Nurul Saidah M.
Banking, 500+ employees
More than a year
“CRM Beyond Sales”
Pros
It's great to find a CRM that's not solely built for sales reps.. Account Marketing and sales activities can be tracked clearly inside the platform. Pricing is simple with a single plan to pick. Nimble makes sure customers who are the most important part of the business are looked after. It is a fast, reliable tool backed by very helpful customer support.
Cons
There are a few small bugs and annoyances. Often contact thumbnails showed the wrong picture or didn't load. Some email-sending features didn't work like they should and could be flaky. Monitoring social activity was limited to only a handful of networks so the social tracking and insights felt quite constrained.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
7
Catherine N.
Research, 500+ employees
More than a year
“Reliable Customer Monitoring”
Pros
Excellent for monitoring customer interactions and it has dependable data storage in place.
Cons
Signing up for PieSync to link key apps was a hassle. Occasional bugs still pop up now and then.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Kapil S.
Automotive, 500+ employees
More than a year
“simple, smooth UX”
Pros
The UI/UX and features are very simple, overall it is simple to use and work smoothly across all kinds of businesses.
Cons
Integrating the software with other systems can be somewhat difficult at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Amanda M.
Retail, 500+ employees
Less than 6 months
“organized & beginner-friendly”
Pros
Lets you save and organize computer reminders, keeps contacts handy and helps you reach out to groups with simple templates. Great for a beginner.
Cons
Takes a little getting used to but it's pretty user-friendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mahipal Singh B.
Information Technology and Services, 500+ employees
Free Trial
“Smart Sales Intelligence”
Pros
Sales intelligence and smart email tracking are the features we like most. With this tool's help, our team can increase sales by focusing outreach on the ideal customers the sales reps want to engage.
Cons
Right now I don't have any complaints or dislikes about this software to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10