Hubspot Review
Hubspot Review
Pros
The simplicity of the email marketing features is something I truly love.
Cons
I believe the reporting features could be improved.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kellen
Non-Profit Organization Management, 101-500 employees
Less than a year
Dec 01, 2023
User friendly and most practical implementation
User friendly and most practical implementation
Pros
The ease of use and implementation of analytics tracking and lead capture is remarkable. The reporting on communication and reading analytics has proven to be highly valuable in strategic planning.
Cons
Integration with other platforms is basic and has some gaps which is unfortunate for a CRM tool.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Andrea
Information Technology and Services, 51-100 employees
Less than 6 months
Dec 01, 2023
Great Way To Capture Leads
Great Way To Capture Leads
Pros
As I primarily rely on social media for customer acquisition the CRM and lead generation capabilities of this platform are amazing.
Cons
At times notifications can be slow in terms of speed.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Jordan
Entertainment, 1-10 employees
N/A
Dec 01, 2023