Total 85 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

34%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

PF

Prudencia F.

Research, 101-500 employees

More than a year

4.0
March 2023

No comparison when it comes to integrations!

Pros

Helps me manage all my contacts, conversations and tasks in one spot so staying organized and efficient is easy. Plus it includes handy features like reminders social media monitoring and CRM integrations.

Cons

Hard to find real flaws with Nimble but importing my contact lists was one of the more challenging tasks for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

VU

Verfied User

Program Development, 101-500 employees

More than a year

5.0
March 2023

not the cheapest but worth the price I guess

Pros

Nimble's my go-to CRM because it's got a clean layout and tons of capabilities. The interface feels user-friendly and powerful so finding contacts or leads by name, email, or other filters is quick. On top of that, it offers many tools for handling customer relationships, such as automated email campaigns, calendar scheduling and conversation tracking.

Cons

At this point there isn't anything I can point to that I dislike about Nimble.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AK

Ashutosh K.

Computer Software, 101-500 employees

Less than a year

4.0
March 2023

Best Email Marketing Yet

Pros

This is definitely the best email marketing software I've used. Would strongly recommend it, I relied on it for multiple marketing campaigns.

Cons

Adding social media management would make marketing a lot more convenient.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

IF

Iqra F.

Information Technology and Services, 101-500 employees

More than a year

4.0
February 2023

Smooth & powerful workflow

Pros

Very simple layout, you don't need any training to get started. It hooks up with lots of different apps social platforms in particular which is really handy. Great for growing your contact list and nurturing clients.

Cons

Costs are steep for smaller companies. The email templates leave a lot to be desired. Certain integrations, such as LinkedIn, can be flaky at times.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

7

NM

Niyazuddin M.

Apparel & Fashion, 500+ employees

More than a year

5.0
February 2023

All-in-One Sales tool

Pros

Really helpful for handling daily order and sales tasks with full information and provides complete history and reports in one place. It's simple and easy for anyone to pick up. Helps us log every detail so we can refer back later. It keeps track of quantities, tracking info and all specifics of each style.

Cons

No real problems noticed with the app, it's a solid program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HS

Harsha S.

Computer Software, 1-10 employees

More than a year

4.0
February 2023

Nimble is great for productivity

Pros

Nimble pulls customer information from multiple places into a single, easy-to-access hub. That made it faster and simpler to handle contacts which improved communication and boosted productivity. On top of that, the interface is clean and the dashboards are easy to customize so they can be shaped to fit our exact needs and tastes. It also connects with lots of third-party apps like Gmail, Outlook and Slack which helped streamline daily work and cut down on the time wasted jumping between different tools and services.

Cons

Pricing feels a bit on the high side compared to other CRMs out there which may be a sticking point unless you're willing to invest a little more. Also some of the advanced tools and the breadth of customization can be a lot to take in at first, there's a learning curve before everything clicks and you can use all the features comfortably. These are manageable with some time and effort.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

PK

Praveen K.

Insurance, 101-500 employees

More than a year

3.0
February 2023

daily workflow hero

Pros

All the features help me in my day-to-day work life

Cons

They need a strong customer support team that's accessible for every question

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

6

Functionality

9

JB

Joel B.

Consumer Electronics, 1-10 employees

Less than a year

4.0
February 2023

fast, friendly CRM experience

Pros

It's user-friendly and requires very little training so transitioning from a different CRM into Nimble is quick and painless

Cons

Nimble is quite expensive. While the tool is clearly valuable, slightly lower pricing would likely attract and make it easier for more users to join

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

GN

G�ovanny N.

Graphic Design, 1-10 employees

Less than a year

4.0
February 2023

Organized customer relationships

Pros

Being on Nimble the tool stood out for how easy and fast it is. Managing contacts is easy and clear and you can sync them with third-party apps like Google, Outlook and LinkedIn. Nimble includes prospecting features to uncover potential contacts and leads. It also has task and project features to keep track of customer touchpoints and organize business work. You can set reminders for calls and meetings, delegate tasks to teammates and monitor how projects are progressing and boost productivity.

Cons

Keep in mind Nimble's cost could feel steep for small firms or tight budgets. Plus, the ability to customize contact fields isn't as extensive as some other CRMs. All that said, we'd still recommend Nimble for companies wanting to strengthen customer relationship workflows. Its rich set of functions and user-friendly design make it a solid option for businesses of various sizes aiming to better manage contacts and organize their operations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

TB

Todd B.

Real Estate, 1-10 employees

Less than 6 months

5.0
February 2023

Budget-Friendly, Smart CRM

Pros

Budget-friendly, visually clean CRM that suits my small business.

Cons

We needed to modify several of their features so they work for our needs but with tweaks it's a stronger choice than most other CRM options we looked into.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DU

Dheeraj U.

