Meritto Reviews
Total 510 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars7%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
kovid N.
Education Management, 500+ employees
Less than a year
“Helpful filters and a friendly platform
Pros
The feature that probably saves me the most time in Meritto is the filtersbecause they help me organize things better and make my work much more manageable. I find that using them saves me time and makes the whole process feel more convenient from my side.
Cons
Honestly I don't have any major complaints because the filters make things much easier for me and the platform itself feels very user friendly. In my experience it has been working really well and I have found it to be a very good platform overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Joy R.
E-Learning, 500+ employees
Less than 6 months
“strong lead management features
Pros
The CRM is pretty great overall and what really stands out to me is how well it handles lead management. the lead management options are especially impressive and give me a lot of useful ways to track and manage prospects effectively.
Cons
One issue I have noticed is that the ads side tends to lag quite a bit. When I have two Chrome tabs open, the call accept button sometimes disappears and that has been frustrating during use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Abhishek S.
E-Learning, 500+ employees
More than a year
“Effective filters and solid results
Pros
What I like most is how effective the filters are and they really help me get exactly what I need without much effort, everything else has also worked really well and overall I feel the platform is excellent to use.
Cons
If I had to point out one thing, I'd say the dashboard could be made more presentable overall. It works fine for me but I feel a more polished and visually appealing layout would make the experience even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Education Management, 51-100 employees
Less than 6 months
“User-friendly data access
Pros
It is really user friendly and it makes getting the data I need feel very easy through its point-based system.
Cons
handling the data is quite convenient and I am also able to access the app directly through the call feature without much hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saurabh K.
Education Management, 500+ employees
Less than 6 months
“simple and accessible
Pros
Meritto has been very user friendly and simple to access. I find the interface quite basic in a good way which makes it easy to navigate and use without any confusion.
Cons
At this point, I honestly do not have any cons to share about Meritto.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sumit S.
Education Management, 500+ employees
Less than 6 months
“Helpful for customer tracking!
Pros
I find this software really simple to use and it works very well for keeping customer information organized and properly managed. it has been quite effective in handling details without making the process complicated which is something I really appreciate.
Cons
As far as I have seen, everything has been good overall and I do not have any major complaints. The only issue I have noticed is that the site lags although aside from that, my experience has been positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Swetha R.
Education Management, 51-100 employees
Less than 6 months
“accesible lead management tools
Pros
Meritto is really helpful for managing our leads, handling bulk communication and using several other features that support our daily work. It has been contributing a lot to how we manage outreach and organize things more effectively.
Cons
One thing I still wish for is two-way communication on WhatsAppbecause that would make the communication feature much more useful for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mukul S.
Education Management, 500+ employees
Less than a year
“Helpful reminders for admissions
Pros
Something that has made a real difference in how I work is Meritto's reminder functionalitybecause it helps me stay on top of important follow-ups and tasks without missing anything. In my experience those reminders have been genuinely useful and make the admissions workflow feel more organized.
Cons
From what I have seen, NoPaperForms works well as an admissions management platform. I have found it to be a great option for handling admission-related processes overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
RICHA S.
Program Development, 51-100 employees
Less than 6 months
“Convenient calling and data entry
Pros
I find it really convenient to use and it has made both our calling work and date entry much more manageable in day to day use.
Cons
One thing I still want better clarity on is the incoming call data input and how to identify which calls are still pending.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Nusrat B.
Education Management, 500+ employees
Less than a year
“Reliable performance every time
Pros
it has consistently worked really well. I haven't run into lag and the application has stayed up without any downtime for me.
Cons
At this point, I honestly haven't noticed any real downsides. I see it as a great application so far and nothing negative stands out to me yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abhinav S.
E-Learning, 51-100 employees
Less than 6 months
“Friendly interface and efficient access
Pros
It is pretty easy to access and the interface feels clear and user friendly. using it has been a really positive experience overall and I have enjoyed how comfortably everything works.
Cons
So far I honestly haven't come across any drawbacks while using this app. In my experience it has been very efficient and I haven't faced any real issues with its performance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anish kumar s.
