Nimble
Last Updated
Key Takeaways
Generated from the text of customer reviews
Nimble is a relationship-focused CRM for small businesses and solopreneurs. Users can reduce manual data entry involved in adding and updating contact records, while some note that sending batch emails to larger contact lists can be unreliable at times. Recent updates include AI-powered email sequence generator and Web Chat With AI Helper.
Our Verdict
Nimble CRM is well-suited to solopreneurs and small teams sourcing prospects on LinkedIn who want contact management, enrichment, and email outreach in one plan. Pricing runs higher than comparable small-business CRMs once storage and contact limits push a growing team toward add-ons. We recommend it for organizations focusing on relationship-focused sales workflows.
Overall Rating
Based on 85 users reviews
4.5
Rating Distribution
Positive
94%
Neutral
6%
Negative
0%
Starting Price
$29.90
per seat per month
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Nimble Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Nimble?
Nimble is a cloud-based, relationship-focused CRM designed for small businesses, solopreneurs, and teams working across Microsoft 365 and Google Workspace. The platform populates contact records with interaction histories, social media activity, and business data from LinkedIn, email, and connected applications. It covers contact management, sales pipeline tracking, AI-powered email marketing, email sequences, group messaging, web forms, live chat, and workflow automation. The platform is built around Nimble Prospector for automatic contact enrichment.
What Is Nimble Best For?
Nimble's standout feature is Nimble Prospector, a browser extension that builds contact records directly from LinkedIn, Gmail, and Outlook. It pulls a contact's name, title, company, email, and phone into Nimble, without copy-pasting between tabs. For a solopreneur or small sales team sourcing prospects on LinkedIn, this can reduce work involved in adding contracts.
How Much Does Nimble Cost?
Nimble pricing starts at $29.90/user/month with the Business Plan. The vendor also offers a 14-day free trial for users to test Nimble with up to 5 licenses.
Beyond the subscription, users can also opt for the following add-ons:
- Email Marketing - $15/month
- Data Enrichment - Add credits in increments of 100 for additional $10/month
- Web Chat And Web Forms - $12/month/team
- Contacts And Storage - Add 10GB of storage at $10/month
Reviewers generally rate Nimble well on value for the features included, though pricing is a recurring complaint: several describe it as pricier than comparable small-business CRMs, especially once storage and contact limits push a growing team toward paid add-ons.
Disclaimer: The pricing is subject to change.
Nimble Integrations
Nimble CRM integrates with multiple third-party tools, including:
How Does Nimble Work?
Log in to Nimble or install the Nimble Prospector browser extension to start capturing contacts through these steps:
- Import existing contacts from Microsoft 365, Google Workspace, or a CSV file; Nimble enriches each record with social and business data
- Use the Today Page dashboard for a daily snapshot of pipeline activity, calendar appointments, tasks, and email stats
- Organize contacts into lists and segments using tags, custom fields, and saved search filters
- Build and manage sales deals across visual Kanban pipelines, with tasks, notes, and follow-up reminders attached to each opportunity
- Set up workflow templates to manage repeatable processes across sales, onboarding, or partner management
- Launch email sequences that trigger follow-ups based on recipient actions, sent from your own email address
- Send group messages to segmented contact lists with open and click tracking
- Use AI-powered email marketing to create and send newsletters or campaigns with a drag-and-drop editor
Who Is Nimble For?
The software primarily suits professionals in the following sectors and industries:
- Consumer electronics
- Real estate
- Marketing and advertising
- Non-profit
- Education
Nimble Use Cases
Based on our analysis of Nimble features and user feedback, here are a few scenarios where it fits well:
Solopreneurs And Small Teams That Need A Contact Database
Manual data entry can impact CRM adoption, especially when maintaining records requires a significant time from users. Nimble's records populate from email, social profiles, and the Prospector extension without a team member entering or updating information manually. For a solopreneur or a small team that can't spare hours maintaining contacts in a spreadsheet, Nimble can be a manageable step up.
Sales And Partnership Teams Prospecting On LinkedIn
LinkedIn is a primary sourcing channel for many B2B sales and partnership teams, but moving prospect data from LinkedIn into a CRM usually means manual copy-pasting. Nimble Prospector captures name, title, company, email, and phone directly from a LinkedIn profile, adding the contact record to Nimble without leaving the browser.
Teams Using Microsoft 365 That Want CRM Built Into An Existing Workflow
Teams that use Outlook and Microsoft Teams can access Nimble's information through its native Microsoft 365 integration and Teams add-in. It lets users view contact records, log meeting notes, as well as follow up on opportunities. The Microsoft Teams integration gives a team a shared view of a customer directly within a Teams conversation, cutting down on the need to check the CRM separately before or after a client meeting.
