Reply Software Reviews

Pros

I find the calling, email and LinkedIn features work reliably and it lets me create manual emails as the initial step.

Cons

The calling feature occasionally glitches and I think the dialer needs some improvements.

Pros

The dashboard and all of its features are really easy to navigate, so I didn't have to deal with a steep learning curve to get comfortable using Reply.io.

Cons

My frustration is that when I want to send test emails I must enter each recipient's email address manually, rather than being able to choose or send to a group of addresses at once.

Pros

The dashboard and all of its features are really easy to navigate, so I didn't have to deal with a steep learning curve to get comfortable using Reply.io.

Cons

My frustration is that when I want to send test emails I must enter each recipient's email address manually, rather than being able to choose or send to a group of addresses at once.

Pros

The dashboard and all of its features are really easy to navigate, so I didn't have to deal with a steep learning curve to get comfortable using Reply.io.

Cons

My frustration is that when I want to send test emails I must enter each recipient's email address manually, rather than being able to choose or send to a group of addresses at once.

Pros

To begin with, I have to say Reply works excellently for outreach as the guides and instructions are pretty easy and I find it really convenient to run multiple email accounts across different campaigns.

Cons

I'd really appreciate it if Reply added the ability to combine LinkedIn and email outreach within a single campaign, since that integration would make multi-channel outreach much smoother for me.

Pros

To begin with, I have to say Reply works excellently for outreach as the guides and instructions are pretty easy and I find it really convenient to run multiple email accounts across different campaigns.

Cons

I'd really appreciate it if Reply added the ability to combine LinkedIn and email outreach within a single campaign, since that integration would make multi-channel outreach much smoother for me.

Pros

To begin with, I have to say Reply works excellently for outreach as the guides and instructions are pretty easy and I find it really convenient to run multiple email accounts across different campaigns.

Cons

I'd really appreciate it if Reply added the ability to combine LinkedIn and email outreach within a single campaign, since that integration would make multi-channel outreach much smoother for me.

Pros

The team at Reply is very responsive to my questions and they gave me the best, step-by-step guidance to set up a secondary email account.

Cons

My plan had been to schedule several batches of emails to send on particular dates but Reply doesn't offer that capability yet. they're planning to add it soon.

Pros

The team at Reply is very responsive to my questions and they gave me the best, step-by-step guidance to set up a secondary email account.

Cons

My plan had been to schedule several batches of emails to send on particular dates but Reply doesn't offer that capability yet. they're planning to add it soon.

Pros

The team at Reply is very responsive to my questions and they gave me the best, step-by-step guidance to set up a secondary email account.

Cons

My plan had been to schedule several batches of emails to send on particular dates but Reply doesn't offer that capability yet. they're planning to add it soon.

Pros

Importing contacts is very easy. I can sort them into lists, build email templates and set up campaign sequences. What I appreciate is that follow-ups run automatically and it sorts replies by type like interested or not interested. The sequence metrics are useful too as I can see email opens, opt-outs and more. The automatic opt-out feature helps keep recipients happy. Also their support team is helpful and responds quickly to my requests.

Cons

I preferred when Reply.io included email warm-ups directly on the platform. These days I have to switch over to MailToaster to warm emails and that extra step disrupts my workflow and feels like an unnecessary hassle.

Pros

Importing contacts is very easy. I can sort them into lists, build email templates and set up campaign sequences. What I appreciate is that follow-ups run automatically and it sorts replies by type like interested or not interested. The sequence metrics are useful too as I can see email opens, opt-outs and more. The automatic opt-out feature helps keep recipients happy. Also their support team is helpful and responds quickly to my requests.

Cons

I preferred when Reply.io included email warm-ups directly on the platform. These days I have to switch over to MailToaster to warm emails and that extra step disrupts my workflow and feels like an unnecessary hassle.

Pros

Importing contacts is very easy. I can sort them into lists, build email templates and set up campaign sequences. What I appreciate is that follow-ups run automatically and it sorts replies by type like interested or not interested. The sequence metrics are useful too as I can see email opens, opt-outs and more. The automatic opt-out feature helps keep recipients happy. Also their support team is helpful and responds quickly to my requests.

Cons

I preferred when Reply.io included email warm-ups directly on the platform. These days I have to switch over to MailToaster to warm emails and that extra step disrupts my workflow and feels like an unnecessary hassle.

Pros

Creating and running a new campaign is really easy and I find managing them just as simple. The Salesforce integration is something I appreciate. The email mailbox is also decent, so following up on messages is easy.

Cons

I'd like more options to change contact email addresses inside the platform so those edits automatically push to Salesforce and having that sync happen without manual steps would save time. It would also help to have better automation that identifies and schedules contacts who need to be re-contacted once a campaign has finished.

Pros

For me, Reply.io is an easy-to-use platform with a lot of features and I love being able to personalize my sequences by running A/B tests.

Cons

I have noticed the Pipedrive integration needs to be improved, because it can be unstable at times.

Pros

Creating and running a new campaign is really easy and I find managing them just as simple. The Salesforce integration is something I appreciate. The email mailbox is also decent, so following up on messages is easy.

Cons

I'd like more options to change contact email addresses inside the platform so those edits automatically push to Salesforce and having that sync happen without manual steps would save time. It would also help to have better automation that identifies and schedules contacts who need to be re-contacted once a campaign has finished.

Pros

For me, Reply.io is an easy-to-use platform with a lot of features and I love being able to personalize my sequences by running A/B tests.

Cons

I have noticed the Pipedrive integration needs to be improved, because it can be unstable at times.

Pros

Creating and running a new campaign is really easy and I find managing them just as simple. The Salesforce integration is something I appreciate. The email mailbox is also decent, so following up on messages is easy.

Cons

I'd like more options to change contact email addresses inside the platform so those edits automatically push to Salesforce and having that sync happen without manual steps would save time. It would also help to have better automation that identifies and schedules contacts who need to be re-contacted once a campaign has finished.

Pros

For me, Reply.io is an easy-to-use platform with a lot of features and I love being able to personalize my sequences by running A/B tests.

Cons

I have noticed the Pipedrive integration needs to be improved, because it can be unstable at times.

Pros

Customer support is fantastic. Their chat agents are super helpful and this is one of the few programs I use where you can actually speak to a real person. I can book a call whenever it's necessary and I can share my screen with someone who walks me through the issue and helps me.

Cons

I suppose there must be some drawbacks but nothing comes to mind at the moment.