Reply Software Reviews

“No technical support available”

Pros

It handles CSV file imports smoothly and helps me solve all specific problems I have which is very important for my daily workflow.

Cons

I ran into some clear software glitches and sent a detailed video to support showing the problem. I was told that monthly subscribers do not get technical help and that I would need a quarterly plan. So they refused to even look into the issues I reported.

“Simple prospect research with quick support”

Pros

This tool makes it simple to find and research prospects on LinkedIn. Also it provides pre-written templates for our outreach emails and the support team is incredibly quick and helpful. We can also run sequences across multiple channels, so our targets are reached everywhere. It is also easy to send emails from various addresses and the platform is very simple to use.

Cons

One thing I do not like is being forced to use my work email for sign-up. I would prefer to use any email I choose. It also needs more built-in connections with different CRMs.

“Automated follow-ups!”

Pros

My favorite features are the automated follow-up steps, the email verification tool and the speedy customer support.

Cons

I feel like the filtering options really need to be enhanced and made more powerful.

“excellent for segmented emails”

Pros

The best feature to me is the ability to rapidly send out targeted bulk email campaigns to specific audience segments.

Cons

The most frustrating part is that when we add a contact to a new list, it gets removed from the old one which messes up our long-term reporting.

“Love the automated workflows!”

Pros

I love that we can set up different automated workflows for specific triggers. This tool also helps us stay organized and makes our emails appear genuine to the recipient.

Cons

My biggest issue is that email verification is not included as you have to pay extra for it, just like several other essential features.

“Reply is a need”

Pros

Reply has a very good user experience, so I strongly recommend that everyone should give it a try. A comprehensive set of features for efficient marketing automation outbound and inbound. The customer support is great, and they are available 24/7.

Cons

None so far.

“Not good but works.”

Pros

The only feature that I really liked in this software was the bar on the left of the email, which displayed how good an email would be by using AI technology.

Cons

It didn’t work for us because of so many bugs. The editor had many bugs due to which a lot of our time was utilized in editing the emails, we had to write it in google docs and then paste it in Reply.

“Easy”

Pros

You can trust this tool, as long as it keeps doing what you need it to do.

Cons

You can reach support only through chat, and there isn’t a way to call them. Due to limited support, you might get stuck with something and won’t be able to do anything about it. The user interface at times can be extremely complicated. I had to cancel my subscription due to lack of support.

“Good software”

Pros

If you are someone who works in the sales team, then this product is literally for you. It is an amazing application. It is simple and easy to use. It is easy to send personalized emails and follow-ups at scale.

Cons

Their free trials are only for 14 days. The integrations and reports are complex, they can make it more simple and easier to use.

“A tool for start-ups”

Pros

It is a great tool. We are able to send 400 emails each day from 3 different email addresses separately with our subscription. We can schedule follow-ups with this tool and it also lets us personalize our emails.

Cons

The email report that is generated for each campaign isn’t that accurate. It often says that we have received 2 replies whereas we actually have received 5 replies.