Total 510 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

7%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SG

sahil g.

Education Management, 500+ employees

Less than a year

5.0
February 2024

Helpful prospect tracking

Pros

this has been a good software overall and I can keep track of my prospects without much trouble. It helps me stay updated on follow-ups and manage the process better which has been genuinely useful in my day to day work.

Cons

What has been frustrating for me is that I am unable to fetch reports when I need them and the relocation automation feature is not working on my end. Because of thatsome tasks still need to be handled manually which takes extra time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AAL

Aijaz Ahmad L.

Education Management, 51-100 employees

Less than a year

4.0
February 2024

Helpful details and reliable flow

Pros

the app is very user friendly and runs consistently well. I can access all the information I need in a clear and effective way which makes using it feel convenient and worthwhile.

Cons

I have noticed that the app logs me out on its own which can be a bit inconvenient when I am in the middle of using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LA

Lokesh A.

Education Management, 500+ employees

Less than a year

1.0
February 2024

Helpful lead tracking features

Pros

Meritto is quite helpful for lead management because it lets me keep track of reports and monitor sales prospects in one place. the task management feature is also a useful addition and I like having that option available while managing day to day work.

Cons

What has frustrated methough, is that the automation tool doesn't function properly on my end which affects the workflow. On top of that, I haven't felt that the customer support is up to the markso getting issues resolved has been disappointing.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

5

NS

naman s.

Education Management, 101-500 employees

More than a year

5.0
February 2024

Time-saving and budget-friendly

Pros

What I appreciate most about Meritto is how user friendly the platform feels while still being available at a fairly low cost. I also like that I can run program simulations in one go which helps me save a lot of time during regular work. it makes handling tasks more convenient without adding extra complexity.

Cons

The main dashboard can take a while to load and at times I do experience some lag. While it does not happen constantly, it can slow me down a bit when I am trying to get things done quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VK

Vinayak K.

E-Learning, 500+ employees

Less than a year

5.0
February 2024

Handling high lead volume well

Pros

What makes my daily workload actually feel manageable is how I am able to manage a huge number of leads every single day while still prioritizing them properly. Meritto helps me stay organized and respond based on urgency instead of getting overwhelmed by the volume.

Cons

Honestly I haven't come across anything negative so far. In my use, everything in Meritto has been genuinely helpful and supportive for handling day to day work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SK

Sandeep K.

Education Management, 1-10 employees

Less than a year

4.0
February 2024

Helpful lead tracking experience

Pros

I find Meritto really convenient for managing leads because I can easily keep track of lead details and monitor every activity in one place. it helps me stay organized and makes following up much more manageable.

Cons

the interface still feels like it could be improved further. I'd like to see it become more user friendly and a bit more polished in terms of overall development and design.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VM

VIVIAN M.

Education Management, 500+ employees

More than a year

4.0
February 2024

Flexible crm that just works

Pros

Having worked with many CRMs throughout my career, I can say Meritto stands out as one of the most user friendly I have used. In my experience it has been one of the most user friendly CRM platforms I have worked with throughout my careerespecially when I compare it with other tools I have used before.

Cons

The only downside I have noticed is that whenever I run into a problem, getting in touch with customer support can be a bit challenging and sometimes takes more effort than I would expect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DMP

Dr. Manoranjan P.

Education Management, 500+ employees

More than a year

5.0
February 2024

Powerful admission and lead tracking

Pros

Something that has genuinely simplified our admissions process is how the form filling process supports applicants on its ownso much less dependence is placed on the call center team. In my experience it works as a complete solution because I can manage everything from lead generation and lead tracking all the way to final admission and even fee management in one place. That end-to-end flow has helped me close the sales cycle with fewer dropouts during the process. Another thing I appreciate is the admin dashboard since the analytics available there are genuinely useful for remote monitoring and controlespecially when I am handling online education operations.

Cons

One area where I feel Meritto could do better is collecting feedback from candidates about their admission experience. I'd really like to see that information included directly in the dashboard and presented in a graphical formatbecause that would make it much more practical to review and act on.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PH

Premananda H.

E-Learning, 500+ employees

Less than a year

5.0
February 2024

Really user-friendly overall

Pros

The reason I felt comfortable with Meritto immediately is how well it runs in day to day use and I find it very simple to understand and work with. the platform feels user friendly and I was able to get comfortable with it quickly without much effort.

Cons

though, I feel like some data appears to be missing or not available when I need it which can make things feel a bit incomplete.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

VJ

vatsal j.

E-Learning, 500+ employees

Less than a year

4.0
February 2024

Simple, fast and effective

Pros

This software has been very simple to use and much more effective than the other tools I had used before. I have found it easy to handle in day to day work and it has performed better for me compared to other options.

Cons

What stood out to me is how simple the software feels and how fast the response is in every aspect. I have genuinely liked that everything works quickly which has made my overall experience even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP

Shubhanshi P.

