Oracle NetSuite

Oracle NetSuite Reviews

Total 1020 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

35%

3

Stars

6%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NS

Naji Salameh

Media Production, 101-500 employees

More than a year

4.0
July 2022

custom layouts

Pros

There are a ton of features packed into this software which really makes it feel one of a kind. My favorite part is being able to change the layout color so it's easier to tell different environments apart. Navigation also feels smooth which makes it easy to move around in.

Cons

I'm still running into issues with the integration scripts.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

6

LK

Lu Kang

Financial Services, 101-500 employees

Less than a year

4.0
July 2022

Versatile saved searches feature

Pros

Saved searches feel pretty versatile and have been genuinely helpful for our end users.

Cons

There are a few minor glitches like the fields data sometimes shifts around more than I'd expect.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

8

GM

Grant Miller

Accounting, 500+ employees

More than a year

5.0
July 2022

simple setup

Pros

Easy to use with a pretty short learning curve. Once you get in, all the financials are already organized and in place so you can start working without jumping through hoops.

Cons

Currency reporting across multiple currencies isn't very flexible which can be a limitation if you need more control over how those reports are structured.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

ENA

Ezechiel Narcisse Allaha

Marketing and Advertising, 1-10 employees

Free Trial

4.0
July 2022

Cuts down our workload

Pros

Its solutions have genuinely reduced my workload and made it much simpler to stay on top of inventory and finances, among other tasks. The dashboard is simple to use so I can manage my data without digging through menus all day. On top of that the integration options work well with other software which makes it easier to connect everything with the platforms we already use.

Cons

No real problems to mention.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

VK

Vinay Kumar

Construction, 500+ employees

Less than 6 months

4.0
July 2022

strong risk analysis and planning

Pros

Risk management support is solid especially the schedule and cost risk analysis. The way it breaks down potential risks around timelines and budgets makes planning feel a lot more controlled and informed.

Cons

PMA technologies are already performing very well overall. The main thing holding it back is the visual UI. I'd really like to see upgrades to the interface and a more polished look with better graphics and overall refinement.

Rating Distribution

Ease of use

5

Value for money

9

Customer Support

8

Functionality

7

RM

Ryan McLean

E-Learning, 500+ employees

Less than 6 months

3.0
July 2022

great for goal tracking

Pros

Using this has helped me, mostly because I can rely on its built in documentation to outline my quarterly goals and track progress over time. I'm aware plenty of people in my organization use it for far more than I do but even at my simpler level it still works well. The interface feels pretty user friendly and it's easy to jump in, finish what I need and get back to work quickly.

Cons

There are a few things I'm not happy with regarding how it's set up and rolled out in my organization but that seems more like an internal implementation issue than anything wrong with the product itself.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

AVP

Aron Van Pelt

Computer Software, 51-100 employees

Less than 6 months

5.0
July 2022

powerful financial reporting

Pros

NetSuite as an ERP handles the core accounting work across AR, AP, GL and financial reporting. I also like how you can drill into specific details and pull the exact information you need. It's one of the standout parts of NetSuite for me compared to something like QuickBooks. Using it has helped us tighten up and strengthen our financial reporting and it's been able to scale along with our growth.

Cons

The out-of-the-box budgeting and forecasting features haven't been very useful for our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TRJ

Tuieng Ren Jie

Research, 51-100 employees

Less than a year

4.0
July 2022

Efficient order management toolkit

Pros

This is a really effective tool for order management. It checks all the right boxes and includes the key features you actually need.

Cons

Could use a more user friendly interface. There are quite a few features that feel obscure and it takes some time to learn your way around them.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

HN

Henry Newa

Law Enforcement, 500+ employees

More than a year

5.0
July 2022

all in one platform for business

Pros

Having all my business activities handled from a single platform is a huge win. Everything stays organised and it's much more efficient to manage different parts of the business without jumping between tools.

Cons

Would be even better if there were an automatic client messaging feature built in for marketing so outreach could run without manual effort.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

BF

Brian Forth

Information Technology and Services, 51-100 employees

More than a year

4.0
July 2022

limited chart controls

Pros

The datasets feel pretty simple to work with. Populating them with the right fields is manageable as long as you know the IDs. The good part is that those IDs are also easy to locate when you enable the preference in the system settings.

