Meritto Reviews

“Easy navigation & excellent support

Pros

The interface is easy to navigate, it integrates well and scales with our needs, the support team is excellent and the automation tools save us time by streamlining repetitive tasks in the admissions process.

Cons

Certain features like call tracking and data syncing do not work correctly on mobile devices.

“Performs excellently!!

Pros

It performs excellently and I have not faced any problems so far. Its very user-friendly and easy for anyone to understand and operate.

Cons

As I mentioned before there is nothing that I dislike about this tool.

“effective CRM for student leads

Pros

For our company, Meritto is a very user friendly and effective CRM especially for handling student leads and organizing our follow-up process. Its simpler interface, compared to others like LeadSquare lets our team incorporate it seamlessly into our daily routine. The analytics on the dashboard give us valuable insights into our conversion rates, helping us make smarter decisions to improve our results. And the customization features are also a great fit for a growing company like ours.

Cons

While it has many strengths, it also has a few drawbacks. Such as the mobile app is not as smooth as it could be and sometimes has syncing problems. We also found it difficult to connect its API to our main website.

“Helps us stay connected and organized

Pros

It helps us stay connected with students while keeping our work organized. The quick filters are also great for meeting our targets and it provides a clear record of all completed tasks.

Cons

One thing that frustrates me is when data does not display correctly on the screen.

“Brings together leads from all channels

Pros

Meritto brings together leads from all our channels, both online and offline and consolidates various communication methods into a single platform with a complete lead management system.

Cons

Creating reports is a major challenge. The system is limited to simple 3x3 matrix reports so we cannot control logic changes and the lack of quality testing from the product team causes a lot of frustration for us.

“Automated follow-ups save time

Pros

The automated follow-ups, email campaigns and text reminders help us cultivate potential leads efficiently, saving us a lot of time and manual work.

Cons

I feel like relying completely on a digital platform can be risky because what if the system fails.

“time-saver with pre-filtered leads

Pros

This application is very convenient because all the leads are pre-loaded so we just need to use the filters to sort them.

Cons

The system sometimes signs me out on its own without warning.

“Extremely user-friendly

Pros

It is extremely user-friendly and really helps us drive sales growth.

Cons

We cannot use the same email templates for our raw database, new leads and enrolled students so we have to create separate ones for each.

“Incredibly useful reports

Pros

The reporting in Meritto is incredibly valuable. It gives us clear, actionable insights that help us make better decisions.

Cons

The new OTP login requirement makes it very difficult for us admins to monitor our team members accounts.

“allows tracking of the entire hiring process

Pros

We can track the entire hiring process efficiently from one central location which I like the most.

Cons

It is a good platform but I feel like it should automatically take screenshots at key moments to provide authentic evidence.

“Easy to search for leads with one click

Pros

It is easy to search for leads and find everything we need with one click. Also the platform is simple to use and the tools for staying in touch with potential customers work really well.

Cons

Well it can be very slow at times which makes it difficult for us to work with.

“support team team is the best!!

Pros

I find this platform very user friendly, packed with features and the support team is helpful as they get back to us pretty quickly.

Cons

I cannot get detailed information on where our organic leads are coming from.

“Simple to use for monitoring sales activities

Pros

It is simple to use for monitoring our sales activities and we can easily adjust and modify things to fit our personal preferences.

Cons

There is nothing that I noticed that I count as a disadvantage.

“great interface but can be slow at times

Pros

The interface is simple, so even someone with limited technical skill in our team can operate it without trouble.

Cons

It can be slow sometimes. When I use a specific filter, the page often freezes and loads very slowly. If I have too many tabs open, the main page starts to lag. It also logs me out automatically in the evening.

“Saves time with simple & accurate tracking

Pros

It saves time which makes finding information simple, is accurate and provides easy tracking.

Cons

Keep in mind that you absolutely need a fast internet connection and it takes a skilled user to operate it effectively.

“One-click calling for student contacts

Pros

When I need to call a student, I can do it directly with one click without having to search for their number.

Cons

Everything is working well for me as I do not have any negative feedback.

“Huge advantage for HR and admissions teams

Pros

For our HR and admissions teams, Meritto's automation is a huge advantage. It cuts down on manual work so we can focus on bigger-picture tasks. The analytics also give us great insight into lead quality, conversion rates and how well our campaigns are performing which helps us make smarter decisions.

Cons

For recruitment, I feel like it would be better if it integrated more smoothly with other software to simplify our workflow. Improved customization and reporting would also help us adapt the platform to our specific recruiting needs.

“helpful collaborating tool

Pros

It makes connecting and communicating with people very simple for us.

Cons

Finding specific data can sometimes be a slow and tedious process which I do not like.

“Excellent for handling and sorting leads

Pros

Meritto is excellent for handling leads, sorting them into groups and guiding them through the sales process to boost conversions.

Cons

No cons as the platform provides in-depth analytics, dashboards and reporting tools that help our organization make decisions based on solid data.

“Great call quality!

Pros

I have been using Meritto for a few months now and the experience has been great. The call quality is consistently clear and reliable even on long calls. The layout is user-friendly too and easy to get around, making it simple to set up and manage calls or meetings. I also really like how well it works with my other software which keeps everything running smoothly.

Cons

One thing I noticed is that some important features they mentioned during setup are either hard to find or difficult to use.