Total 87 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

23%

3

Stars

7%

2

Stars

3%

1

Stars

17%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

H
Hannah

Health, Wellness and Fitness, N/A employees

Less than a year

2.0

VERY disappointed (Except for Web Design)

Pros

I LOVED my web design team. They were attentive, listened to my needs and did a marvelous job. I LOVE my website.

Cons

Except for the initial contact and web design, my experience was terrible. There was a lack of communication and I felt misled multiple times. Despite paying a significant amount, I received little value. While I did manage to secure a partial refund after discussions, I remain hopeful that my negative experience was limited to a few individuals. The person I initially spoke with was great, but the content and social media aspects were among the worst professional encounters I have had.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

4

T
Temple

Automotive, 1-10 employees

Less than a year

4.0

Good organization but more options then needed makes it complicated!

Pros

Everything is good so far.

Cons

The options and tabs feel a bit overwhelming.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

N
Noam

Events Services, 1-10 employees

More than a year

1.0

DO NOT ever use them! they will only hurt your business 0% ROI

Pros

DO NOT EVER USE THEM! They will harm your business more than help it. They built me a site and ran some ads, but the ads had a 0% ROI. Now, they are shutting down the site and forcing me to pay an additional $3000 to transfer it! This is a SCAM.

Cons

They can drain your finances. They create a website for you, then suddenly shut it down, demanding thousands to restore access.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

2

K
Kayce

Apparel & Fashion, N/A employees

Less than 6 months

1.0

A Frustrating Journey with Marketing360: Promises Unfulfilled

Pros

The website creation was a strong start but I ended up doing most of the work once I got the hang of the program.

Cons

Apart from developing the website itself (I handled the rest), this has been a waste of money. I am very disappointed.

Rating Distribution

Ease of use

7

Value for money

2

Customer Support

5

Functionality

7

T
Tori

Food Production, 1-10 employees

Less than a year

5.0

Great team, Easy to Use 360

Pros

Its easy to navigate and facilitates posting reviews for marketing. Its also great for tracking calls and email contacts.

Cons

I wish there was an option to select all for reading inbox messages. Currently, each notification must be individually selected to clear it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Alison

Information Services, N/A employees

Less than a year

5.0

Marketing 360 review

Pros

Marketing 360 is a fantastic tool that helps businesses retain and maintain customers. Its also effective for attracting new customers to your business.

Cons

Marketing 360 requires effort from business owners, but in the end it proves to be worth the investment, paying for itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

T
Trae

Security and Investigations, 11-50 employees

More than a year

5.0

Coastal Protection Inc.

Pros

It is a single platform that is simple to use and easy to update.

Cons

I have no issues with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rono

Computer Software, N/A employees

Less than 6 months

4.0

Let's talk about an efficient yet user friendly software, Marketing 360 has got it all!

Pros

I have been using Marketing 360 for a while and really appreciate their detailed yet user-friendly interface.

Cons

For small and emerging businesses, Marketing 360 comes with a significant price tag.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

V
Valentin

Hospital & Health Care, 1-10 employees

Free Trial

1.0

Worse company to use for marketing in my opinion. Not a company worth deal with. all about sale you

Pros

There are no benefits. This company is only interested in making sales, not providing real customer service. They call you back but only offer empty promises. I was scammed for $2000 after their misleading presentation. I discovered their reputation after signing the contract and requested cancellation the next day. Despite sending letters and making numerous calls to the corporation, managers, and sales reps, they did not cancel my contract for about 30 days. I had to dispute the charges with my bank, but they upheld the contract and did not return my money. My only recourse is a lawsuit. They count on the fact that most people might not sue them. A company that truly cares about its customers would return the money and cancel the contract after just one day. Since they put in no effort, I will get my money back one way or another. If you have had a similar experience, join me in suing these scammers. We need to stand up to them.

Cons

This is simply the worst.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

LS
Liliana Sofia

Supermarkets, N/A employees

Free Trial

4.0

The perfect solution to manage and grow my business in one place

Pros

I easily created text message campaigns and automated messages to target my audience at specific times. I also loved that the platform provided a broad range of business management and marketing tools, so I had everything I needed in one place.

Cons

One aspect I found challenging was the platform's monthly cost. Despite its wide range of features, the pricing seems a bit too much.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

G
Goebel

Automotive, 51-100 employees

Less than a year

4.0

My unmatched experience with Market 360, such a stress reliever

Pros

Marketing 360 helps me target my audience and understand their preferences, which maximizes my sales. I can manage all my social media from a single platform, which saves me the hassle of switching between platforms and saves time. I can also post content simultaneously across all my social accounts. The staff are fantastic brilliant and professional which makes working with them very enjoyable. Their response time is the quickest I've ever experienced. I recommend this tool 100%.

Cons

Marketing 360 consistently exceeds my expectations every single day of use. It is an exceptional tool that never falls short.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
regan

Computer Software, N/A employees

Less than a year

4.0

A Comprehensive Review of Marketing 360

Pros

What I liked most about Marketing 360 is its wide range of features. The software provides a powerful set of tools that are highly effective for our business. Its also very user-friendly which makes it easy for our team to navigate and use. Integrating it with our existing processes was smooth and hassle-free, which saved us valuable time and effort.