Cons

Workbook visualizations feel somewhat basic. There's not much depth in either formatting or configuration. Mapping percentages to totals isn't possible in a clean way without using secondary axes and there's no way to choose the colors for the different chart types I'm using. Also even when I format every series as a percentage, the y-axis switches back to showing decimals when multiple series are plotted which makes the output less user friendly than I'd expect.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

IA

Ingrid Almeida

Education Management, 1-10 employees

Less than 6 months

5.0
July 2022

flexible CRM with pipeline automation

Pros

Brings a lot more flexibility to the sales routine especially by improving communication between the team and the manager through an internal chat. It also feels like a very complete CRM, with solid lead distribution and lead management, a well-built pipeline, plus email and document management. Another big plus is that it connects the sales side with the finance area which helps keep things in sync. On top of that it supports full client management, commissions and opportunity tracking. It even includes marketing automation and web forms, with real time data handling.

Cons

You may need support for deployment and for integrating with third-party tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

JM

Jessica Martinez

Information Technology and Services, 11-50 employees

More than a year

5.0
July 2022

easy to get the hang of

Pros

Very user friendly and easy to get the hang of. The interface feels simple and I can use it without struggling through menus or settings.

Cons

Tracking the financial side of each transaction isn't as smooth as I'd like so keeping a clear view of the numbers takes extra effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CM

Chris Moret

Airlines/Aviation, 500+ employees

More than a year

5.0
June 2022

solid inventory control tool

Pros

Great tool for managing inventory and it also works well for handling product purchasing.

Cons

Nothing has cropped up that fails for the way I use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Andrew Gerberi

Retail, 101-500 employees

More than a year

5.0
June 2022

best ERP features and tools

Pros

This is the best ERP suite I've used. It's packed with a huge range of tools and capabilities and the feature set is truly extensive.

Cons

It could be even stronger if they keep building out more connectors for today's ecommerce platforms.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RO

Romain Omanda

Marketing and Advertising, 1-10 employees

Less than a year

4.0
June 2022

great experience

Pros

It's a practical piece of software and the setup for your accounting is really excellent. Getting things going felt easy and it quickly became useful for managing my accounting tasks.

Cons

Nothing negative comes to mind right now-I'm satisfied with how it's working at the moment.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

A

Anonymous

Insurance, 51-100 employees

Less than a year

5.0
June 2022

strong ERP UI

Pros

UI works really well for an ERP. Reporting and search are genuinely strong and the ability to create customized views covers what Accounting and F&A teams need.

Cons

From an FP&A standpoint, there's no major gap where it is really lacking. Occasionally, navigation and process flows inside the app can feel a bit heavy since it involves a lot of clicking but compared with my earlier experience using SAP HANA, it's still miles ahead.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SO

Samuel Otieno

Financial Services, 51-100 employees

More than a year

5.0
June 2022

project accounting and CRM in one

Pros

Very convenient because it brings project accounting and CRM features together in a single platform.

Cons

No specific downside stands out for me with this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IL

Ingrid Lima

Accounting, 11-50 employees

Less than a year

5.0
June 2022

organized inventory management

Pros

Biggest win for me is the way it manages inventory. I'm able to create separate locations and define lots for each item as I add it to the system which keeps everything organized.

Cons

One thing I didn't care for was the way it connects with other software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AA

Armin Alispahic

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
June 2022

packed with integrations

Pros

It's packed with lots of integrations and it really offers a wide range of solutions customized to different kinds of businesses.

Cons

Once you add so many features, things can get complicated. I felt overwhelmed by the sheer number of options and ended up needing some training to use the tool properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

PS

Pamela Smith

Accounting, 101-500 employees

More than a year

5.0
June 2022

worth the cost

Pros

I really enjoyed how user friendly this software is. When you enter anything incorrectly, it's simple to fix and the correction process is fast. Honestly, it feels like it's well worth the money for the level of quality you get. After using this, I've tried comparing a bunch of other software options and I haven't come across anything that feels like a better fit yet. The closest alternative I've found so far is Sage.

Cons

There's nothing I genuinely disliked about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10