Small Businesses Struggling With Separate Tools For CRM And Email Outreach
SMBs might struggle with numerous tools to handle contact management and email marketing separately. Nimble's single plan includes email sequences, group messaging, and the AI Email Marketing add-on, so a small team can manage its contact database and run outreach campaigns without investing in a separate email marketing tool. Some reviewers note that tying contact history to outreach tracking is a more practical setup than running a CRM and an email tool separately.
Is Nimble Right For You?
If you are a small business requiring a unified CRM that covers contact enrichment, relationship tracking, email outreach, and sales pipeline management, Nimble might be worth considering. Trusted by clients such as, SEMrush, Kennesaw State University, Hikari, and Upwork, Nimble is TRUSTe privacy certified and offers a Data Processing Addendum for teams with GDPR requirements.
As teams grow, contact storage and data enrichment credits can scale through add-on upgrades without a plan change, and additional user licenses are billed on a prorated basis.
Still not sure about Nimble? Contact us at (661) 384-7070 for further guidance.
Nimble Features
Contact Management
Nimble builds contact records by pulling interaction histories, social media data, as well as business information from connected email accounts and social profiles. The Nimble Prospector browser extension extends this to a webpage or LinkedIn profile. As a result, contacts are organized into lists using tags, custom fields, and saved search filters, with each record keeping a timeline of interactions across email, social, and notes.
AI-Powered Email Marketing And Sequences
Nimble's AI email tools generate email drafts and subject lines from a brief input, which are then edited and sent through a drag-and-drop campaign editor supporting newsletters, announcements, and invites. Recent AI updates also support email sequence generation and personalized outreach, helping teams create follow-up campaigns with less manual setup. Email sequences can trigger follow-ups based on recipient actions, such as opens, clicks, or no response.
Sales Pipelines And Reporting
Nimble's visual Kanban-style deal pipelines track opportunities through customizable stages, with tasks, notes, and contact history attached to each deal record. Reporting covers pipeline forecasting, deal value, conversion rates, and activity tracking. Email tracking shows open and click activity at the contact level, alerting sales teams on which outreach is generating engagement before follow up.
Workflows And Automations
The platform's workflow templates use Kanban-style boards to manage repeatable people-related processes across sales, onboarding, partnership management, and other functions. Each workflow stage can trigger automated actions, such as reminders, task assignments, and status updates, reducing the manual coordination needed to move a contact through a defined process.
Web Forms And Web Chat
Nimble offers web forms that can be embedded on a website or shared via link to capture lead information directly into Nimble contact records, with fields mapped to existing CRM data structures. Its live chat lets a team engage website visitors, with conversation history saved to the relevant contact record. Nimble's AI Chat Helper can also help qualify website visitors and collect key information when teams are unavailable.
Pros And Cons of Nimble
Pros
Maintains accurate customer data across connected platforms
Helps teams manage sales opportunities more efficiently
Simplifies employee time tracking and scheduling
Cons
Limited storage can constrain task organization
Users report difficulty locating certain menus
Nimble Pricing
Business Plan |
|---|
$29.90 per seat per month |
|
Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Nimble Reviews
Total 85 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars34%
3
Stars6%
2
Stars0%
1
Stars0%
Share your experience
Non-Profit Organization Management, 1-10 employees
More than a year
“Strong reporting”
Pros
We rely on Nimble's powerful reports to monitor customers and sort them according to their distinct characteristics.
Cons
They force users to log in to register but we'd rather just click a link and sign up without jumping through hoops.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“mobile-friendly and easy to use”
Pros
For me the fact that it's so simple to operate has been a massive benefit. It's genuinely user-friendly and having full, reliable access on my mobile is a game-changer. It means I can manage things efficiently whether I'm away from my desktop or onsite in person. That flexibility keeps my workflow smooth no matter where I am.
Cons
Other similar lead apps offer better team messaging features. Also most colleagues here don't use it very often.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Computer Hardware, 11-50 employees
Less than a year
“Highly customizable but complex”
Pros
You can customize flows extensively. That's useful since every company operates in its own way.
Cons
In some areas less really is more and even though being able to customize is useful it sometimes becomes overkill and makes the process more complicated than necessary. The UI also feels too busy.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
6
Functionality
7
Frequently Asked Questions
Does Nimble offer an API?
Yes, Nimble offers API access.
What language does Nimble support?
Nimble primarily supports English.
What other apps does Nimble integrate with?
Nimble integrates with tools like Microsoft 365, Google Workspace, Mailchimp, HubSpot CRM, PhoneBurner, QuickBooks, and Shopify.
How much does Nimble cost?
Nimble costs around $29.90/user/month with the Business Plan. It also offers a 14-day free trial for up to five licenses. Get in touch with us for a personalized Nimble cost estimate.
Who are the typical users of Nimble?
Nimble serves professionals working across consumer electronics, real estate, marketing and advertising, nonprofit organizations, and education.
What level of support does Nimble offer?
Nimble provides support via email, daily webinars, and live chat.
Does Nimble have a mobile app?
Yes, Nimble offers mobile apps for both iOS and Android.