E-Learning, 500+ employees

Less than a year

4.0
February 2024

Custom filters that fit my workflow

Pros

What makes Meritto feel like it was built just for me is how the filters can be customized and the layout can be saved based on my own preferences. That makes the platform feel much more personal to the way I work and I find myself using it more comfortably because of that.

Cons

it does get quite slow. When I am working with heavy data, I end up waiting much longer than I'd like which can be frustrating during busy hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SM

Shibanshu M.

Education Management, 51-100 employees

Less than a year

4.0
February 2024

Feature-rich and dependable support

Pros

What stood out to me was that Meritto turned out to be much more than just a CMS platform. I found that it includes a wide range of marketing and sales features which makes it really seamless to use once I got familiar with it. At first, the platform did feel a little difficult to fully understand because there is so much packed into it but their team has always stepped in whenever I needed help. Meritto has been a dependable and trustworthy brand for Learning Matters by Max Learning Ventures.

Cons

One thing I feel could still be improved is the user interface. In my view, Meritto, formerly known as NoPaperForms, would be even better with a more refined and updated UI.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PS

Prashant S.

Education Management, 500+ employees

More than a year

5.0
February 2024

Better lead organization

Pros

The biggest improvement I have noticed compared to other CRMs is how much better Meritto organizes leads compared to other CRM tools I have used. the lead management feels more structured and practical which makes it easier for me to track follow-ups and stay on top of my pipeline without things getting messy.

Cons

The payment gateways feel a little slower in comparison. While it hasn't been a major issue I do feel the processing speed could be improved to make the overall experience better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SC

Sikha C.

Education Management, 500+ employees

Less than 6 months

5.0
February 2024

Accessible and useful for our team

Pros

What makes Meritto work for our whole team is how unique yet accessible it feels for users and that has made day to day tasks much more manageable for our entire team. the platform helps us work more efficiently because the features are easy to use and support better coordination across the team.

Cons

One issue I have noticed is that it does not work consistently on every Android version and I have occasionally faced problems while using it on certain mobile handsets. In my case, that has made the mobile experience a bit unreliable at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MKR

Maneesh Kumar R.

E-Learning, 51-100 employees

More than a year

5.0
February 2024

User-friendly and reliable

Pros

Meritto is really simple to use and the whole platform feels user friendly from the start. In my experience everything works seamlessly which makes daily tasks much more convenient and comfortable to manage.

Cons

Honestly I haven't come across many drawbacks while using Meritto. So far there hasn't been anything significant that has caused issues for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SM

Shashanka M.

Education Management, 101-500 employees

Less than a year

5.0
February 2024

Helpful daily follow-up reminders

Pros

The feature that helps me start each day with clarity is the daily task notification. It helps me plan my work better and I can set the priority of follow-ups accordingly without missing important tasks.

Cons

I notice users get confused because several steps are required to fill in student details. that part feels a bit lengthy and could be made more easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PD

Peu D.

Education Management, 500+ employees

More than a year

3.0
February 2024

Work from anywhere convenience

Pros

One of the biggest practical advantages for me is that I can use it from practically any corner of India without feeling tied to one place. that kind of accessibility is a big advantage because it lets me stay connected and get work done no matter where I am.

Cons

It seems a bit more focused on money than on offering real flexibility. In my experience I would have appreciated a more balanced approach where flexibility was given just as much importance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GP

Gourav P.

Education Management, 500+ employees

Less than a year

4.0
February 2024

Powerful reporting and scalability

Pros

If you are looking for a CRM that grows with you, here is my experience: Meritto's interface feels user friendlyespecially when I am managing lead flow on a daily basis. It offers a wide range of features along with plenty of customization options which has helped me adapt the platform to the way I work. The reporting feature really stands out to me because the reports are detailed, insightful and actually useful for tracking performance. the product has also scaled quite well as our needs have grown. On top of that, the relationship manager assigned to us has been very prompt, supportive and genuinely helpful whenever I have needed assistance.

Cons

One thing I feel could be improved is the integration speedbecause it doesn't always feel as fast as I'd like. I have also noticed that the mobile app still needs work since the available features are fairly limited right now and that can restrict what I am able to do when I am away from my desk.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RR

REMYA R.

Education Management, 51-100 employees

Less than 6 months

4.0
February 2024

Reliable support and simple handling

Pros

The reason I never feel stranded when something comes up is how convenient Meritto feels to handle in day to day use and I have also consistently received support and service on time whenever needed. that responsiveness makes a real difference and adds to the overall positive experience.

Cons

One thing I feel could be improved is the font size of the lettersbecause it can be a bit difficult to read at times. In my view, that part still has room for improvement to make the platform more comfortable to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AS

Anjitha S.

Education Management, 11-50 employees

Less than 6 months

4.0
February 2024

Helpful graphs, limited filtering

Pros

What I find really useful in Meritto is the graph barbecause it helps me clearly identify the headings and understand the information faster while working through the dashboard.

Cons

At the same time, I feel the limited number of options makes it harder for me to identify prospect candidates properly and separate different categories of candidates the way I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8