Cons

While Marketing 360 boasts numerous strengths, some areas could use improvement. We believe certain features need further development or customization. Initially, we faced challenges with certain aspects of the product, but the responsive support team assisted us in overcoming them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

K
Kenny

Apparel & Fashion, 1-10 employees

Less than a year

1.0

Save Your Time, Money, Sleep, and Cost for Anxiety Medications You Will Need while working with them

Pros

I did like the initial work Marketing 360/MADWIRE did on creating my website. Despite some delays in communication on my end, the final product was visually appealing and I was genuinely happy with the result. Unfortunately, this was the only part of their service that met my expectations.

Cons

Lack of Transparency: I felt genuinely frustrated due to unclear communication regarding service costs, particularly content creation charges. The pricing for short blog posts seemed excessive given their mediocre quality. Quality of Service: I was dissatisfied with the service quality. Content output was disappointing, and the advertising strategy proved ineffective. I achieved better results independently. Customer Service and Communication: I felt blamed for slow communication and believed my requests were disregarded. My account manager failed to deliver tangible results. Refunds and Billing Practices: Unjustified charges, especially for content creation and unused advertising budget, left me infuriated. The company's refusal to refund the unused budget upon contract termination was unjust. Website Shutdown: To aggravate matters, they shut down my website immediately after contract termination.

Rating Distribution

Ease of use

10

Value for money

2

Customer Support

2

Functionality

10

T
Tiago

Computer Software, N/A employees

Less than 6 months

5.0

The awesome Marketing 360 !

Pros

Marketing 360 provides a suite of tools and services that streamline our marketing efforts. From email marketing and social media management to website design, everything we need to connect with our target audience is available on one platform. The website tailors its services to fit our specific business needs. The team of experts assigned to our account is knowledgeable and supportive, offering advice and guidance whenever required. The Marketing 360 interface is intuitive and user-friendly, making it easy for me to manage my marketing campaigns. The platform is well-designed, allowing easy navigation through its various features and tools. One of the standout features is the analytics and reporting capabilities, which offer in-depth insights into our marketing efforts, including detailed reports on website traffic, social media engagement and email campaign performance.

Cons

The cost of Marketing 360 can be steep, particularly for smaller businesses. Nevertheless, the platform's comprehensive features and tailored solutions justify the investment. Like any new software, there is a learning curve to using Marketing 360 effectively. Fortunately, the Marketing 360 team offers substantial support and resources to facilitate our adaptation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Mohamed

Information Technology and Services, 51-100 employees

More than a year

5.0

I like to use Marketing 360 daily and always

Pros

The benefits of the Marketing 360 application allow me to effectively target what the audience wants, achieving many objectives. Its advantages are so many as it is a unique application that suits everyone.

Cons

This excellent app has no downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Eric

Market Research, 500+ employees

More than a year

5.0

It is what professionals require for their projects

Pros

It has all the features needed to run and evaluate campaigns properly. I like this tool because it's among the most accessible, with continually growing capabilities. It can assess clients and elevate brands to higher levels of marketing efficiency and the interface is quite fast which makes adaptation quicker.

Cons

There are no drawbacks to this tool; conversely, I find it much more user-friendly. Its functions are easily manageable for novice professionals while remaining efficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LB
Larry B.

Education Management, 1-10 employees

4.0

Amazing software for beginners

Pros

Working with Marketing 360 has been a joy overall. We love collaborating with the reps they have assigned us, who always go the extra mile to make all-inclusive cross-platform marketing accessible to small business owners. They have hired very knowledgeable professionals, and Im sure how well their clients marketing campaigns perform definitely has to do with their incentives. Im saying this because they are extra generous with their suggestions while remaining non-pushy, incredibly quick to respond, and incredibly patient. Ideal for small business owners who are unable to even begin to traverse the waters of SEO, social media, Google PPC, blogging, etc.

Cons

It is actually good that they do most of the work while letting you take a back seat, but that also means you dont have tight control over your spending. They also dont show how much of the money is being spent where. And that is worsened by the fact that before you spend, the money is transformed into M360 dollars. As a result, you frequently question how your money is converted into Marketing 360 currency since there are no real conversion rates. We can see exactly how much money goes to Google, for example. But I cant deny that the results were getting here are better, and thats what really matters.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

J
JOE

JDL HVAC Services, 11-50 employees

5.0

really happy with it

Pros

My experience with Marketing360 has been thoroughly pleasant. I have loved using Madwire. The customer support is responsive and really courteous. the company is dedicated to providing you with the best work experience and help you make the best of the money spent.

Cons

The product is rather expensive but totally worth the expense in the long run. But only for those who actually want to make it, the results are outstanding.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

D
Danielle

Intelligent Fitness, LLC, 1-10 employees

5.0

LOVE IT

Pros

The entire staff at Madwire is highly professional and amazing to work with. Social Media marketing through Madwire is incredibly easy and efficient with guaranteed results. You do not even need to be tech-savvy to operate this system. Customer support is truly commendable as they are always able to put together a solution for any of the issues I face and provide me with useful advice to make the best of all the available tools. This made our social media marketing easy to understand, easy to execute. I am extremely satisfied with their services, response time, & creativity & recommend Madwire to anyone looking to improve their social media marketing, irrespective of their abilities.

Cons

Zero complaints. highly satisfactory experience

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

LF
logan from

NTFCD , 101-500 employees

3.0

Good but could be better

Pros

The product has some great features to offer. it is user-friendly and very efficient in the tasks it performs.

Cons

Not the most comprehensive software compared to others on the market offer more functions and features for relatively lower prices. Does not make for a good bargain

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8