Anonymous
Real Estate, 1-10 employees
More than a year
“mobile-friendly and easy to use
Pros
For me the fact that it's so simple to operate has been a massive benefit. It's genuinely user-friendly and having full, reliable access on my mobile is a game-changer. It means I can manage things efficiently whether I'm away from my desktop or onsite in person. That flexibility keeps my workflow smooth no matter where I am.
Cons
Other similar lead apps offer better team messaging features. Also most colleagues here don't use it very often.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Theresa G.
Non-Profit Organization Management, 1-10 employees
More than a year
“Strong reporting
Pros
We rely on Nimble's powerful reports to monitor customers and sort them according to their distinct characteristics.
Cons
They force users to log in to register but we'd rather just click a link and sign up without jumping through hoops.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Matt H.
Computer Hardware, 11-50 employees
Less than a year
“Highly customizable but complex
Pros
You can customize flows extensively. That's useful since every company operates in its own way.
Cons
In some areas less really is more and even though being able to customize is useful it sometimes becomes overkill and makes the process more complicated than necessary. The UI also feels too busy.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
6
Functionality
7
Jaime M.
Industrial Automation, 101-500 employees
More than a year
“budget-friendly and easy to use
Pros
Nimble's easy to operate, practical in solving problems and budget-friendly for expanding companies like ours that need focused, hands-on resource management. We designed it around our pain points. It also allows tweaks to match the specific needs of our operation.
Cons
Minor problems we ran into at the start were handled quickly by an experienced team of experts, they're extremely responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor H.
Marketing and Advertising, 101-500 employees
More than a year
“Brings all of contacts in one place
Pros
It pulls all contact details into one place which makes our tasks much simpler. Finding a person's info and the team's past interactions is easy. Another plus is being able to jot notes on profiles, change deal stages and see their social accounts.
Cons
The app really feels disorganized. Sending batch emails to contact lists is a pain because loading all of them at once often fails or is unreliable.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Sara B.
Education Management, 500+ employees
Free Trial
“LinkedIn pro max
Pros
Liked how it felt like LinkedIn plus the interface was simple to use
Cons
No negative experiences to report with this product
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carl D.
Broadcast Media, 11-50 employees
Less than 6 months
“great for email campaigns but pricey
Pros
Perfect for email campaigns and newsletters and really easy to use!
Cons
A bit pricier compared to other options.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
6
Functionality
8
Anonymous
Not Specified, 1-10 employees
“Excellent price software
Pros
Features like group messaging, tracking and detail uploads are particularly useful.
Cons
The email structure is a bit complex and for an average user it is a challenge to navigate it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Sylla
Arts and Crafts, 1-10 employees
Less than 6 months
“Nimble Review
Pros
I have enjoyed using Nimble for its tech support, interface and ease of navigation.
Cons
I think Nimble could benefit from offering more customizable features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sylla N.
Arts and Crafts, 1-10 employees
Less than 6 months
“customer support didn't disappoint at all
Pros
We liked Nimble's support, interface and navigation overall.
Cons
They should add more customizable options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
RAJ KUMAR B.
Accounting, 11-50 employees
Less than 6 months
“easy tracking with occasional lag
Pros
Tracking customer activity is really easy and simple. The app's helpful features reduce the amount of time a user spends.
Cons
Sometimes it lags when a page reloads.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Manav U.
Financial Services, 101-500 employees
Less than 6 months
“Keeps me productive
Pros
Keeps me organised and productive
Cons
Other than Office 365 some newer SaaS tools need more customisation
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Gretchen M.
Food & Beverages, 1-10 employees
Less than 6 months
“quick setup and secure
Pros
Really simple to set up and start using. It doesn't take much time or effort to get a lot from it. Keeps my day organized and secure.
Cons
Wasn't familiar with it at all before giving the product a try.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony R.
Food & Beverages, 101-500 employees
More than a year
“No real downsides
Pros
What helps me most about Nimble at work is that it makes capturing potential clients much easier through new, professional approaches. I also use it to get more detailed sales tracking from each report Nimble generates and besides that I rely on it to distribute tasks across my team so we deliver a more efficient performance. All in all using all of its tools has been quite good.
Cons
I don't have anything I dislike, it feels like a fully rounded platform and every feature has proved useful across the different tasks I regularly handle at work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andres M.
Civil Engineering, 1-10 employees
Less than a year
“simple sales tracking
Pros
Super easy and very simple to operate. For tracking sales it helps cut down expenses considerably and handles lead organization well
Cons
At times their support staff can be somewhat slow to get back
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Irma E.
Oil & Energy, 11-50 employees
Less than a year
“Rising cost is the only issue
Pros
I appreciate the way it neatly arranges all of our clients' data and tracks the sales we make every single day. The best part is the useful follow-up notification feature.
