
Nimble Reviews
Total 85 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars34%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Real Estate, 1-10 employees
More than a year
“mobile-friendly and easy to use
Pros
For me the fact that it's so simple to operate has been a massive benefit. It's genuinely user-friendly and having full, reliable access on my mobile is a game-changer. It means I can manage things efficiently whether I'm away from my desktop or onsite in person. That flexibility keeps my workflow smooth no matter where I am.
Cons
Other similar lead apps offer better team messaging features. Also most colleagues here don't use it very often.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Theresa G.
Non-Profit Organization Management, 1-10 employees
More than a year
“Strong reporting
Pros
We rely on Nimble's powerful reports to monitor customers and sort them according to their distinct characteristics.
Cons
They force users to log in to register but we'd rather just click a link and sign up without jumping through hoops.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Matt H.
Computer Hardware, 11-50 employees
Less than a year
“Highly customizable but complex
Pros
You can customize flows extensively. That's useful since every company operates in its own way.
Cons
In some areas less really is more and even though being able to customize is useful it sometimes becomes overkill and makes the process more complicated than necessary. The UI also feels too busy.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
6
Functionality
7
Jaime M.
Industrial Automation, 101-500 employees
More than a year
“budget-friendly and easy to use
Pros
Nimble's easy to operate, practical in solving problems and budget-friendly for expanding companies like ours that need focused, hands-on resource management. We designed it around our pain points. It also allows tweaks to match the specific needs of our operation.
Cons
Minor problems we ran into at the start were handled quickly by an experienced team of experts, they're extremely responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor H.
Marketing and Advertising, 101-500 employees
More than a year
“Brings all of contacts in one place
Pros
It pulls all contact details into one place which makes our tasks much simpler. Finding a person's info and the team's past interactions is easy. Another plus is being able to jot notes on profiles, change deal stages and see their social accounts.
Cons
The app really feels disorganized. Sending batch emails to contact lists is a pain because loading all of them at once often fails or is unreliable.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Sara B.
Education Management, 500+ employees
Free Trial
“LinkedIn pro max
Pros
Liked how it felt like LinkedIn plus the interface was simple to use
Cons
No negative experiences to report with this product
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carl D.
Broadcast Media, 11-50 employees
Less than 6 months
“great for email campaigns but pricey
Pros
Perfect for email campaigns and newsletters and really easy to use!
Cons
A bit pricier compared to other options.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
6
Functionality
8
Anonymous
Not Specified, 1-10 employees
“Excellent price software
Pros
Features like group messaging, tracking and detail uploads are particularly useful.
Cons
The email structure is a bit complex and for an average user it is a challenge to navigate it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Sylla
Arts and Crafts, 1-10 employees
Less than 6 months
“Nimble Review
Pros
I have enjoyed using Nimble for its tech support, interface and ease of navigation.
Cons
I think Nimble could benefit from offering more customizable features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sylla N.
Arts and Crafts, 1-10 employees
Less than 6 months
“customer support didn't disappoint at all
Pros
We liked Nimble's support, interface and navigation overall.
Cons
They should add more customizable options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
RAJ KUMAR B.
Accounting, 11-50 employees
Less than 6 months
“easy tracking with occasional lag
Pros
Tracking customer activity is really easy and simple. The app's helpful features reduce the amount of time a user spends.
Cons
Sometimes it lags when a page reloads.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Manav U.
Financial Services, 101-500 employees
Less than 6 months
“Keeps me productive
Pros
Keeps me organised and productive
Cons
Other than Office 365 some newer SaaS tools need more customisation
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Gretchen M.
Food & Beverages, 1-10 employees
Less than 6 months
“quick setup and secure
Pros
Really simple to set up and start using. It doesn't take much time or effort to get a lot from it. Keeps my day organized and secure.
Cons
Wasn't familiar with it at all before giving the product a try.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony R.
Food & Beverages, 101-500 employees
More than a year
“No real downsides
Pros
What helps me most about Nimble at work is that it makes capturing potential clients much easier through new, professional approaches. I also use it to get more detailed sales tracking from each report Nimble generates and besides that I rely on it to distribute tasks across my team so we deliver a more efficient performance. All in all using all of its tools has been quite good.
Cons
I don't have anything I dislike, it feels like a fully rounded platform and every feature has proved useful across the different tasks I regularly handle at work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andres M.
Civil Engineering, 1-10 employees
Less than a year
“simple sales tracking
Pros
Super easy and very simple to operate. For tracking sales it helps cut down expenses considerably and handles lead organization well
Cons
At times their support staff can be somewhat slow to get back
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Irma E.
Oil & Energy, 11-50 employees
Less than a year
“Rising cost is the only issue
Pros
I appreciate the way it neatly arranges all of our clients' data and tracks the sales we make every single day. The best part is the useful follow-up notification feature.
Cons
The thing that bothers me most is the cost, it's become fairly pricey although still worth it. However without upgrading you'll face restricted functionality to use it fully.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
7
Abel A.
Hospitality, 1-10 employees
Less than 6 months
“Needs improvement
Pros
Helps me organize contacts and makes my research easier
Cons
Needs improved lead management, stability and overall functionality
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Yusuf I.
Financial Services, 1-10 employees
Free Trial
“feature-packed but mob app needs work
Pros
it's absolutely packed with powerful features yet it manages to stay simple to use. I never have to hunt for what I need as everything feels simple. And on top of all that customer service has been genuinely helpful whenever I've reached out. It feels like a complete package that just works.
Cons
Mobile app needs improvement. some features are locked behind a paid plan
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Emma S.
Food & Beverages, 500+ employees
Less than a year
“keeps teams aligned and secure
Pros
They tailor how we connect with customers so everyone ends up happy and the processes that fuel business growth are much tighter and easier to manage. The way it runs has left our whole team more content since everyone can access the same info on one platform and it's also much more secure
Cons
They come across as very professional in everything they do and they're consistently vigilant about keeping the whole system running and functioning correctly at all times
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joel Neil W.
Media Production, 500+ employees
Free Trial
“ideal for small businesses
Pros
Perfectly suited to small businesses since it's specifically built for them. being simple and fast is really the cornerstone of its success.
Cons
Probably won't meet the needs of large companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10