Total 85 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

34%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Real Estate, 1-10 employees

More than a year

5.0
June 2025

mobile-friendly and easy to use

Pros

For me the fact that it's so simple to operate has been a massive benefit. It's genuinely user-friendly and having full, reliable access on my mobile is a game-changer. It means I can manage things efficiently whether I'm away from my desktop or onsite in person. That flexibility keeps my workflow smooth no matter where I am.

Cons

Other similar lead apps offer better team messaging features. Also most colleagues here don't use it very often.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

8

TG

Theresa G.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
June 2025

Strong reporting

Pros

We rely on Nimble's powerful reports to monitor customers and sort them according to their distinct characteristics.

Cons

They force users to log in to register but we'd rather just click a link and sign up without jumping through hoops.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

MH

Matt H.

Computer Hardware, 11-50 employees

Less than a year

3.0
February 2025

Highly customizable but complex

Pros

You can customize flows extensively. That's useful since every company operates in its own way.

Cons

In some areas less really is more and even though being able to customize is useful it sometimes becomes overkill and makes the process more complicated than necessary. The UI also feels too busy.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

6

Functionality

7

JM

Jaime M.

Industrial Automation, 101-500 employees

More than a year

5.0
January 2025

budget-friendly and easy to use

Pros

Nimble's easy to operate, practical in solving problems and budget-friendly for expanding companies like ours that need focused, hands-on resource management. We designed it around our pain points. It also allows tweaks to match the specific needs of our operation.

Cons

Minor problems we ran into at the start were handled quickly by an experienced team of experts, they're extremely responsive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VH

Victor H.

Marketing and Advertising, 101-500 employees

More than a year

5.0
November 2024

Brings all of contacts in one place

Pros

It pulls all contact details into one place which makes our tasks much simpler. Finding a person's info and the team's past interactions is easy. Another plus is being able to jot notes on profiles, change deal stages and see their social accounts.

Cons

The app really feels disorganized. Sending batch emails to contact lists is a pain because loading all of them at once often fails or is unreliable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

SB

Sara B.

Education Management, 500+ employees

Free Trial

5.0
September 2024

LinkedIn pro max

Pros

Liked how it felt like LinkedIn plus the interface was simple to use

Cons

No negative experiences to report with this product

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD

Carl D.

Broadcast Media, 11-50 employees

Less than 6 months

4.0
September 2024

great for email campaigns but pricey

Pros

Perfect for email campaigns and newsletters and really easy to use!

Cons

A bit pricier compared to other options.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

4.0
July 2024

Excellent price software

Pros

Features like group messaging, tracking and detail uploads are particularly useful.

Cons

The email structure is a bit complex and for an average user it is a challenge to navigate it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

S

Sylla

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
June 2024

Nimble Review

Pros

I have enjoyed using Nimble for its tech support, interface and ease of navigation.

Cons

I think Nimble could benefit from offering more customizable features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN

Sylla N.

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
June 2024

customer support didn't disappoint at all

Pros

We liked Nimble's support, interface and navigation overall.

Cons

They should add more customizable options.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RKB

RAJ KUMAR B.

Accounting, 11-50 employees

Less than 6 months

4.0
May 2024

easy tracking with occasional lag

Pros

Tracking customer activity is really easy and simple. The app's helpful features reduce the amount of time a user spends.

Cons

Sometimes it lags when a page reloads.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MU

Manav U.

Financial Services, 101-500 employees

Less than 6 months

5.0
May 2024

Keeps me productive

Pros

Keeps me organised and productive

Cons

Other than Office 365 some newer SaaS tools need more customisation

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GM

Gretchen M.

Food & Beverages, 1-10 employees

Less than 6 months

5.0
May 2024

quick setup and secure

Pros

Really simple to set up and start using. It doesn't take much time or effort to get a lot from it. Keeps my day organized and secure.

Cons

Wasn't familiar with it at all before giving the product a try.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Anthony R.

