Last Updated
Overview
Nimble provides a CRM solution focused on maintaining lasting customer relationships. Its flexible workflow simplifies processes like contact management and automation. While Users desire enhanced data storage to organize data and streamline workflows, the platform's capability to track and manage sales pipelines and customers in a unified location is noteworthy.
Overall Rating
Based on 85 users reviews
4.5
Rating Distribution
Positive
94%
Neutral
6%
Negative
0%
Starting Price
Custom
Nimble Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What is Nimble?
Overview
Nimble is an award-winning social CRM and sales force automation solution designed to help users build stronger customer relationships, increase sales, and grow their business. The application allows users to manage and organize contacts, maintain relationships, set reminders, find opportunities, and meet company goals from a centralized location. Nimble Software automatically populates interaction histories, customers profiles, social media activity, and contact lists across multiple popular platforms, including LinkedIn.
This all-in-one business relationship management platform helps Office 365 and G Suite teams nurture their personal and business relationships across social networks, email, and several other cloud-based business applications. Users can easily personalize customer interactions to stay connected across the entire consumer journey. Key offerings of Nimble software include task management, deal tracking, alerts, contact management, customer database, social media management, sales intelligence, and more.
The mobile-based solution, further, creates valuable opportunities for informed outreach by enabling businesses to track which contacts are following, mentioning, or engaging with them. It also includes an extensive range of email widgets to let users view important details from the Nimble profiles of their contacts even from outside the system.
Nimble Pricing
The Nimble cost structure is based on the standard industry subscription-based model.
Nimble Demo
Nimble Reviews
Nimble has been well-reviewed across most consumer testimonial avenues. The application is lauded for its wealth of customer tracking and sales force automation features, ease of use, and intuitive interface.
Got something to say about this program? Share your Nimble reviews with us in our Reviews section!
Our Thoughts
Nimble CRM software is a one-stop-shop solution that combines the strengths of CRM, social media, contact management, marketing automation, and sales intelligence – all into a unified portal. Its price point makes it an excellent choice for small businesses that are looking for a robust yet easy-to-use customer relations platform.
Nimble Features
Contact Management
Nimble CRM software includes a contact management solution that helps businesses find and manage their contacts in a centralized location. This easy-to-use platform lets users search for contacts by name, company, or email address. They can also update deal status, add notes to a record, and access social handles.
Sales Intelligence
Nimble’s sales intelligence capabilities help sales and marketing teams find and reach out to prospects with ease. The application utilizes cutting-edge technology to sort through records based on social profiles, company size, location, industry, revenue, and other key details.
Engagement Platform
The Nimble social CRM solution for small business offers an engagement platform that syncs and integrates data and activity from commonly used apps, such as Gmail, social media channels, Pipedrive, Mailchimp, and more. It provides businesses with a complete overview of their customers’ journey.
Pros And Cons of Nimble
Pros
The group messaging feature keeps organization connected with customers
Updates and syncs data automatically
Tracks and manages sales pipeline efficiently
Effective timesheet tracking and scheduling
Cons
Limited storage for saving and organizing tasks
Menus are difficult to locate as per user reviews
Nimble Reviews
Total 85 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars34%
3
Stars6%
2
Stars0%
1
Stars0%
Share your experience
Non-Profit Organization Management, 1-10 employees
More than a year
“Strong reporting”
Pros
We rely on Nimble's powerful reports to monitor customers and sort them according to their distinct characteristics.
Cons
They force users to log in to register but we'd rather just click a link and sign up without jumping through hoops.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“mobile-friendly and easy to use”
Pros
For me the fact that it's so simple to operate has been a massive benefit. It's genuinely user-friendly and having full, reliable access on my mobile is a game-changer. It means I can manage things efficiently whether I'm away from my desktop or onsite in person. That flexibility keeps my workflow smooth no matter where I am.
Cons
Other similar lead apps offer better team messaging features. Also most colleagues here don't use it very often.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Computer Hardware, 11-50 employees
Less than a year
“Highly customizable but complex”
Pros
You can customize flows extensively. That's useful since every company operates in its own way.
Cons
In some areas less really is more and even though being able to customize is useful it sometimes becomes overkill and makes the process more complicated than necessary. The UI also feels too busy.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
6
Functionality
7
Frequently Asked Questions
Does Nimble offer an API?
Yes, the platform has an API available for usage.
What language does Nimble support?
The platform supports the English language.
What other apps does Nimble integrate with?
Nimble offers integration with a wide range of third-party applications, including Zendesk, Salesforce Engage Software, ClickDesk, Xero Accounting Solution, Zoho CRM Software, and Stripe.
What types of pricing plans does Nimble offer?
Nimble offers one simple pricing plan for $29.90/seat/month with a 14-day free trial. Get a personalized Nimble pricing quote from us right away!
Who are the typical users of Nimble?
The software is designed for solopreneurs and marketing teams to effectively store and organize their company information.
What level of support does Nimble offer?
The platform provides FAQs, email, and knowledge base support.