Education Management, 500+ employees
Less than 6 months
“Helpful activity and productivity tracking
Pros
I can keep track of every single activity on this platform and it also helps me clearly see my productivity at work. having that level of visibility makes it much easier to understand what I have been doing and how my work is progressing throughout the day.
Cons
I can also view my productivity in detail, including how much work I have completed. this gives a clear picture of my overall output and helps me stay aware of how much I have worked over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harsh K.
E-Learning, 51-100 employees
Less than 6 months
“Good interfaceespecially laggy filters
Pros
I find Meritto quite simple to use and the interface feels clean and user friendly. the UI looks good and overall most things about Meritto have worked well for me.
Cons
What really frustrates me is the lagging issue. While working at Physics Wallah as an Academic Counselor, I have noticed that the NPS slows down a lot whenever I apply filters. Even on a MacBook, the system still lags and that is the one part I genuinely dislike. I really want this to be fixed.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Mrinal Kanti G.
Education Management, 500+ employees
Less than 6 months
“Overpriced and frustrating crm
Pros
To me, this just feels like another CRM on the market and I found that the product has been cluttered with a lot of unnecessary features that only made the overall experience worse.
Cons
one thins that stood out in a bad way was the support which I found pathetic. In my experience the staff came across as arrogant and on top of that, the pricing felt far too high for what was being offered.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
2
Functionality
4
Rohit K.
Education Management, 500+ employees
Less than 6 months
“Efficient workflow across modes
Pros
What keeps my work from feeling chaotic is the way Meritto helps me manage work properly with a well-organized workflow. I am able to handle multiple modes at the same time without things feeling confusing which has really helped me stay productive and keep tasks on track.
Cons
At this point, I honestly don't have anything negative to point out. Since I work on so many different tasks, my experience with Meritto has been very positive overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shefali B.
Education Management, 500+ employees
Less than a year
“Flexible integrations i really value!!
Pros
This tool offers a variety of integration options which has been really useful for connecting it with the other tools I rely on. that flexibility makes the platform more practical for day to day use.
Cons
One issue I have run into is that the Meritto app often doesn't let me place calls directly when I need to. In my usage, that can be frustrating and interrupts the workflow more than I'd like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Veena C.
Education Management, 500+ employees
Less than a year
“Versatile features for many needs
Pros
The reason I don't need to switch between multiple systems is that Meritto comes with a wider range of features and functionsso I can use it for multiple tasks instead of relying on different tools. that variety makes the platform feel much more useful in day to day work.
Cons
Dashboard does not offer enough detailed functionality in some areas. Because of that, I sometimes face difficulty while using itespecially when I need more specific options or deeper visibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rudnya K.
Education Management, 500+ employees
Less than 6 months
“Helpful admission workflow tool
Pros
Where Meritto has made the biggest difference for admissions is the way it handles workflow management for the admission process. I have found it quite user friendly in day to day use and it helps me keep admission-related tasks organized without much confusion.
Cons
My main issue is with the dashboardbecause I feel it could be made more informative and more user friendly to navigate. In my experience having clearer details and a better layout there would make the overall tool even more useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
gopakumaran T.
Higher Education, 51-100 employees
More than a year
“Responsive support, pricey model
Pros
the team has been very responsive and seems to understand timing, situation and context really well when support is needed. I felt that their approach was thoughtful and they usually handled things with good awareness of what was actually required at that moment.
Cons
What didn't sit that well with me was the pricing structure since the cost charged per applicant felt higher than average. On top of that, I also found the advance payment requirement to be on the higher side which made the overall financial commitment feel heavier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ayush K.
Education Management, 500+ employees
Less than a year
“Admissions management done right
Pros
It is really helpful when it comes to handling admissions and enrollments. it keeps things organized and makes the overall process much more manageable. The team has also been fantastic and very supportiveso I'd definitely say they're doing an amazing job.
Cons
What stood out to me as well is that the user interface looks very good and feels user friendly while using it. I also found the payment gateway quite simple to use which made the overall experience even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10