Food & Beverages, 101-500 employees

More than a year

5.0
April 2024

No real downsides

Pros

What helps me most about Nimble at work is that it makes capturing potential clients much easier through new, professional approaches. I also use it to get more detailed sales tracking from each report Nimble generates and besides that I rely on it to distribute tasks across my team so we deliver a more efficient performance. All in all using all of its tools has been quite good.

Cons

I don't have anything I dislike, it feels like a fully rounded platform and every feature has proved useful across the different tasks I regularly handle at work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Andres M.

Civil Engineering, 1-10 employees

Less than a year

5.0
April 2024

simple sales tracking

Pros

Super easy and very simple to operate. For tracking sales it helps cut down expenses considerably and handles lead organization well

Cons

At times their support staff can be somewhat slow to get back

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

IE

Irma E.

Oil & Energy, 11-50 employees

Less than a year

4.0
November 2023

Rising cost is the only issue

Pros

I appreciate the way it neatly arranges all of our clients' data and tracks the sales we make every single day. The best part is the useful follow-up notification feature.

Cons

The thing that bothers me most is the cost, it's become fairly pricey although still worth it. However without upgrading you'll face restricted functionality to use it fully.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

7

AA

Abel A.

Hospitality, 1-10 employees

Less than 6 months

3.0
October 2023

Needs improvement

Pros

Helps me organize contacts and makes my research easier

Cons

Needs improved lead management, stability and overall functionality

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

YI

Yusuf I.

Financial Services, 1-10 employees

Free Trial

5.0
September 2023

feature-packed but mob app needs work

Pros

it's absolutely packed with powerful features yet it manages to stay simple to use. I never have to hunt for what I need as everything feels simple. And on top of all that customer service has been genuinely helpful whenever I've reached out. It feels like a complete package that just works.

Cons

Mobile app needs improvement. some features are locked behind a paid plan

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

ES

Emma S.

Food & Beverages, 500+ employees

Less than a year

4.0
September 2023

keeps teams aligned and secure

Pros

They tailor how we connect with customers so everyone ends up happy and the processes that fuel business growth are much tighter and easier to manage. The way it runs has left our whole team more content since everyone can access the same info on one platform and it's also much more secure

Cons

They come across as very professional in everything they do and they're consistently vigilant about keeping the whole system running and functioning correctly at all times

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JNW

Joel Neil W.

Media Production, 500+ employees

Free Trial

5.0
September 2023

ideal for small businesses

Pros

Perfectly suited to small businesses since it's specifically built for them. being simple and fast is really the cornerstone of its success.

Cons

Probably won't meet the needs of large companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RAR

Ronald Abilmar R.

Computer Software, 1-10 employees

Free Trial

5.0
September 2023

Everything centralized with this tool

Pros

Super handy because we no longer waste time hunting down scattered information across multiple apps or platforms.

Cons

Would love a bit more flexibility to tweak the look and layout of the platform to match my needs and tastes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

LS

lucia s.

Automotive, 11-50 employees

More than a year

5.0
August 2023

Ideal for data optimization but pricy

Pros

the degree of data optimization across various categories is impressive.

Cons

it's pricey at first until you grasp its full range of capabilities

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WB

Walter B.

Computer & Network Security, 11-50 employees

More than a year

5.0
July 2023

Cost efficient CRM for small companies

Pros

For me it's the perfect combination of value and power. The low cost is a huge benefit especially when paired with such a clean, user-friendly interface.. it doesn't feel like a "budget" tool at all. I find it incredibly easy to import my existing data and export reports when I need to. But the best part hands down is the visual tracking and forecasting.

Cons

Right now Nimble provides all the tools we require for our current stage and we're expanding.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AM

Alison M.

Information Services, 1-10 employees

More than a year

5.0
July 2023

the softwaree offers great control over lead management

Pros

Nimble offers a solid set of tools that consistently help generate good-quality leads and support small business owners in managing their daily business operations.

