Total 85 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

34%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

NSM

Nurul Saidah M.

Banking, 500+ employees

More than a year

5.0
May 2022

CRM Beyond Sales

Pros

It's great to find a CRM that's not solely built for sales reps.. Account Marketing and sales activities can be tracked clearly inside the platform. Pricing is simple with a single plan to pick. Nimble makes sure customers who are the most important part of the business are looked after. It is a fast, reliable tool backed by very helpful customer support.

Cons

There are a few small bugs and annoyances. Often contact thumbnails showed the wrong picture or didn't load. Some email-sending features didn't work like they should and could be flaky. Monitoring social activity was limited to only a handful of networks so the social tracking and insights felt quite constrained.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7

CN

Catherine N.

Research, 500+ employees

More than a year

4.0
May 2022

Reliable Customer Monitoring

Pros

Excellent for monitoring customer interactions and it has dependable data storage in place.

Cons

Signing up for PieSync to link key apps was a hassle. Occasional bugs still pop up now and then.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

KS

Kapil S.

Automotive, 500+ employees

More than a year

5.0
May 2022

simple, smooth UX

Pros

The UI/UX and features are very simple, overall it is simple to use and work smoothly across all kinds of businesses.

Cons

Integrating the software with other systems can be somewhat difficult at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

AM

Amanda M.

Retail, 500+ employees

Less than 6 months

5.0
May 2022

organized & beginner-friendly

Pros

Lets you save and organize computer reminders, keeps contacts handy and helps you reach out to groups with simple templates. Great for a beginner.

Cons

Takes a little getting used to but it's pretty user-friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MSB

Mahipal Singh B.

Information Technology and Services, 500+ employees

Free Trial

5.0
May 2022

Smart Sales Intelligence

Pros

Sales intelligence and smart email tracking are the features we like most. With this tool's help, our team can increase sales by focusing outreach on the ideal customers the sales reps want to engage.

Cons

Right now I don't have any complaints or dislikes about this software to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10