Staffing and Recruiting, 101-500 employees

More than a year

4.0
February 2023

Multi-platform dashboard

Pros

Overall the Nimble dashboard looks good. Smooth Chrome integration, Facebook connectivity, multiple email accounts and sync with Google Calendar are all available. Affordable with the essential CRM tools. We like how cool it is and the browser add-on is pretty cool. Even though it has lots of features, we don't use many of them. It also plugs into popular services like Mailchimp and Google Analytics so there's no need to manually link different platforms.

Cons

This app could be refined to better fit the needs of businesses using it. More personalized, user-focused options are needed. The ability to move data between environments without leaving a permanent delta clone would be useful. The UI layout hides some functions making them hard to find. So new users should expect to spend some time learning the system.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

6

Functionality

7

EK

Elijah K.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2023

Marketing automation brilliance

Pros

Nimble's marketing automation is brilliant allowing us to connect with potential customers far more effectively via email and the web. It makes it simple to reach social network leads, pull together accurate data about them and have genuine, productive conversations thanks to its clean, user-friendly interface.

Cons

The interface is laggy and display settings don't automatically adjust, they need manual setup every time which often requires workarounds. Email templates are a total headache: template management feels very outdated and the layouts come out wrong. Working with pipeline stages is also a pain. Overall the app seems stuck in the past. It was used here around ten years ago and feels largely unchanged.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MFA

Mohd Farizan A.

Design, 1-10 employees

Less than 6 months

5.0
February 2023

Effortless Sales Tracking

Pros

Nimble CRM is really useful because it lets me not only record conversations with prospects and clients but also track our sales movement over time. It's easy to learn and integrates smoothly with Microsoft Office and other social media apps. The interface stays well organized and is very user-friendly. Since I'm the sole person running my small business, being able to quickly and easily pull up any data I need on the spot has helped me manage my time a lot better.

Cons

We don't have any comments about the cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD

Assimi D.

Telecommunications, 500+ employees

More than a year

4.0
February 2023

simple business booster

Pros

One of the best tools we've used, it has an simple interface and has truly supported the growth of my business over the last year.

Cons

It isn't a bad program though it can be glitchy at times. Apart from those issues, it's fantastic.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Ahmed A.

Internet, 1-10 employees

More than a year

4.0
February 2023

universal access, simple use

Pros

I think one of the best things about nimble is that I can merge all my accounts in a simple, easy way which makes it much easier to get into everything and another benefit is that the app is available on any device worldwide so I'm not limited to a single computer or phone, I can use it at any time, from any place.

Cons

The application is great and doesn't present exaggerated negatives but I find some destinations, especially the main ones, are somewhat crowded during busy periods. That issue could be addressed by creating multiple alternative layouts or routes to prevent overcrowding and make the app easier to use compared with similar applications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RC

Raja C.

Business Supplies and Equipment, 500+ employees

Less than 6 months

5.0
February 2023

Easy & Smooth Deployment

Pros

this app is really easy to use and runs smoothly. we can deploy it within CRM

Cons

the program isn't pricey and gives you plenty of useful support

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DN

Debbie N.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
February 2023

Interactive Contact Insights

Pros

lets people open and engage with their contacts' social accounts, view updates and interact with profiles right inside the app. The layout is simple, the interface makes it simple to organize contacts, leads and the sales funnel. Lead capture is built in so it's easy to grab and save prospects' details. The reporting and analytics are thorough, helping teams follow the pipeline and measure results. It also supports tailoring the contact list and sales stages so you can set it up to match your company's workflows.

Cons

Customization is somewhat restricted: a number of people say the options aren't as deep or flexible as other CRMs. There are occasional technical hiccups reported, like sluggishness and unexpected crashes. And the price can be a hurdle for smaller teams, some find it pricier than comparable CRM choices.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TK

Tonya K.

Hospital & Health Care, 500+ employees

Less than 6 months

4.0
January 2023

Confidence-Building CRM Journey

Pros

We've been using Nimble at the office for only a few months and it's proven both useful and simple to operate. On-demand webinars walk you through every feature and help build confidence while learning the platform.

Cons

There's not much to complain about. if anything it would be nice to get special pricing for long-term customers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

QL

Qaisar L.

Accounting, 1-10 employees

Less than a year

5.0
January 2023

powerful & cost-effective Tool

Pros

A great way to handle your company, contacts, projects and team. Cost-effective and powerful CRM. TeamWave is the top CRM, project management and HRMS tool for small businesses. Sales management. Integrations and APIs. Contact management.

Cons

Email caps can be annoying at times however that's part of running a business and there are options available if you choose to buy into the premium-priced plans.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

AC

Amanda C.

Human Resources, 11-50 employees

Free Trial

4.0
January 2023

Simple Sales, Big Impact

Pros

Really like how simple the sales tools are to use.

Cons

Didn't really get the time to check for anything I might dislike.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7