Cons
The thing that bothers me most is the cost, it's become fairly pricey although still worth it. However without upgrading you'll face restricted functionality to use it fully.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
7
Abel A.
Hospitality, 1-10 employees
Less than 6 months
“Needs improvement
Pros
Helps me organize contacts and makes my research easier
Cons
Needs improved lead management, stability and overall functionality
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Yusuf I.
Financial Services, 1-10 employees
Free Trial
“feature-packed but mob app needs work
Pros
it's absolutely packed with powerful features yet it manages to stay simple to use. I never have to hunt for what I need as everything feels simple. And on top of all that customer service has been genuinely helpful whenever I've reached out. It feels like a complete package that just works.
Cons
Mobile app needs improvement. some features are locked behind a paid plan
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Emma S.
Food & Beverages, 500+ employees
Less than a year
“keeps teams aligned and secure
Pros
They tailor how we connect with customers so everyone ends up happy and the processes that fuel business growth are much tighter and easier to manage. The way it runs has left our whole team more content since everyone can access the same info on one platform and it's also much more secure
Cons
They come across as very professional in everything they do and they're consistently vigilant about keeping the whole system running and functioning correctly at all times
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joel Neil W.
Media Production, 500+ employees
Free Trial
“ideal for small businesses
Pros
Perfectly suited to small businesses since it's specifically built for them. being simple and fast is really the cornerstone of its success.
Cons
Probably won't meet the needs of large companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ronald Abilmar R.
Computer Software, 1-10 employees
Free Trial
“Everything centralized with this tool
Pros
Super handy because we no longer waste time hunting down scattered information across multiple apps or platforms.
Cons
Would love a bit more flexibility to tweak the look and layout of the platform to match my needs and tastes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
lucia s.
Automotive, 11-50 employees
More than a year
“Ideal for data optimization but pricy
Pros
the degree of data optimization across various categories is impressive.
Cons
it's pricey at first until you grasp its full range of capabilities
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Walter B.
Computer & Network Security, 11-50 employees
More than a year
“Cost efficient CRM for small companies
Pros
For me it's the perfect combination of value and power. The low cost is a huge benefit especially when paired with such a clean, user-friendly interface.. it doesn't feel like a "budget" tool at all. I find it incredibly easy to import my existing data and export reports when I need to. But the best part hands down is the visual tracking and forecasting.
Cons
Right now Nimble provides all the tools we require for our current stage and we're expanding.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alison M.
Information Services, 1-10 employees
More than a year
“the softwaree offers great control over lead management
Pros
Nimble offers a solid set of tools that consistently help generate good-quality leads and support small business owners in managing their daily business operations.
Cons
All in all Nimble's a really handy tool and appears to be worth the investment for most businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Hospital & Health Care, 11-50 employees
Less than 6 months
“easy to learn after some time
Pros
All of it is great.!
Cons
Overall things were solid, can't really find anything to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anil P.
Entertainment, 1-10 employees
Free Trial
“Great for multiple teams management
Pros
At the Alliance we're finding Nimble very useful for our team. We constantly have to relay new ideas and developments to customers and Nimble has helped us keep track of our contact database and manage it correctly allowing us to notify every customer about each update in a prompt and organized manner.
Cons
We enjoyed pretty much everything and intend to purchase the software after the trial finishes. One downside is that newcomers may feel confused at first but after some time getting familiar with it Nimble becomes very useful and simple to operate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Agustin F.
Market Research, 101-500 employees
More than a year
“feature-rich but takes time to master
Pros
It's handy because the app offers Kanban boards, analytics dashboards and other features that make planning and running projects smooth. Plus Nimble can automate repetitive work like sending and monitoring emails, logging information and handling other routine tasks that usually eat up time and focus.
Cons
Getting the most out of it takes a bit of time to learn the features but overall it's among the top tools in its category.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sarah B.
Consumer Services, 1-10 employees
Less than 6 months
“all contacts in one place
Pros
Really appreciate being able to view all my contacts and data plus the full history of anything I add to the system which makes it simple to process and tie together things for the business like email workflows and more.
Cons
Seems a bit expensive compared with other providers. I've stuck with a few alternatives for years so this one feels pricier than what I'm used to.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Latrice J.
Real Estate, 11-50 employees
More than a year
“Fast social tracking
Pros
By tracking customers on social media we gathered client details and the software reacts quickly during the rollout of targeted marketing campaigns. It's definitely a great tool that shapes strategy dynamics and supports tactical growth.
Cons
Although Nimble updates all our funnel data in real time, it doesn't let us make direct comparisons between datasets.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Francis O.
