Total 85 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

34%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

SS

Sahil S.

Hospital & Health Care, 500+ employees

More than a year

4.0
January 2023

internal job app hassle

Pros

Used this as an applicant to submit an internal job application inside the organization here.

Cons

It's pretty long and takes up too much time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AS

Abdulrazaq s.

Online Media, 1-10 employees

Less than 6 months

4.0
October 2022

cloud CRM game-changer

Pros

Nothing else matches Nimble. Moving away from manually maintaining our contact database over to a cloud-based platform has truly been a game-changing shift for both me and my employees in daily operations.

Cons

Integrating it into our business felt a bit rough at first especially learning how everything works since none of us had tried a system like this before but after we mastered it it was excellent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PS

Parth S.

E-Learning, 500+ employees

More than a year

4.0
October 2022

simple & user-friendly hub

Pros

1. Lets you manage the CRM database. 2. Simple, user-friendly and looks good. 3. No extra training needed to get started with the software.

Cons

Sometimes it throws errors during database updates.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

BR

Brandi R.

Education Management, 500+ employees

Less than a year

5.0
October 2022

Strong Tracking, Low Cost

Pros

We like Nimble's strong tracking tools, low cost and excellent single sign-on support.

Cons

They should improve the mobile interface and its capabilities.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

AS

Andrew S.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
October 2022

easy contact handling

Pros

Nimble makes handling contacts really easy. We've used it for quite some time and appreciate how it organizes our address book and interactions. Support is excellent too, they respond quickly and are helpful. Would definitely suggest giving this tool a try!

Cons

Can't find any faults with this app. Truly excellent!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Andrew R.

Education Management, 500+ employees

More than a year

5.0
October 2022

fast, reliable support

Pros

Almost everything -fast, dependable, easy to upgrade and excellent support!

Cons

The software's front end can be a bit difficult to read in places. Using it is generally simple and fine but a number of items are displayed in a way that's not the easiest to follow (still far better than most other products though)

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Construction, 500+ employees

Less than 6 months

5.0
August 2022

All-in-One CRM winner

Pros

Nimble really stands out. It's an all-in-one CRM solution. It can automatically pull contact details from social profiles which is super handy. It also provides several useful ways to manage CRM and sales requests. The interface is clean and very simple so using Nimble feels simple and simple.

Cons

Still getting used to the software while learning its features. From what has been discovered so far, there's not much to complain about. So far no real flaws have been spotted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NE

Niki E.

Insurance, 1-10 employees

Less than a year

3.0
August 2022

Notes & Tasks Organizer

Pros

We enjoyed being able to attach notes to every contact and set tasks.

Cons

no project features functioned for us and exporting notes from the platform caused problems. they arrived with loads of strange characters and scrambled text which we had to clean up manually to make the notes readable.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

9

Functionality

5

MY

Marco Y.

Marketing and Advertising, 101-500 employees

Less than 6 months

5.0
August 2022

smooth lead management

Pros

Really like how simple it is to manage leads and segment them.

Cons

Email formatting tools aren't simple enough to work with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AL

Andre L.

Education Management, 500+ employees

Less than 6 months

4.0
August 2022

clean, simple layout

Pros

The interface is clean and neatly laid out. Often programs are learned by just diving in so it's great being able to get started without much hassle. Plus, importing contacts is simple and quick which I really appreciate.

Cons

Didn't care much for the email templates, the layout/format felt off. The Chrome extension can be awkward and sluggish now and then.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

8

Functionality

7

TAH

Tracey Ann H.

Retail, 1-10 employees

Less than a year

5.0
August 2022

clutter-free CRM experience

Pros

This is the best CRM experience we've found so far and at a great price. Nimble really lives up to its name by helping organize our processes and removing the daily manual clutter.

Cons

Hoping for more enhancements to the email interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AK

Aditi K.

Staffing and Recruiting, 101-500 employees

Less than a year

3.0
July 2022

solid small business tool

Pros

Works well and serves as a solid CRM so overall a really decent tool for managing small businesses

Cons

the app's user interface isn't smooth and users come across glitches quite frequently

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

7

Functionality

4

AB

Abdelkadir B.

Education Management, 101-500 employees

Less than a year

4.0
July 2022

multi-channel connection ease

Pros

Using multiple channels like email and the website, we've been able to connect with prospective clients more efficiently. The UI is pretty simple, simple and neatly organized and the CRM ties together other apps in a fairly complete way. Support is dependable and responds carefully to questions submitted online.

Cons

At the moment it's perfect in every respect and no CRM problems have popped up. That said, it appears better suited to small businesses than to larger enterprises.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

9

KM

Khothatso M.

E-Learning, 1-10 employees

Free Trial

5.0
July 2022

simple market leader

Pros

Nimble really stands out, it lets you connect with lots of customers across channels like email and other outreach methods. The UI is very simple so gathering customer data is easy and the email tools work well for clear, ongoing conversations that help strengthen customer bonds. Overall, this feels like one of the top CRM choices available on the market.

Cons

The issue is the software is aimed at small businesses. It would be great if they offered more customization, like configurable home screens, too.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

FO

Fabricio O.

Computer Software, 1-10 employees

Less than 6 months

4.0
July 2022

intelligent relationship platform

Pros

We recommend this powerful management platform because it gives us an ideal mix of intelligent features to strengthen the company's client and partner relationships.

Cons

We noticed a few small glitches in the form section otherwise it's fine though.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

9

TP

Taylor P.

Music, 1-10 employees

Less than a year

5.0
July 2022

ideal marketing data hub

Pros

Ideal for storing and arranging marketing data, I really love using it!

Cons

There's nothing bad to report about this product it runs great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VK

Vishesh K.

Information Technology and Services, 500+ employees

Less than 6 months

4.0
June 2022

quick-start CRM experience

Pros

The interface is clean and easy to use so people can pick it up and start using it fast.

Cons

The current templates could be better, the email templates are old and should be refreshed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MR

Miguel R.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
June 2022

social media integration

Pros

Great value CRM for the price you get, it's super simple to link social media accounts and it helps perform timely, hassle-free follow-ups with your potential customers easily.

Cons

Can't link my external Outlook email contacts so they all need to be entered manually by hand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD

ray d.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2022

streamlined lead workflow

Pros

Connects with social platforms, their social selling strategy really works

Cons

Crowded market, plenty of other options

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

OM

Oscar M.

Information Technology and Services, 101-500 employees

Less than 6 months

4.0
June 2022

great features

Pros

Nimble's lead handling is excellent and simple to operate plus the collaboration tools are really very useful.

Cons

Could make the app less crowded, sometimes it feels like too much info is shown on one screen. Please maintain a tidy layout.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8