
Nimble Reviews
Total 85 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars34%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Ronald Abilmar R.
Computer Software, 1-10 employees
Free Trial
“Everything centralized with this tool
Pros
Super handy because we no longer waste time hunting down scattered information across multiple apps or platforms.
Cons
Would love a bit more flexibility to tweak the look and layout of the platform to match my needs and tastes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
lucia s.
Automotive, 11-50 employees
More than a year
“Ideal for data optimization but pricy
Pros
the degree of data optimization across various categories is impressive.
Cons
it's pricey at first until you grasp its full range of capabilities
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Walter B.
Computer & Network Security, 11-50 employees
More than a year
“Cost efficient CRM for small companies
Pros
For me it's the perfect combination of value and power. The low cost is a huge benefit especially when paired with such a clean, user-friendly interface.. it doesn't feel like a "budget" tool at all. I find it incredibly easy to import my existing data and export reports when I need to. But the best part hands down is the visual tracking and forecasting.
Cons
Right now Nimble provides all the tools we require for our current stage and we're expanding.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alison M.
Information Services, 1-10 employees
More than a year
“the softwaree offers great control over lead management
Pros
Nimble offers a solid set of tools that consistently help generate good-quality leads and support small business owners in managing their daily business operations.
Cons
All in all Nimble's a really handy tool and appears to be worth the investment for most businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Hospital & Health Care, 11-50 employees
Less than 6 months
“easy to learn after some time
Pros
All of it is great.!
Cons
Overall things were solid, can't really find anything to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anil P.
Entertainment, 1-10 employees
Free Trial
“Great for multiple teams management
Pros
At the Alliance we're finding Nimble very useful for our team. We constantly have to relay new ideas and developments to customers and Nimble has helped us keep track of our contact database and manage it correctly allowing us to notify every customer about each update in a prompt and organized manner.
Cons
We enjoyed pretty much everything and intend to purchase the software after the trial finishes. One downside is that newcomers may feel confused at first but after some time getting familiar with it Nimble becomes very useful and simple to operate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Agustin F.
Market Research, 101-500 employees
More than a year
“feature-rich but takes time to master
Pros
It's handy because the app offers Kanban boards, analytics dashboards and other features that make planning and running projects smooth. Plus Nimble can automate repetitive work like sending and monitoring emails, logging information and handling other routine tasks that usually eat up time and focus.
Cons
Getting the most out of it takes a bit of time to learn the features but overall it's among the top tools in its category.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sarah B.
Consumer Services, 1-10 employees
Less than 6 months
“all contacts in one place
Pros
Really appreciate being able to view all my contacts and data plus the full history of anything I add to the system which makes it simple to process and tie together things for the business like email workflows and more.
Cons
Seems a bit expensive compared with other providers. I've stuck with a few alternatives for years so this one feels pricier than what I'm used to.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Latrice J.
Real Estate, 11-50 employees
More than a year
“Fast social tracking
Pros
By tracking customers on social media we gathered client details and the software reacts quickly during the rollout of targeted marketing campaigns. It's definitely a great tool that shapes strategy dynamics and supports tactical growth.
Cons
Although Nimble updates all our funnel data in real time, it doesn't let us make direct comparisons between datasets.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Francis O.
Information Technology and Services, 101-500 employees
More than a year
“great task alerts but weak reporting history
Pros
I can save data, set up tasks and receive alerts and reminders for planned tasks
Cons
Can't generate reports from past tasks for internal auditing purposes
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
7
Elijah J.
Financial Services, 500+ employees
More than a year
“simple crm with a learning curve
Pros
Right away Nimble stood out for being so easy to use. The layout is clear and friendly so even non-technical users can make full use of its capabilities. It really excels at organizing contacts, letting me keep all client data in a single spot. Contact details, past interactions, open tasks and important notes are all easy to pull up. That central view has simplified tracking relationships and helped me provide more tailored service.
Cons
With such a broad feature set, I often needed to adjust parts of the app to better match specific workflows. More options to customize things would be helpful. On top of that, it took some time to get comfortable with everything it can do.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Eileen C.
