Outreach Software Reviews
Total 65 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars29%
3
Stars5%
2
Stars2%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Ryan
Non-Profit Organization Management, 11-50 employees
More than a year
“Outreach really helps
Pros
We rely heavily on sequences to automate our outreach efforts.
Cons
There are so many features that I feel we are underutilizing them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keven
Financial Services, 51-100 employees
Less than a year
“Selling without Outreach is selling with a handicap.
Pros
Since starting with Outreach, I've saved a significant amount of time previously spent on manual email sends. It's also crucial for organizing tasks, ultimately leading to more closed deals. Selling without Outreach feels like selling with a handicap.
Cons
Connectivity issues happen occasionally, but it's not too bad.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Outreach is great if used with integrations
Pros
Outreach is essential to my outbound sales process. I also use the calendar feature to manage appointment bookings efficiently.
Cons
There are a lot of features, and it can be overwhelming at first. You'll need extensive enablement and training for the sales team to adopt it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Great tool for automating repetitive tasks
Pros
It is easy to use, scalable, and an excellent tool for tracking open tasks. It provides comprehensive engagement summaries.
Cons
Sometimes, it was slow to load. Very rarely, it did not update the status of the leads correctly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Tanice
Education Management, 101-500 employees
More than a year
“Best Sales software I have ever encountered
Pros
What stands out most about this software is its engaging and intuitive interface. It's clear and concise, which is particularly valuable now, given the shift to online work due to the Covid-19 pandemic. It covers all aspects of sales, making it the ideal solution for enhancing company growth and maximizing profits.
Cons
What I least enjoyed about this software is that getting to know its various aspects can be very time-consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10