Cons

All in all Nimble's a really handy tool and appears to be worth the investment for most businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
July 2023

easy to learn after some time

Pros

All of it is great.!

Cons

Overall things were solid, can't really find anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Anil P.

Entertainment, 1-10 employees

Free Trial

5.0
July 2023

Great for multiple teams management

Pros

At the Alliance we're finding Nimble very useful for our team. We constantly have to relay new ideas and developments to customers and Nimble has helped us keep track of our contact database and manage it correctly allowing us to notify every customer about each update in a prompt and organized manner.

Cons

We enjoyed pretty much everything and intend to purchase the software after the trial finishes. One downside is that newcomers may feel confused at first but after some time getting familiar with it Nimble becomes very useful and simple to operate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AF

Agustin F.

Market Research, 101-500 employees

More than a year

5.0
June 2023

feature-rich but takes time to master

Pros

It's handy because the app offers Kanban boards, analytics dashboards and other features that make planning and running projects smooth. Plus Nimble can automate repetitive work like sending and monitoring emails, logging information and handling other routine tasks that usually eat up time and focus.

Cons

Getting the most out of it takes a bit of time to learn the features but overall it's among the top tools in its category.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

SB

Sarah B.

Consumer Services, 1-10 employees

Less than 6 months

5.0
June 2023

all contacts in one place

Pros

Really appreciate being able to view all my contacts and data plus the full history of anything I add to the system which makes it simple to process and tie together things for the business like email workflows and more.

Cons

Seems a bit expensive compared with other providers. I've stuck with a few alternatives for years so this one feels pricier than what I'm used to.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

LJ

Latrice J.

Real Estate, 11-50 employees

More than a year

4.0
June 2023

Fast social tracking

Pros

By tracking customers on social media we gathered client details and the software reacts quickly during the rollout of targeted marketing campaigns. It's definitely a great tool that shapes strategy dynamics and supports tactical growth.

Cons

Although Nimble updates all our funnel data in real time, it doesn't let us make direct comparisons between datasets.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

FO

Francis O.

Information Technology and Services, 101-500 employees

More than a year

4.0
May 2023

great task alerts but weak reporting history

Pros

I can save data, set up tasks and receive alerts and reminders for planned tasks

Cons

Can't generate reports from past tasks for internal auditing purposes

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

7

EJ

Elijah J.

Financial Services, 500+ employees

More than a year

5.0
May 2023

simple crm with a learning curve

Pros

Right away Nimble stood out for being so easy to use. The layout is clear and friendly so even non-technical users can make full use of its capabilities. It really excels at organizing contacts, letting me keep all client data in a single spot. Contact details, past interactions, open tasks and important notes are all easy to pull up. That central view has simplified tracking relationships and helped me provide more tailored service.

Cons

With such a broad feature set, I often needed to adjust parts of the app to better match specific workflows. More options to customize things would be helpful. On top of that, it took some time to get comfortable with everything it can do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

EC

Eileen C.

Chemicals, 500+ employees

More than a year

5.0
May 2023

Powerful but needs more customization

Pros

I guess its the simplest relationship-focused CRM that the team really values, the easy and powerful integrations with other tools are the best part. It also links with Gmail, MS Outlook and social platforms which is handy for tracking customer histories and handling tickets and it helps manage and monitor team performance and activities. The software's flexibility adds to how user-friendly it is. The Nimble Miner feature is especially useful because it shows all the social information around a company just by hovering over the company name. It lets me create strong campaigns that help hit social marketing targets, their support is reliable and quick to respond to online requests and it's great for supporting the sales team with deals handled through Agile.

Cons

One downside to using Agile is that some users may find its interface a little confusing. At first, there's a good chance someone will get puzzled while trying to use it. I don't like that the software has a long list of tips or FAQs, sometimes the information feels repetitive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RS

Riju S.