Information Technology and Services, 101-500 employees
More than a year
“great task alerts but weak reporting history
Pros
I can save data, set up tasks and receive alerts and reminders for planned tasks
Cons
Can't generate reports from past tasks for internal auditing purposes
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
7
Elijah J.
Financial Services, 500+ employees
More than a year
“simple crm with a learning curve
Pros
Right away Nimble stood out for being so easy to use. The layout is clear and friendly so even non-technical users can make full use of its capabilities. It really excels at organizing contacts, letting me keep all client data in a single spot. Contact details, past interactions, open tasks and important notes are all easy to pull up. That central view has simplified tracking relationships and helped me provide more tailored service.
Cons
With such a broad feature set, I often needed to adjust parts of the app to better match specific workflows. More options to customize things would be helpful. On top of that, it took some time to get comfortable with everything it can do.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Eileen C.
Chemicals, 500+ employees
More than a year
“Powerful but needs more customization
Pros
I guess its the simplest relationship-focused CRM that the team really values, the easy and powerful integrations with other tools are the best part. It also links with Gmail, MS Outlook and social platforms which is handy for tracking customer histories and handling tickets and it helps manage and monitor team performance and activities. The software's flexibility adds to how user-friendly it is. The Nimble Miner feature is especially useful because it shows all the social information around a company just by hovering over the company name. It lets me create strong campaigns that help hit social marketing targets, their support is reliable and quick to respond to online requests and it's great for supporting the sales team with deals handled through Agile.
Cons
One downside to using Agile is that some users may find its interface a little confusing. At first, there's a good chance someone will get puzzled while trying to use it. I don't like that the software has a long list of tips or FAQs, sometimes the information feels repetitive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Riju S.
Information Technology and Services, 101-500 employees
More than a year
“integration friendly
Pros
it's the total package that works perfectly for our size. It starts with an easy-to-use platform that my whole team can jump into without a steep learning curve. I get huge value from the great social network and marketing connectors, they tie everything together seamlessly. The fast extractions and smart tag filtering save me hours of manual work. And the strong interface with Microsoft Outlook keeps our communication flowing right where we already live. Best of all it�s offered at an affordable price point that actually makes sense for a small- to medium-sized business like ours. It feels built for us.
Cons
Nimble does have strengths and overall it meets our needs well. The one real downside I can point to is the price since there are cheaper alternatives available.. some even cost nothing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
ibrahem m.
Health, Wellness and Fitness, 101-500 employees
More than a year
“Good but price still stings
Pros
It's the ideal app when you want to keep all your contacts organized together under one roof.
Cons
Sadly the app isn't entirely free to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Maria A.
Airlines/ Aviation, 11-50 employees
Less than a year
“Not the cheapest option out there
Pros
Nimble is super easy to use and connects smoothly with Office 365 and G Suite.
Cons
Generally enjoy Nimble but ran into a few issues at the start. The learning curve is a bit steep if you're new to CRMs and support isn't as quick to respond as expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Chandan D.
Human Resources, 101-500 employees
Less than a year
“Wish it were free
Pros
What I like most about Nimble is how it gathers data and automates tracking. Nimble is a powerful automation tool that's really simple to use.
Cons
Nimble's neat but there are other AI-powered apps out there and they should make it easier to manage those.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Zahid W.
Oil & Energy, 500+ employees
Free Trial
“Wait until you get a hang of it!
Pros
1. contact organization 2. social media monitoring 3. relationship building, email marketing and it's very easy to use
Cons
Even though Nimble offers a user-friendly interface it could be refreshed to look nicer and be simpler to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Information Technology and Services, 11-50 employees
More than a year
“Loveed the automation part it offers
Pros
Probably the best CRM anyone can use because it offers real advantages like it's easy to navigate, has multiple social media integrations, fits most budgets since it's quite affordable and so it remains one of my favorite CRM tools.
Cons
There isn't a single thing I can find to dislike about Nimble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra L.
Marketing and Advertising, 500+ employees
Less than 6 months
“A design refresh would make things better
Pros
One thing I really like about this software is the fair price and how effortlessly it integrates with other software like Google Apps.
Cons
Nimble's user interface can feel confusing and somewhat hard to navigate at times.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Sofia S.
Retail, 500+ employees
Less than a year
“hard to beat for everyday crm use
Pros
Nimble is a seriously capable and flexible CRM that makes keeping up with customers effortless. It' easy to operate, very simple and offers many tools that let you tailor the setup for individual users. The interface feels tidy and uncluttered which makes moving around and entering information quick and painless. Its reporting and analytics are excellent and help you stay on top of all customer touchpoints and trends in day to day operations.
