Total 65 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

5%

2

Stars

2%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

R

Ryan

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
December 2021

Outreach really helps

Pros

We rely heavily on sequences to automate our outreach efforts.

Cons

There are so many features that I feel we are underutilizing them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Keven

Financial Services, 51-100 employees

Less than a year

5.0
November 2021

Selling without Outreach is selling with a handicap.

Pros

Since starting with Outreach, I've saved a significant amount of time previously spent on manual email sends. It's also crucial for organizing tasks, ultimately leading to more closed deals. Selling without Outreach feels like selling with a handicap.

Cons

Connectivity issues happen occasionally, but it's not too bad.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2021

Outreach is great if used with integrations

Pros

Outreach is essential to my outbound sales process. I also use the calendar feature to manage appointment bookings efficiently.

Cons

There are a lot of features, and it can be overwhelming at first. You'll need extensive enablement and training for the sales team to adopt it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
November 2021

Great tool for automating repetitive tasks

Pros

It is easy to use, scalable, and an excellent tool for tracking open tasks. It provides comprehensive engagement summaries.

Cons

Sometimes, it was slow to load. Very rarely, it did not update the status of the leads correctly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

T

Tanice

Education Management, 101-500 employees

More than a year

5.0
November 2021

Best Sales software I have ever encountered

Pros

What stands out most about this software is its engaging and intuitive interface. It's clear and concise, which is particularly valuable now, given the shift to online work due to the Covid-19 pandemic. It covers all aspects of sales, making it the ideal solution for enhancing company growth and maximizing profits.

Cons

What I least enjoyed about this software is that getting to know its various aspects can be very time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10