Chemicals, 500+ employees
More than a year
“Powerful but needs more customization
Pros
I guess its the simplest relationship-focused CRM that the team really values, the easy and powerful integrations with other tools are the best part. It also links with Gmail, MS Outlook and social platforms which is handy for tracking customer histories and handling tickets and it helps manage and monitor team performance and activities. The software's flexibility adds to how user-friendly it is. The Nimble Miner feature is especially useful because it shows all the social information around a company just by hovering over the company name. It lets me create strong campaigns that help hit social marketing targets, their support is reliable and quick to respond to online requests and it's great for supporting the sales team with deals handled through Agile.
Cons
One downside to using Agile is that some users may find its interface a little confusing. At first, there's a good chance someone will get puzzled while trying to use it. I don't like that the software has a long list of tips or FAQs, sometimes the information feels repetitive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Riju S.
Information Technology and Services, 101-500 employees
More than a year
“integration friendly
Pros
it's the total package that works perfectly for our size. It starts with an easy-to-use platform that my whole team can jump into without a steep learning curve. I get huge value from the great social network and marketing connectors, they tie everything together seamlessly. The fast extractions and smart tag filtering save me hours of manual work. And the strong interface with Microsoft Outlook keeps our communication flowing right where we already live. Best of all it�s offered at an affordable price point that actually makes sense for a small- to medium-sized business like ours. It feels built for us.
Cons
Nimble does have strengths and overall it meets our needs well. The one real downside I can point to is the price since there are cheaper alternatives available.. some even cost nothing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
ibrahem m.
Health, Wellness and Fitness, 101-500 employees
More than a year
“Good but price still stings
Pros
It's the ideal app when you want to keep all your contacts organized together under one roof.
Cons
Sadly the app isn't entirely free to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Maria A.
Airlines/ Aviation, 11-50 employees
Less than a year
“Not the cheapest option out there
Pros
Nimble is super easy to use and connects smoothly with Office 365 and G Suite.
Cons
Generally enjoy Nimble but ran into a few issues at the start. The learning curve is a bit steep if you're new to CRMs and support isn't as quick to respond as expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Chandan D.
Human Resources, 101-500 employees
Less than a year
“Wish it were free
Pros
What I like most about Nimble is how it gathers data and automates tracking. Nimble is a powerful automation tool that's really simple to use.
Cons
Nimble's neat but there are other AI-powered apps out there and they should make it easier to manage those.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Zahid W.
Oil & Energy, 500+ employees
Free Trial
“Wait until you get a hang of it!
Pros
1. contact organization 2. social media monitoring 3. relationship building, email marketing and it's very easy to use
Cons
Even though Nimble offers a user-friendly interface it could be refreshed to look nicer and be simpler to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Information Technology and Services, 11-50 employees
More than a year
“Loveed the automation part it offers
Pros
Probably the best CRM anyone can use because it offers real advantages like it's easy to navigate, has multiple social media integrations, fits most budgets since it's quite affordable and so it remains one of my favorite CRM tools.
Cons
There isn't a single thing I can find to dislike about Nimble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra L.
Marketing and Advertising, 500+ employees
Less than 6 months
“A design refresh would make things better
Pros
One thing I really like about this software is the fair price and how effortlessly it integrates with other software like Google Apps.
Cons
Nimble's user interface can feel confusing and somewhat hard to navigate at times.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Sofia S.
Retail, 500+ employees
Less than a year
“hard to beat for everyday crm use
Pros
Nimble is a seriously capable and flexible CRM that makes keeping up with customers effortless. It' easy to operate, very simple and offers many tools that let you tailor the setup for individual users. The interface feels tidy and uncluttered which makes moving around and entering information quick and painless. Its reporting and analytics are excellent and help you stay on top of all customer touchpoints and trends in day to day operations.
Cons
The main drawback is that Nimble can be fairly expensive for very small companies on tight budgets. It also demands some technical skill to unlock advanced features and to tweak the platform for each user. On top of that, support can be inconsistent and reaching someone for timely help is sometimes challenging and slow.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7