Cons
The main drawback is that Nimble can be fairly expensive for very small companies on tight budgets. It also demands some technical skill to unlock advanced features and to tweak the platform for each user. On top of that, support can be inconsistent and reaching someone for timely help is sometimes challenging and slow.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7
Prudencia F.
Research, 101-500 employees
More than a year
“No comparison when it comes to integrations!
Pros
Helps me manage all my contacts, conversations and tasks in one spot so staying organized and efficient is easy. Plus it includes handy features like reminders social media monitoring and CRM integrations.
Cons
Hard to find real flaws with Nimble but importing my contact lists was one of the more challenging tasks for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Verfied User
Program Development, 101-500 employees
More than a year
“not the cheapest but worth the price I guess
Pros
Nimble's my go-to CRM because it's got a clean layout and tons of capabilities. The interface feels user-friendly and powerful so finding contacts or leads by name, email, or other filters is quick. On top of that, it offers many tools for handling customer relationships, such as automated email campaigns, calendar scheduling and conversation tracking.
Cons
At this point there isn't anything I can point to that I dislike about Nimble.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ashutosh K.
Computer Software, 101-500 employees
Less than a year
“Best Email Marketing Yet
Pros
This is definitely the best email marketing software I've used. Would strongly recommend it, I relied on it for multiple marketing campaigns.
Cons
Adding social media management would make marketing a lot more convenient.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Iqra F.
Information Technology and Services, 101-500 employees
More than a year
“Smooth & powerful workflow
Pros
Very simple layout, you don't need any training to get started. It hooks up with lots of different apps social platforms in particular which is really handy. Great for growing your contact list and nurturing clients.
Cons
Costs are steep for smaller companies. The email templates leave a lot to be desired. Certain integrations, such as LinkedIn, can be flaky at times.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
7
Niyazuddin M.
Apparel & Fashion, 500+ employees
More than a year
“All-in-One Sales tool
Pros
Really helpful for handling daily order and sales tasks with full information and provides complete history and reports in one place. It's simple and easy for anyone to pick up. Helps us log every detail so we can refer back later. It keeps track of quantities, tracking info and all specifics of each style.
Cons
No real problems noticed with the app, it's a solid program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harsha S.
Computer Software, 1-10 employees
More than a year
“Nimble is great for productivity
Pros
Nimble pulls customer information from multiple places into a single, easy-to-access hub. That made it faster and simpler to handle contacts which improved communication and boosted productivity. On top of that, the interface is clean and the dashboards are easy to customize so they can be shaped to fit our exact needs and tastes. It also connects with lots of third-party apps like Gmail, Outlook and Slack which helped streamline daily work and cut down on the time wasted jumping between different tools and services.
Cons
Pricing feels a bit on the high side compared to other CRMs out there which may be a sticking point unless you're willing to invest a little more. Also some of the advanced tools and the breadth of customization can be a lot to take in at first, there's a learning curve before everything clicks and you can use all the features comfortably. These are manageable with some time and effort.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Praveen K.
Insurance, 101-500 employees
More than a year
“daily workflow hero
Pros
All the features help me in my day-to-day work life
Cons
They need a strong customer support team that's accessible for every question
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
6
Functionality
9
Joel B.
Consumer Electronics, 1-10 employees
Less than a year
“fast, friendly CRM experience
Pros
It's user-friendly and requires very little training so transitioning from a different CRM into Nimble is quick and painless
Cons
Nimble is quite expensive. While the tool is clearly valuable, slightly lower pricing would likely attract and make it easier for more users to join
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
G�ovanny N.
Graphic Design, 1-10 employees
Less than a year
“Organized customer relationships
Pros
Being on Nimble the tool stood out for how easy and fast it is. Managing contacts is easy and clear and you can sync them with third-party apps like Google, Outlook and LinkedIn. Nimble includes prospecting features to uncover potential contacts and leads. It also has task and project features to keep track of customer touchpoints and organize business work. You can set reminders for calls and meetings, delegate tasks to teammates and monitor how projects are progressing and boost productivity.
Cons
Keep in mind Nimble's cost could feel steep for small firms or tight budgets. Plus, the ability to customize contact fields isn't as extensive as some other CRMs. All that said, we'd still recommend Nimble for companies wanting to strengthen customer relationship workflows. Its rich set of functions and user-friendly design make it a solid option for businesses of various sizes aiming to better manage contacts and organize their operations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Todd B.
Real Estate, 1-10 employees
Less than 6 months
“Budget-Friendly, Smart CRM
Pros
Budget-friendly, visually clean CRM that suits my small business.
Cons
We needed to modify several of their features so they work for our needs but with tweaks it's a stronger choice than most other CRM options we looked into.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