Information Technology and Services, 101-500 employees

More than a year

5.0
May 2023

integration friendly

Pros

it's the total package that works perfectly for our size. It starts with an easy-to-use platform that my whole team can jump into without a steep learning curve. I get huge value from the great social network and marketing connectors, they tie everything together seamlessly. The fast extractions and smart tag filtering save me hours of manual work. And the strong interface with Microsoft Outlook keeps our communication flowing right where we already live. Best of all it�s offered at an affordable price point that actually makes sense for a small- to medium-sized business like ours. It feels built for us.

Cons

Nimble does have strengths and overall it meets our needs well. The one real downside I can point to is the price since there are cheaper alternatives available.. some even cost nothing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

IM

ibrahem m.

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0
April 2023

Good but price still stings

Pros

It's the ideal app when you want to keep all your contacts organized together under one roof.

Cons

Sadly the app isn't entirely free to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

MA

Maria A.

Airlines/ Aviation, 11-50 employees

Less than a year

5.0
April 2023

Not the cheapest option out there

Pros

Nimble is super easy to use and connects smoothly with Office 365 and G Suite.

Cons

Generally enjoy Nimble but ran into a few issues at the start. The learning curve is a bit steep if you're new to CRMs and support isn't as quick to respond as expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

CD

Chandan D.

Human Resources, 101-500 employees

Less than a year

4.0
April 2023

Wish it were free

Pros

What I like most about Nimble is how it gathers data and automates tracking. Nimble is a powerful automation tool that's really simple to use.

Cons

Nimble's neat but there are other AI-powered apps out there and they should make it easier to manage those.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

ZW

Zahid W.

Oil & Energy, 500+ employees

Free Trial

5.0
April 2023

Wait until you get a hang of it!

Pros

1. contact organization 2. social media monitoring 3. relationship building, email marketing and it's very easy to use

Cons

Even though Nimble offers a user-friendly interface it could be refreshed to look nicer and be simpler to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Information Technology and Services, 11-50 employees

More than a year

5.0
March 2023

Loveed the automation part it offers

Pros

Probably the best CRM anyone can use because it offers real advantages like it's easy to navigate, has multiple social media integrations, fits most budgets since it's quite affordable and so it remains one of my favorite CRM tools.

Cons

There isn't a single thing I can find to dislike about Nimble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Sandra L.

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
March 2023

A design refresh would make things better

Pros

One thing I really like about this software is the fair price and how effortlessly it integrates with other software like Google Apps.

Cons

Nimble's user interface can feel confusing and somewhat hard to navigate at times.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

SS

Sofia S.

Retail, 500+ employees

Less than a year

4.0
March 2023

hard to beat for everyday crm use

Pros

Nimble is a seriously capable and flexible CRM that makes keeping up with customers effortless. It' easy to operate, very simple and offers many tools that let you tailor the setup for individual users. The interface feels tidy and uncluttered which makes moving around and entering information quick and painless. Its reporting and analytics are excellent and help you stay on top of all customer touchpoints and trends in day to day operations.

Cons

The main drawback is that Nimble can be fairly expensive for very small companies on tight budgets. It also demands some technical skill to unlock advanced features and to tweak the platform for each user. On top of that, support can be inconsistent and reaching someone for timely help is sometimes challenging and slow.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

PF

Prudencia F.

Research, 101-500 employees

More than a year

4.0
March 2023

No comparison when it comes to integrations!

Pros

Helps me manage all my contacts, conversations and tasks in one spot so staying organized and efficient is easy. Plus it includes handy features like reminders social media monitoring and CRM integrations.

Cons

Hard to find real flaws with Nimble but importing my contact lists was one of the more challenging tasks for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

VU

Verfied User

Program Development, 101-500 employees

More than a year

5.0
March 2023

not the cheapest but worth the price I guess

Pros

Nimble's my go-to CRM because it's got a clean layout and tons of capabilities. The interface feels user-friendly and powerful so finding contacts or leads by name, email, or other filters is quick. On top of that, it offers many tools for handling customer relationships, such as automated email campaigns, calendar scheduling and conversation tracking.

