Hospital & Health Care, 1-10 employees
More than a year
“email and social tools work well”
Pros
Marketing 360 is very easy to use. I mainly used the email and social media tools and I could also update the website when needed. Overall it made completing my tasks simple and hassle-free.
Cons
When it came to the social media calendar, I wasn't a fan. It was hard for me to quickly tell what had already been posted on any given day and because of that confusion I occasionally ended up posting the same content twice thanks to the calendar layout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
Less than a year
“analytics help develop a strategy”
Pros
Because of the reporting and analytics, I am able to develop a strategy for myself by reviewing the data. This continues to be my favorite feature.
Cons
I cannot think of a feature I dislike the most. Since it's so convenient and affordable, it really distinguishes the app in its area overall to me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Financial Services, 1-10 employees
Less than a year
“wasted eight thousand USD”
Pros
I couldn't even get the software to run so I could find out what it was supposed to do.
Cons
My team and I paid $8,000 up front and have nothing to show for it and we're now two months behind schedule.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
5
Consumer Goods, 1-10 employees
Less than a year
“Helps confront hurdles”
Pros
Using Marketing 360 has helped me confront my company's business hurdles directly and it's enabled me to map out and strategize for the company's future growth.
Cons
I'd really like to see the platform add more posting integrations for Snapchat and TikTok in future updates, as that would make social scheduling much more seamless for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Attorney, 11-50 employees
“Nick manages online presence well”
Pros
Marketing 360 has met every one of my online marketing needs and I wouldn't hesitate to recommend them. They consistently do an excellent job managing my online presence and they adapt as the landscape changes by keeping me informed about new opportunities to grow. My account manager Nick is wonderful too as he organizes our activities well and takes the lead in steering our campaigns.
Cons
Thankfully, I haven't experienced any issues with Marketing 360 since they have fulfilled every commitment they made.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Environmental Services, 11-50 employees
More than a year
“User friendly and easy to navigate”
Pros
Marketing 36 software is user friendly and easy to navigate.
Cons
We cannot find anything we dislike about Marketing 360.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than a year
“Team keeps us on track”
Pros
Its tool and their team of associates consistently go above and beyond with both their software and customer support. They keep our team on track, alert us to the next steps we should take and using their platform has made grasping all aspects of the marketing world surprisingly simple and easy to understand.
Cons
Really wish we'd found them earlier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than a year
“Features right where needed”
Pros
The software is easy to use and all the features are right where I need them. When I have questions, it's simple to contact my Account Manager and the experience is always pleasant.
Cons
Honestly I cannot think of any negatives to mention. My time with this service has been genuinely excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Medical Devices, 1-10 employees
Less than a year
“Raised the bar for marketing software”
Pros
Marketing 360 is very easy to use. Also the team is clearly committed to providing a high-quality product and service. Overall they have raised the bar for marketing software.
Cons
I'd like to see more detailed information and broader outreach to prospective customers. It would help if there was greater enthusiasm, deeper and more distinctive content and a product questions-and-answers section on the Facebook page to build interest and generate orders.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Retail, 11-50 employees
More than a year
“Support people add the greatest value”
Pros
I have found that the support people are what give this well-designed software its greatest value in practice.
Cons
It took us a while to articulate our business requirements especially while the company was going through growth. we now have a stable team of knowledgeable and talented people.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mental Health Care, 1-10 employees
Less than a year
“Weekly meetings discuss what works”
Pros
What stood out to me was the support and customer service. our weekly meetings were especially useful for discussing what works and what doesn't.
Cons
I felt the CRM lacked customization and its reporting features were restricted especially when I needed graph-inclusive reports.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
Less than 6 months
“easy crm with built-in automation”
Pros
The software is surprisingly easy to use. I have worked with many CRMs, payment systems and website tools and this one matches or even beats some of them. It is overall very easy to navigate! The built-in automation, payment processing and lead-nurturing features are all excellent too.
Cons
Honestly the area that could use work for me is the social media tools. That might be mostly because I haven't spent much time using them. I actually often find it quicker to hop on and post directly to each of my social channels myself rather than through the app.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Integrated perfectly with existing platform”
Pros
When I integrated this tool with our existing platform it worked the best and their team guided us to fine-tune the content until it matched what we needed.
Cons
It's pricier than many marketing solutions but I have found it worthwhile since it means everything is managed for our team and we can relax.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
More than a year
“Help always available”
Pros
I am pleased that help is always available at Marketing 360.
Cons
Personally I have no complaints as everything has been working well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veterinary, 11-50 employees
More than a year
“System integration is simply excellent”
Pros
There is a lot to like but the top one is the system's intergeneration as it is simply excellent.
Cons
From my experience the system's intergeneration was excellent and I encountered NO downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 1-10 employees
More than a year
“Forms make client outreach simple”
Pros
What I really appreciate are the forms and the way they tie into our site which makes it simple for prospective clients to reach out to us.
Cons
However I find the website builder quite difficult to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Entertainment, 11-50 employees
More than a year
“Five years, delighted with outcomes”
Pros
Over the past five years my team and I have relied on Marketing 360 to handle our entire marketing and social media efforts and I cannot recommend them enough. Their people are friendly and extremely knowledgeable and we've been genuinely delighted with the outcomes they've consistently produced for our company.
Cons
I cannot think of anything they should improve. there isn't a feature or service I would change.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 1-10 employees
Less than a year
“Quick and efficient changes”
Pros
It is quite easy to use and I can make changes quickly and efficiently.
Cons
Honestly Im not aware of any issues right now. Im unsure what else to add.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than a year
“Dedicated team grew my business”
Pros
Overall my journey with them has been excellent so far! I work with a dedicated team who guide me through every step, led by [SENSITIVE CONTENT] at Marketing 360. If it weren't for all their effort and support, I genuinely believe my business wouldn't be where it is today!
Cons
I am pleased with how my experience has been up to this point!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than a year
“Call tracking pinpoints lead sources”
Pros
I really like the call tracking feature and how it lets me pinpoint exactly where my leads are coming from.
Cons
There's a ton of data to wade through and unless I already understand what the metrics mean, it can be pretty overwhelming at the start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8