Cons

At this point there isn't anything I can point to that I dislike about Nimble.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AK

Ashutosh K.

Computer Software, 101-500 employees

Less than a year

4.0
March 2023

Best Email Marketing Yet

Pros

This is definitely the best email marketing software I've used. Would strongly recommend it, I relied on it for multiple marketing campaigns.

Cons

Adding social media management would make marketing a lot more convenient.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

IF

Iqra F.

Information Technology and Services, 101-500 employees

More than a year

4.0
February 2023

Smooth & powerful workflow

Pros

Very simple layout, you don't need any training to get started. It hooks up with lots of different apps social platforms in particular which is really handy. Great for growing your contact list and nurturing clients.

Cons

Costs are steep for smaller companies. The email templates leave a lot to be desired. Certain integrations, such as LinkedIn, can be flaky at times.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

7

NM

Niyazuddin M.

Apparel & Fashion, 500+ employees

More than a year

5.0
February 2023

All-in-One Sales tool

Pros

Really helpful for handling daily order and sales tasks with full information and provides complete history and reports in one place. It's simple and easy for anyone to pick up. Helps us log every detail so we can refer back later. It keeps track of quantities, tracking info and all specifics of each style.

Cons

No real problems noticed with the app, it's a solid program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HS

Harsha S.

Computer Software, 1-10 employees

More than a year

4.0
February 2023

Nimble is great for productivity

Pros

Nimble pulls customer information from multiple places into a single, easy-to-access hub. That made it faster and simpler to handle contacts which improved communication and boosted productivity. On top of that, the interface is clean and the dashboards are easy to customize so they can be shaped to fit our exact needs and tastes. It also connects with lots of third-party apps like Gmail, Outlook and Slack which helped streamline daily work and cut down on the time wasted jumping between different tools and services.

Cons

Pricing feels a bit on the high side compared to other CRMs out there which may be a sticking point unless you're willing to invest a little more. Also some of the advanced tools and the breadth of customization can be a lot to take in at first, there's a learning curve before everything clicks and you can use all the features comfortably. These are manageable with some time and effort.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

PK

Praveen K.

Insurance, 101-500 employees

More than a year

3.0
February 2023

daily workflow hero

Pros

All the features help me in my day-to-day work life

Cons

They need a strong customer support team that's accessible for every question

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

6

Functionality

9

JB

Joel B.

Consumer Electronics, 1-10 employees

Less than a year

4.0
February 2023

fast, friendly CRM experience

Pros

It's user-friendly and requires very little training so transitioning from a different CRM into Nimble is quick and painless

Cons

Nimble is quite expensive. While the tool is clearly valuable, slightly lower pricing would likely attract and make it easier for more users to join

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

GN

G�ovanny N.

Graphic Design, 1-10 employees

Less than a year

4.0
February 2023

Organized customer relationships

Pros

Being on Nimble the tool stood out for how easy and fast it is. Managing contacts is easy and clear and you can sync them with third-party apps like Google, Outlook and LinkedIn. Nimble includes prospecting features to uncover potential contacts and leads. It also has task and project features to keep track of customer touchpoints and organize business work. You can set reminders for calls and meetings, delegate tasks to teammates and monitor how projects are progressing and boost productivity.

Cons

Keep in mind Nimble's cost could feel steep for small firms or tight budgets. Plus, the ability to customize contact fields isn't as extensive as some other CRMs. All that said, we'd still recommend Nimble for companies wanting to strengthen customer relationship workflows. Its rich set of functions and user-friendly design make it a solid option for businesses of various sizes aiming to better manage contacts and organize their operations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

TB

Todd B.

Real Estate, 1-10 employees

Less than 6 months

5.0
February 2023

Budget-Friendly, Smart CRM

Pros

Budget-friendly, visually clean CRM that suits my small business.

Cons

We needed to modify several of their features so they work for our needs but with tweaks it's a stronger choice than most other CRM options we looked into.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10